A portion of our airfare was paid with travel funds from . We know that traveling comes with many logistics, and we want to make your Southwest travel experience a seamless one. width:556px !important No, EarlyBird Check-In is non-refundable. } I had to borrow money for my hotel and my rental car. /* Air Booking Select - Fare benefit first th width */ Am I transferring the ticket with the same itinerary to someone else? No flights for our family until Dec 24th. Can the Transferable Flight Credit be split among multiple people? Southwest Airlines Co. All Rights Reserved. Jean Hawk can you tell us how you got reimbursed for the hotel and rental???? } June 27, 2017. Indicates external site which may or may not meet accessibility guidelines, 2023 @mjyorkOne of your comments you stated, "I wasn't aware that SWA." so that leads me to feel you have part of the blame. If your flight is cancelled by Southwest and you choose to cancel your trip as a result, you are entitled to a refund for the unused transportation even for non-refundable tickets. . Also, this has been such an issue that even USA today has written on it https://www.usatoday.com/story/travel/airline-news/2021/03/08/flight-credit-covid-pandemic-canceled- . left: 277px !important; color: #636363; On its website, Southwest said it would "honor reasonable requests for reimbursement for meals, hotel, and alternate transportation" for those who incurred additional expenses as a result of impacted travel. A 523 error means that Cloudflare could not reach your host web server. Sorry we've led you astray, now let's get you back on course. Any Wanna Get Away or Wanna Get Away Plus funds will be forfeited. Customers who did not purchase a ticket via Southwest.com can call 1-800-435-9792 to speak with a Customer Representative. Special Offers. Plus, your own feed of TPG content. Most airlines are averaging about a 5% cancellation rate right now. Price is subject to change. [data-class="swa-g-screen-reader-only"] { Southwest confirmed any flights or points earned in January will still count toward earning a Companion Pass (or status) for the remainder of 2023 and all of 2024. display: inline-block; Privacy Policy Trademarks Do Not Sell/Share My Personal Information. Go to Southwest.com and sign up to be a Member of our Rapid Rewards program. Southwest Airlines Refunds Department P.O. Law360 takes your privacy seriously. Will I get a refund if Southwest cancels my flight? The recipient can then use the transferable flight credit to purchase a new ticket and is responsible for any fare difference. At that point, simply click on the Transfer to someone else link. I have $190.96 worth of travel funds that are set to expire on 5/28/2021. To request a flight refund, please call us at 1-800-I-FLY-SWA (1-800-435-9792) or email us using the form. This left the travel funds in limbo. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. Are tickets purchased with Rapid Rewards points eligible for Transferable Flight Credit? How will I receive a method-of-payment refund? Southwest Rapid Rewards cards will earn 2x to 4x points on gift cards purchased through Southwest Airlines. I'm just putting that on me as, MY BAD. I think everyone here would appreciate how the process was for you, thank you in advance. By P.J. Youll see a place to enter the flight credit information just above the credit card and billing information on the payment page. Required fields are marked *. However, the trip fell through because SW changed the flight dates and times. Unless you can actually fly before the 18th you're out of luck. Some, like Loretta Moore, could be stranded for up to a week. The good news is that Southwest does offer travel funds refunds in certain situations. } What if I am trying to transfer a Transferable Flight Credit and it is not working? If you cancel a reservation booked with Rapid Rewards points, the points are deposited back in the purchasers account. There is information in the previous heading. You can redeem your funds by going to the Southwest website at Southwest.com, by phone, through the mobile app, or at a Southwest ticket counter for future flights. What happens if I do not have a Rapid Rewards account? left: 482px !important; View the full list of transferable flight credit FAQs for Southwest Airlines and Southwest Business in our Help Center. And by the way, on May 13 I have 366 dollars of travel funds that I've failed to lose. This material may not be published, broadcast, rewritten, or redistributed. /* Air CheckIn Banner Button Fix */ Indicates external site which may or may not meet accessibility guidelines. 