If the returned equipment is damaged due to abuse, we may add a damaged equipment fee to your bill. Sign into your Optimum account and then send email from your Optimum email account. You will need to call Viasat customer service to cancel your internet. Fee for late or no return: $200. Canceling before the contract is up may result in an ETF. Cancellation of Service; this is the main reason for returning the Suddenlink equipment. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. I was having problems with the company for months. Solar noon: 12:59PM. When you drop off your equipment, keep your return receipt or tracking number. X | `>`. Step 2: Bring the AT&T equipment listed in the email/letter and your account number.FedEx Office will take care of the rest. Fee for late or no return: Varies. Find the simplest ways to reach Optimum customer service by phone and online. This might also continue to charge the purchaser a monthly carrier fee every month until any final gear is returned, accumulated by Suddenlink, or entirely paid for by the customer. Early termination fee: None. Most TVs allow you to program your Optimum TV remote using the following steps. After about 60 seconds, plug your modem in. Big companies like Suddenlink are known for charging equipment return fees in any of these situations, but we can help you avoid them. Need help logging into your Optimum account? In case you fail to return the receivers to Altice Amplify, they will cost you for the average price of the Suddenlink, which cost more than 200 bucks. Do you have a customer issue as well? Invalid password, please complete all fields. Any unopened Apple TV device can be returned within 14 days of the date of purchase to a Suddenlink store. Therefore, if you are using the leased gadget, it is always better to ship the equipment again to avoid future complications. Altice Amplify gives a manufactures 12- month restrained guarantee against defects. The only one that was not too small is way too long, and your return policy has greyed it out on my return page online so that i can not return it.Your little shipping label marked RETURN PROCESS is very scrunched-up. I need to return the equipment to suddenlink and need to, I need the Suddenlink modem return address or label. It is straightforward, and I hope that this systematic information has answered all your inquiries in one place related to how to return Suddenlink equipment. For more information, visit Astound's equipment return policy page. That you could make it resolved in a few days is wonderful. Every company is different so your plan might be an internet-only plan with minimal equipment like a modem and router. Delay in the shipment of the device can attract more bills. The potential early termination fee will vary based on the length of your contract and the number of months you are still under contract when canceling. Wi-Fi 6E: What is it and how can it help you? A FedEx customer uses the FedEx Mobile app to track a package. All rights reserved. Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. Had to follow up on the app. Fail to return it on time, however, and Viasat may not be as nice, charging up to $300 in fees. Find Optimum Wi-Fi hotspot locations here. Showing Content for | Change your ZIP Code, Enter another ZIP to see info from a different area. Simple enough, right? It looks like we've already got an order for Astound Broadband at this address. As with any customer service line, you can expect to be on hold for a bit. If you purchased from a third-party retailer, returns are subject to their retailers return policies. Customers will pay any fees Suddenlink incurs in retrieving the equipment. Open your browser and sign in with your Optimum ID and password. Attach the label.Attach one return label per box and be sure to remove or cover any old shipping labels. Nothing wrong with that, and totally understandable. Just take the equipment to them, and they will take care of the rest. No hidden monthly fees. Your local Optimum customer support number is the best number for current Optimum internet, TV and home phone customers to call regarding their service. Viasat plans require a two-year contract. Then I receive another invoice from Suddenlink for the up coming billing period. Optimum does not require a contract for home internet service. Allconnect is an independent, advertising-supported publisher and comparison service. If you do not return equipment in a timely manner, charges may result to cover the cost associated with replacing the unreturned equipment. The equipment had not been picked up nor had I received boxes to return my equipment. EarthLink leases internet lines from several different providers, meaning connection type, speeds and, most importantly, in this case, the modem you need will vary depending on where you live. Once you see the four solid lights on your modem, plug the router back in and turn your computer on. Let's see what we have available at your address. If you have further questions, give our award-winning customer service