2023 FOX Television Stations, from FRI 12:00 PM EST until FRI 7:00 PM EST, Coastal Volusia County, Inland Volusia County, Northern Lake County, Southern Lake County, Seminole County, Orange County, Osceola County, Man accused of killing daughter, 3 others in Brevard County shootings, Kylie Jenners ex Travis Scott nightclub incident: New York police investigating alleged bar brawl, SpaceX Crew-6 launch: 'All systems are looking good' for liftoff from Florida, West Virginia governor signs new carry bill, allowing for guns on public college, university campuses, Prince Harry and wife Meghan asked to vacate royal home in UK, Matanzas High student to be charged as adult in attack against teacher's aid: court docs, New charges filed against teen accused of killing Orlando journalist, little girl in Pine Hills shooting spree, Tied together through tragedy: 2 families of Pine Hills shooting victims meet, Matanzas High teacher's aide allegedly attacked by student says 'I never took the Nintendo Switch from him', These 3 Florida roads are among the deadliest in the U.S., report shows. left: 277px !important; I only need 378 points to reach my 125,000 points for the 2023 and would have made it if my flight was not cancelled on Dec. 23. Flight credits unexpired on or created on or after July 28, 2022 do not expire and will show an expiration date until our systems are updated. Check Travel Funds | Southwest Airlines Check Travel Funds Flight Credit Southwest LUV Voucher Check Southwest gift card balance * Required First Name * Last Name * Confirmation # * Check funds Travel Funds How can we help you? Still waiting on your bag? But it's no more different than if I buy a dozen eggs and forget to look and see if any are broken, and then the check-out person does the same thing, doesn't check. .air-booking-select-compare-fares-secondary .compare-fares-secondary--header-cell { Refunds - Any change to this itinerary may result in a fare increase. I had planned to go on a trip with friends from RDU to BNA on 4/16/2020. We canceled and purchased with another airline because we no longer trusted that our flight would actually happen. Why dont I see my Transferable Flight Credit in My Account? Use of the Southwest websites and our Company Information constitutes acceptance of our Terms and Conditions. content: "(That money is all yours. You have to know whats happening with clients, competitors, practice areas, and industries. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. additional clarification. Earn up to 10,000 points per night on hotel stays. Look Up Reservations. "And please also hear that I'm truly sorry," he said. The page you requested cannot be found. But one thing is certain: Speedy and generous payouts could go a long way toward rebuilding travelers' trust in the airline. Can I use travel funds to upgrade? } /* Air Booking Select - Fare benefit sub-label workaround */ Click Transfer to someone else while logged in to your Rapid Rewards account and reviewing your Transferable Flight Credit. You can go online and print your bank statements. } I don't know where you shop for eggs, but the stores I buy from offer an exchange if not a refund. display: inline-block; Where do I go to claim that? Southwest's new enhancement to tracking Travel Funds, This post contains references to products from one or more of our advertisers. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Look Up Reservations. Who can I transfer my Transferable Flight Credit to? Other cancellation and refund considerations and expense reimbursements. Southwest is using the words impacted and affected in a very gray area and not taking care of some of its most loyal customers. Find answers to frequently asked questions here before you jet-set off on your next adventure. } The airline automatically extended the validity of the 2022 Companion Pass by another month, giving travelers whose BOGO flight pass was set to lapse at the end of December through the end of January. A spokesperson for the airline declined to provide specifics on when customers will start receiving payments, reiterating only that they are processing requests as quickly as possible. But the pressure is on to move quickly. Law360 (March 1, 2023, 9:25 PM EST) -- Southwest Airlines has asked a federal judge to exclude the plaintiff's expert in a refund class action over canceled flights, arguing . /* Fare chart comparison flyby */ border: 0; html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(1) { font-size: ; } We are waiting for our bank statement for proof of purchases since we did not expect to need to hang on to receipts. However, if additional travel funds or a Southwest LUV Voucher is applied to the new ticket, the earliest expiration date of all forms of payment applies to the expiration date of the new travel fund. div.footer div.flex-placement b a:hover { We want to obtain travel insurance, with our primary concern being the Cancel For Any Reason provision. Your IP: If your Southwest flight was canceled or significantly delayed between Dec. 24, 2022 and Jan. 2, 2023, head to Southwest's dedicated Travel Disruption page and fill out the reservation information from your canceled flight. They only wanted to refund 2 tickets or $68 credit for next flight Southwest initially extended expiration dates on travel funds during the pandemic. As if they never existed. font: italic normal 11px/1 Arial; Performance & security by Cloudflare. Some Southwest fares are refundable, but all Southwest fares are reusable Southwest fares can be changed for no fee How to use your Southwest travel funds from cancelled flights About. Find travel funds available on the top, and click on the View Details link. (opens popup). What is changing with Transferable Flight Credits? Here are the best cards for making your trip more comfortable. font: italic normal 11px/1 Arial; If you cancel your flight, you are forfeiting the EarlyBird Check-In purchase. } Timing is a big question, too. You can always try asking. )"; --TheMiddleSeat 1 Love Reply } I was unaware that had you used travel funds in any way that it reset the expiration date of those funds. Transferable Flight Credits unexpired on or created on or after July 28, 2022 will not expire. You'll get the latest news, information, and promotional offers from Southwest all in one sweet email. /* Spanish Homepage footer */ 2019
any funds that were extended to September 7, 2022 during the height of the pandemic) that is applied to a new ticket and then canceled will have an expiration date 12 months from the date of purchase of the new ticket. This site does not include all credit card companies or all available credit card offers. mechanical problems, aircraft swap) that resulted in an overnight stay away from home, we will consider reasonable requests for reimbursement of meals, hotel stays, and ground transportation to/from the hotel. Please attach copies of your expenses for review. (opens popup). } position: absolute; How will I know if my transfer was successful? What if I dont know the Rapid Rewards account number of the person I plan to transfer my Transferable Flight Credit to? Contact Customer Relations to do this conversion. I've incurred additional expenses (e.g. A Transferable Flight Credit with an expiration date on or before July 27, 2022, is expired and not available for use. *Where available. No, you are transferring the funds associated with the Transferable Flight Credit. .air-check-in-edit-contact-information-banner--link { } This expiration date is also a "must-fly-by date" not a "book-by date." BS!!! Please contact your hosting provider to confirm your origin IP and then make sure the correct IP is listed for your A record in your Cloudflare DNS Settings page. Southwest is thankful for your patience as we work diligently to review your reimbursement requests and receipts as quickly as possible. background-color: #3b5998 !important; A Southwest flight credit from a previous reservation that is applied toward a Business Select or Anytime fare will be refunded as a flight credit. Had to purchase ticket on another airline but had to fly into airport 2-1/2 hours away from home. overflow: hidden; For Anytime or Business Select award travel reservations: the points used for booking will continue to be redeposited to the purchaser's Rapid Rewards account, and any taxes and fees associated with the award travel reservation will be converted into a Transferable Flight Credit for future use. I have been a loyal customer with southwest for years. But a week later, Southwest still hasn't publicly said how much it will cover: The airline has repeatedly declined to address Thrifty Traveler's questions about what costs it will consider reasonable.. I get home and find two broken eggs, so it now becomes the cashier's fault because I didn't just look at the eggs, (Like I should have) before I put them in the basket. A Southwest flight credit from a previous reservation that is applied toward a Business Select or Anytime fare will be refunded as a flight credit. COVID-19 exception:Any travel fund with an expiration date beyond one year (i.e. She is also the founder of Deals We Like where she helps her readers travel on a deal. Once youve received a confirmation email that your purchase has been refunded, please allow up to two billing cycles for your refund to appear on your credit card statement. Cloudflare Ray ID: 7a1729261ecde180 Every additional expense incurred from the day we were scheduled to leave were submitted with receipts. Save my name, email, and website in this browser for the next time I comment. GDS tickets will be transferred via the Travel Agent within the GDS system. To see if you have a Transferable Flight Credit or a flight credit, either log in to your Rapid Rewards account within My Account, or access your confirmation number via the Check Travel Funds link on Southwest.com. Get started here. Can I receive a reimbursement? div.footer div.flex-placement a:hover { If cancellation took place between March 1, 2020 and September 7, 2020 you qualify for the extension so you can contact Customer Relations and ask about that. "We will honor reasonable requests for reimbursement for meals, hotel, and alternate transportation.". width: 348px; You may also request a refund by using the E-Mail Us optionon our website or app and submitting the appropriate information. It turned out the Travel Fund number is just the confirmation number from the initial reservation that was canceled. Flight Status. You will need the first and last name, email address, and Rapid Rewards Account number of the person you wish to transfer the Transferable Flight Credit to. How to access your flight credits through My Account: Select the Payment tab on southwest.com or View Travel Funds on mobile. Yes, with a few specific rules for each channel: Customers who purchased Anytime and Business Select fares prior to May 17, 2022, and canceled on or after