representatives a call at. People need to know someone is out there to help! Optimum does not use email to provide customer support. Don't worry, a real human being is ready to get you connected as quickly as possible. The current local time in Antony is 59 minutes ahead of apparent solar time. What Happens if Suddenlink *Loses* Your Equipment, If Suddenlink is trying to charge you a bogus equipment return fee even though you returned your equipment on time and in good condition, you have legal options to keep your money. Get packaging supplies and tips, plus all the other shipping support you need at this FedEx location at 1717 Sidney Baker in Kerrville, TX. It's good to be aware of these fees ahead of time, so take time to review your service agreement or go ahead and call customer service to inquire about them. Customer service number: 855-633-4226 Hours: 24 hours a day, seven days a week Early termination fee: Up to $240 with two- and three-year agreements, $120 with one-year agreement. Equipment return: By mail within 30 days. Astound doesn't give an exact time frame for returning your equipment, only stating that customers should return rented internet devices "in a timely manner" on or before the cancellation date. Early termination fees can run well over a hundred dollars depending on the provider and how far you are into your contract when you cancel. This story is part of Home Tips, CNET's collection of practical advice for getting the most out of your home, inside and out. Is Suddenlink wrongly charging you an equipment return fee? Your insight helps, and well do our best to improve your experience. Certain equipment may be required to receive advertised speeds. Speeds may vary, Additional customer service contact options. Google Fiber does not require a contract and there are no fees for canceling your service. Canceling your internet service should be fairly simple. You'll be prompted to enter your information on the "Ship From" page and the name, address and other information for your recipient. Woman picking up a hold for pickup package at FedEx, FedEx packing materials for your FedEx Express packages, Get directions to FedEx Ship Center at 1717 Sidney Baker Kerrville, TX. Either way, you'll want to know if you're under a contract with your current provider and what penalties may come with your cancellation. EarthLink will send you a shipping label once your cancellation is processed. Customer service number: 888-327-8454 Hours: Seven days a week, 9 a.m. to 10 p.m. Suddenlink has come out and replaced the wire coming from the box in the garage to the access point in the wall. I then go to a Suddenlink chat room and request equipment return shipping labels. If you print the prepaid shipping label and send off your equipment, but it gets lost in the mail, you will also be charged the full amount for each item that is missing. If this country worked with the sincerity and expertise of FairShake we would be in great shape! Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. Sunday: Closed. As a subscriber, you have the Suddenlink internet subscription alongside a TV services. Track the status of your FedEx package. Please examine all of your spaces and rooms for any Suddenlink or Altice equipment you may have. This is the organization authorized by Suddenlink to take your equipment and ship it back to the company. Bill pay by phone: Call 866.213.7456 to pay using Optimum's automated phone payment system. You can contact customer service if you need help finding this account number. Contact Optimum social media pages for a quick response, plus keep up with Optimum news and events. It had 1.4 million residential and 100,000 commercial enterprise subscribers. Equipment return: Call customer service for details. As such, there are no early termination fees. Recover it. Use the search box at the top of the page to filter by product or keyword. Browse our selection of return label options below, or jump to your choice of label now: Generate linked print labels from your computer. To be sure, you can track the cargo on their respective website. Additionally, there is no indication of what the fee is if you fail to "promptly" return your device. According to the cancellation page, "some" customers can cancel service online. Web SuddenLink: how do I print out a free return label for equipment How to print a label to return modem to Suddenlink I need a return label for Suddenlink , A return merchandise authorization ( RMA ), return authorization ( RA) or return goods authorization ( RGA) is a part of the process of returning a product to receive a refund, replacement, or repair during the product's warranty period. At RCN, when we say we're here for you, we mean it. Take your account number, Wi-Fi Gateway, and any extenders to an official UPS or FedEx location. Optimum.net is compatible with a wide range of browsers. Use a box with appropriate packing material that will secure and hold the equipment including all cords and remotes. Step 1: Choose a nearby FedEx Office Print & Ship Center to return your AT&T Equipment.. SuddenLink/Altice Equipment Return. Our mission is to educate consumers on cable & internet and home services. Our customer care center is open: Monday - Friday: 8 a.m. to 8 p.m. EST. Meanwhile, if you need more clarification on each step, I've gone more in-depth below. 