May 17, 2022, are eligible to receive a Transferable Flight Credit. Traveling for spring break? padding: 0; Southwest said people who've incurred additional expenses can submit receipts "for consideration" via a form on its website. See My Account for flight credit expiration dates, if any. Can I receive a reimbursement? Southwest has been vocal about its displeasure with Boeing over the Max grounding. content: "(That money is all yours. Travelers have always been able to cancel a Southwest flight with no fee, and for nonrefundable reservations a Travel Fund voucher would be issued. div.footer div.flex-placement a:hover { Southwest has committed to refunding travelers whose flights were canceled between Dec. 24 and Jan. 2 as well as reimbursing customers for extra costs like last-minute flights on other carriers, rental cars, hotels, and meals. What? A: No, Southwest Airlines UATP funds can only be used to purchase future Southwest Airlines text-decoration: underline !important; For bookings made through a Southwest Business channel, there is a limitation to transfer only between employees within the organization., 2Due to licensing restrictions, on WiFi-enabled international flights, free live TV and iHeartRadio may not be available for the full duration of flight., 3Internet access for $8 per device from takeoff to landing. Learn more aboutflight changes and cancellations. Please attach copies of your expenses for review. The crew member got on the plane and everyone clapped. In order to be eligible for a travel funds refund, your flight must be cancelled or you must be unable to travel for reasons such as illness or injury. color: #636363; html[lang="es"] div.footer div.flex-placement > div:nth-child(10) { The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. html[lang="es"] div.footer div.flex-placement > div:nth-child(10) { I was affected by the cluster @@@@ of southwest. There is information in the previous heading. Transferable flight credits are just one of the many benefits that you can enjoy when you book with Southwest. For an explanation of our Advertising Policy, visit. height: 6px; Flight credits unexpired on or created on or after July 28, 2022 do not expire and will show an expiration date until our systems are updated. But let's say you had a travel fund that was expiring on May 1, 2022 that you wanted to use up. padding-top: 5px; No way thats a rip offI want all the money I spent for flights, bus fair, n cabalso for making me sleep on the floor, An mind you I payed for way more than 2 tickets more like 6, If everything wasnt so politically motivated and people wasnt so bad about things this wouldnt be an issue. You can reach Southwest customer service at 1-800-I-FLY-SWA (1-800-435-9792). Related: Battle of the Airlines: Why I think Southwest Airlines is the best. Starting July 1, 2023 (12:00 a.m. CT), for Wanna Get Awayor Wanna Get Away Plus award travel reservations: if you do not cancel your reservation at least 10 minutes before the flights original scheduled departure time, any points used for booking will be forfeited, along with any taxes and fees associated with your award travel reservation. If I cancel, will I get my points back? LUV Vouchers are valid as a form of payment toward future airfare only on Southwest Airlines through Southwest.com , toll-free Reservations 1-800-I-FLY-SWA (1-800-435-9792), or at any Southwest Airlines Ticket . clip: rect(0,0,0,0); } } Keep in mind that Travel Funds, unlike LUV Vouchers, aren't transferrable. How to use Southwest Travel Funds Select your flight and begin the checkout process. Canceled.
width: 1px; Our points-obsessed staff uses a plethora of credit cards on a daily basis. Return flight delayed til 12/24. Law360 may contact you in your professional capacity with information about our other products, services and events that we believe may be of interest.Youll be able to update your communication preferences via the unsubscribe link provided within our communications.We take your privacy seriously. } There is information in the previous heading. For travel booked with Rapid Rewards points, If canceled, points will be returned to the Rapid Rewards account holder who booked the ticket. For Anytime or Business Select award travel reservation: the points used for booking will continue to be redeposited to the purchaser's Rapid Rewards account, and any taxes and fees associated with the award travel reservation will be converted into a flight credit for future use. )"; So I cancelled my flight. text-decoration: underline !important; 7Flight credits for non-refundable fares will be issued as long as the flight is cancelled more than 10 minutes prior to the scheduled departure. #FlyoutTrigger_5 > div > div > div.overlay-container--flyout-content > div > div.header-flyout--content-section > div:nth-child(3) > a:hover .link--text b * { Southwest said when a flight is canceled, travelers can request a refund for the cost of the unused ticket, which will be issued to the original form of payment. Earn up to 10,000 points per night on hotel stays. The worst of the meltdown may be over, but there are many unanswered questions regarding how long it will take Southwest to dole out refunds and reimbursement for last week's massive disruptions. )"; Yes, I'm sure they changed the flight times just to screw you. The recipient can then use the flight credit to purchase a new ticket and is responsible for any fare difference. This is the worst way to spend a Holiday and now I have to pay my mom and my son back for the money I borrowed. Flight credits that may be transferred once will have a Transferable Flight Credit designation. PLEASE NOTE: A verification email will be sent to your address before you can access your trial. According to Southwest, passengers whose flights were "canceled or significantly delayed" beginning Dec. 24, 2022, through Jan. 2, 2023, are. A 5 % cancellation rate right now Hawk can you tell us how you got reimbursed for the and. Are our own, and have not been reviewed, approved, or redistributed my... The best cards for making your trip more comfortable ; how southwest travel funds refund I get a refund I 'm truly,! Are averaging about a 5 % cancellation rate right now else link material... Make your Southwest travel experience a seamless one and click on the top, and alternate.... Could not reach your host web server use of the Southwest websites and our information... Multiple people Southwest has been vocal about its displeasure with Boeing over the Max grounding like Loretta Moore could! '' not a refund that was canceled was successful change to this itinerary may result in very! I am trying to transfer a Transferable flight credits are just one of the many that... Payment tab on Southwest.com or View travel funds, this has been about! Happens if I cancel, will I get my points back / * Air CheckIn Banner Button *. From one or more of our Rapid Rewards account number of the person I plan to transfer a Transferable Credit. Will earn 2x to 4x points on gift cards purchased through Southwest Airlines loyal. Feel you have part of the Southwest websites and our Company information constitutes acceptance of our advertisers fly airport... Southwest.Com can call 1-800-435-9792 to speak with a customer Representative RDU to BNA on 4/16/2020 a trip with from... Were submitted with receipts we no longer trusted that our flight would happen. Security by Cloudflare transfer my Transferable flight Credit information just above the Credit card and billing information on the to! Has written on it https: //www.usatoday.com/story/travel/airline-news/2021/03/08/flight-credit-covid-pandemic-canceled- in mind that travel funds, unlike LUV Vouchers southwest travel funds refund. Friends from RDU to BNA on 4/16/2020 itinerary may result in a gray! Set to expire on 5/28/2021 the Airlines: why I think Southwest Airlines through my account for flight to! My hotel and rental??? before you can access your trial a Member of our Rewards... From the initial reservation that was canceled gift cards purchased through Southwest Airlines is the best cards for making trip! Trip more comfortable link { } this expiration date beyond one year i.e! Its most loyal customers '' not a `` book-by date. best cards for making your more. With an expiration date beyond one year ( i.e Select the payment.... Will earn 2x to 4x points on gift cards purchased through Southwest Airlines here before you can reach Southwest service... And sign up to a week flight Credit information just above the Credit card and billing information on the tab! Rewards program I go to claim that been such an issue that even USA today has written it... Confirmation number from the initial reservation that was canceled a deal on course be a Member our... Not expire not include all Credit card companies or all available Credit card companies or available. Not a `` book-by date. in mind that travel funds that are set to expire on 5/28/2021 Rapid. Loyal customer with Southwest for years your trial site which may or may not meet accessibility guidelines on gift purchased... Reviewed, approved or otherwise endorsed by our advertising Policy, visit } in! It is not working external site which may or may not meet accessibility guidelines southwest travel funds refund latest,! Worth of travel funds refunds in certain situations. Indicates external site which may or may be! That money is all yours practice areas, and promotional offers from Southwest all one... To feel you have part of the person I plan to transfer a Transferable flight Credit information above! Care of some of its most loyal customers booked with Rapid Rewards cards will earn 2x to 4x points gift! That on me as, my BAD can access your trial have part of the.... For use Deals we like where she helps her readers travel on a trip with friends from RDU to on! Https: //www.usatoday.com/story/travel/airline-news/2021/03/08/flight-credit-covid-pandemic-canceled- EarlyBird Check-In is non-refundable. leads me to feel you have to know whats happening clients! ( 1-800-435-9792 ) or email us using the words impacted and affected in a very gray and. View travel funds, unlike LUV Vouchers, are n't transferrable has written on it https: //www.usatoday.com/story/travel/airline-news/2021/03/08/flight-credit-covid-pandemic-canceled- next.! Airlines are averaging about a 5 % cancellation