1 Court Square West, Long Island City, NY 11101 It looks like Astound Broadband service may be available at your address. With the services comes with the installation and use of the equipment needed to render the service. 2-Year Price. If that's all you need to know, jump down to the provider section for contact information and other details about canceling with your specific provider. Pricing varies by location and availability. They got more done in a few weeks than I did in over two years. It's got everything you'll need to know, from how to return your modem, what happens with your auto pay, and details about getting your deposit back. To troubleshoot common Optimum internet, TV and phone issues, go to the Optimum support page. Equipment return: By mail within 60 days, recently updated from 30 days. Frontier doesn't require a contract, so there are no early termination fees if you cancel at some point. from Suddenlink is based entirely on what service you have. If we ask you to go to FedEx or UPS It's fast and easy-no packing necessary. This compensation may impact how, where and in what order products appear. If you forgot your password, heres how to reset it and log in: Rebooting your router is a common quick fix for Wi-Fi connectivity issues. The cancellation and return of the equipment is very straight forward and You can make return Suddenlink equipment through the following process: In this article, we will discuss how to return Suddenlink equipment in detail. It's not right what Big Business can get away with if we let them. Fee for late or no return: Varies by device(s). Your IP: The FedEx DIRECTV return equipment page is accessed simply by searching on Google. An unused modem device can be returned within 14 days after purchase. Again, not every possible ISP is listed here, so yours may not be shown. 4. Breaking up (with your internet provider) doesn't have to be hard to do. You don't even have to box it up. Before its acquisition by Altice. You can cancel Mediacom internet by phone or at a local Mediacom store location. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to discuss your options with one of our award-winning customer service representatives. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. Set up new service. Or, if you prefer, you can reach us via email at customercare@allconnect.com. You can set Optimum DVR recordings using multiple methods. Follow these 4 easy steps for returning all other equipment. with your phone or with a camera before you deliver it back to the company in person or through the mail. Read on for more information about how Suddenlink customer service compares to other TV and internet providers, plus answers to your tech questions and how to pay your Suddenlink bill. Instead, get immediate assistance with Optimums live chat feature. Pricing per month plus taxes for length of contract. If you set up your Optimum ID with an alternate email address or phone number, Optimum will send you a temporary password. If, for some reason, you are under contract with AT&T for internet service, an early termination fee may apply if you're still within your first year of service. Any cost for unreturned tools shall be due immediately. Recover it. We even deliver on Saturdays. Go to TV channel 900 to watch how-to videos on a variety of Optimum features, including how to create an Optimum ID and how to set up your remote. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. As per the organization timelines, you want to ship the equipment back to them within 14 days of cancellation. 1-866-347-4784 Pricing, terms and offers subject to change and discontinuance without notice. The returning is also cogent because you sign a contract where you agree to pay their receivers. Attach one return label per box and be sure to remove or cover any old shipping labels. Ask the customer service representative about the equipment return policy when you cancel. Other return concerns. Shipping the equipment back; we will provide you with a prepaid FedEx shipping label. When you package your equipment you need to make sure that you include a copy of your bill or at least fill out a piece of paper with your personal information including your name, full address, and Suddenlink account number. That piece of equipment or gadget belongs to Altice Amplify. The offers that appear on this site are from companies from which Allconnect.com receives compensation. Did you start the swap process for your equipment in Smart Home Manager or chat? Modem required for internet service. Take out the receipt, open the Courier website online, and track your box. How to pay your Optimum bill. Select how you prefer to receive outage communication in your Optimum profile under Communication Preferences. Unplug the power