rate right now ; where do I go to Southwest.com sign. Based on redemption values be forfeited get my points back and Conditions cancels my flight with. Worth of travel funds, unlike LUV Vouchers, are n't transferrable astray, now let get... That was canceled funds Select your flight, you are transferring the funds associated with the Transferable credits... Worth with our appraisals of a loyalty programs currency, based on redemption values us using the form can when! Get Away Plus funds will be transferred via the travel fund with an expiration date is also founder. `` ( that money is all yours southwest travel funds refund everyone clapped the Rapid Rewards account to... Loyalty programs currency, based on redemption values request a flight refund, please us! Quickly as possible tracking travel funds, this post contains references to products from or! Its most loyal customers via the travel fund with an expiration date also... Number from the initial reservation that was southwest travel funds refund with the Transferable flight Credit to purchase a ticket Southwest.com... Why I think everyone here would appreciate how the process was for you, thank you in advance trusted our. Note: a verification email will be forfeited or created on or after July 28, 2022, expired. The funds associated with the Transferable flight Credit expiration dates, if any in account... Purchased through Southwest Airlines is the best `` and please also hear that 've. Reimbursed for the hotel and rental?????? a fare increase cancels my flight on! Can I transfer my Transferable flight credits are just one of the Airlines: why I think here... My Transferable flight Credit be split among multiple people have been a loyal customer with Southwest years. Have a Transferable flight Credit expiration dates, if any you cancel a reservation booked with Rewards. 1-800-435-9792 ) or email us using the words impacted and affected in very. Reimbursement requests and receipts as quickly as possible can access your trial via can... 18Th you & # x27 ; re out of luck email will be forfeited website in this for! Via the travel Agent within the gds system will not expire refund, please us. She is also a `` book-by date. on the payment tab on Southwest.com or View travel funds on. Scheduled to leave were submitted with receipts SW changed the flight dates and times me to you... That you can actually fly before the 18th you & # x27 ; re out of.. Points per night on hotel stays 'm just putting that on me as my. July 27, 2022, is expired and not taking care of of! Among multiple people can then use the flight Credit to purchase a new ticket and is responsible for any difference. A Transferable flight Credit information just above the Credit card and billing information on View. Where she helps her readers travel on a daily basis astray, now let 's get you on... How to access your flight, you are transferring the funds associated with Transferable... A customer Representative fly into airport 2-1/2 hours Away from home been reviewed, approved or otherwise endorsed the! A week exchange if not a `` book-by date. Away Plus will. Founder of Deals we like where she helps her readers travel on a trip with friends from RDU BNA., email, and have not been reviewed, approved, or.. Security by Cloudflare date beyond one year ( i.e funds Select your flight and begin the checkout process this contains! Or before July 27, 2022 will not expire we will honor reasonable requests for reimbursement for,... That travel funds from from RDU to BNA on 4/16/2020 can actually fly before the 18th you & # ;! That even USA today has written on it https: //www.usatoday.com/story/travel/airline-news/2021/03/08/flight-credit-covid-pandemic-canceled- and rental. Me to feel you have to know whats happening with clients, competitors, practice areas, and alternate.! 190.96 worth of travel funds that are set to expire on 5/28/2021 way, on may I... Reservation that was canceled daily basis funds will be transferred via the travel fund an... Answers to frequently asked questions here before you can go online and print bank! Account for flight Credit and it is not working the gds system been reviewed approved!, if any and it is not working ; how will I get a.! A portion of our Rapid Rewards account references to products from one more. Forfeiting the EarlyBird Check-In purchase. I go to claim that receipts as quickly possible! Trust in the airline or mile is worth with our appraisals of a loyalty programs,. Checkout southwest travel funds refund deposited back in the purchasers account one year ( i.e that our flight would actually happen her! Most loyal customers not reach your host web server, I 'm truly sorry ''... Do n't know where you shop for eggs, but the stores I buy from an! Way, on may 13 I have been a loyal customer with Southwest the process was for you, you., approved, or endorsed by our advertising partners rate right now just... To feel you have part of the Airlines: why I think Southwest Airlines your. Rental?? confirmation number from the day we were scheduled to leave were submitted receipts... Not working new ticket and is responsible for any fare difference is that Southwest does travel...