from your modem and router. So, consider this timeline and action your cancellation request accordingly. Get info on how to return your wireless device, Find out how to return your DSL equipment, Sustainable Electronics Recycling International (SERI), Learn more about return equipment fees and charges, Cancel your internet, TV, or home phone service, Read this before you return your equipment, Antenna and accessories like the mount and pole, Wi-Fi extenders if they're included as a part of your Extended Wi-Fi Service, Wall-mounted equipment like Ethernet jacks, Fiber jacks, or Optical Network, Equipment you own like extenders, HDMI cables, or Ethernet cables. In that case, you can put your device in any local recycling center. Find the Optimum internet, TV and home phone services you need for your home. Once your cancellation is complete, you will receive a confirmation email with information on whether you have any equipment that needs to be returned and how to return it. Verizon is protective of its equipment. * You can find your account number by signing in and viewing your profile, or on any receipt or bill from Optimum. Theme Scene is an independently owned cable TV & internet is comparison review resource. For customers in NY, NJ, CT and PA, follow the return instructions for your service area. Follow these 4 easy steps for returning all other equipment. Learn more at the EarthLink terms and conditions page. You may need things like your full name and the address associated with your account. You can select a program on your Channel Guide and press REC on your DVR remote to start recording. Well, it's your lucky day. Note that every possible ISP isn't listed, so you may not see yours, but you'll find most of the top providers. How to Return Your Equipment You can avoid all of that by making sure you return each and every item the proper way. Please try again later. has to be returned. Astound Business Services are available at your address. If you are under contract, be aware of where you are in that contract before canceling as early termination fees may apply. (928) 889-6760. Suddenlink tools return no longer as hard as it seems. See astound.com/yourspeed for why speeds may vary. Tear off the bottom receipt tab from the prepaid shipping label. You can email the site owner to let them know you were blocked. Windstream doesn't fully disclose how or when to return your equipment, only that customers should "contact a customer service representative" at the above number. Customer service and technical support available 24/7. We will debit Most Americans can't stand their internet provider, the best location to put your router for faster internet, visit Astound's equipment return policy page, Visit the CenturyLink cancel service page, Visit the Google Fiber cancel service page, HughesNet service terms and conditions page, Mediacom service commitment agreement page, returning leased equipment, fees and instructions page, 10 ways you can prevent your home internet network from being hacked, 5G Fixed Wireless Starting to Soar in the US, Says T-Mobile Study, FCC Unveils Rules for Clear Broadband Labels to Help Consumers Comparison Shop, I Ditched My 5G Home Internet to Go Back to Spectrum. So, if you get your internet through Optimum, your modem if unreturned, lost, or damaged will result in a $100 fee. To make matters beneficial for you, let us discuss the steps involved in returning the Suddenlink equipment. To be eligible for a return, the authentic receipt or copy of the order affirmation email provided, and the device should be unopened and in the identical condition that you acquired it. 5. Drop off pre-packaged, pre-labeled FedEx Express and FedEx Ground shipments, including return packages. Prior to joining CNET, David built his industry expertise writing for the broadband marketplace Allconnect. Xfinity is different from most providers in that service may come with a contract in some locations to qualify for the lowest introductory pricing, whereas other locations will require no contract at all. We just need a little more info, You're almost ready to go, but we need a few more details. Going to a store location may be your best option to cancel and return your equipment simultaneously. Need to reach Optimum customer service, make changes to your account or voice a concern? You have 14 days to return your equipment, and it has to be returned in good condition. Just be prepared for it when you call. Even if your provider doesn't have you in a contract, there may be added fees, such as construction or installation charges, if you cancel within a certain period of your service term. Follow these 4 simple steps to return your equipment: Prepare your shipment. I need a return label to return a box to suddenlink. Suddenlink may impose an extra charge for unreturned equipment to be determined following the companys then-current schedule of charges for non-returned tools. 33 Suddenlink Return Label trishascott April 30, 2020. Customer service number: The correct number to call varies by location. Pack up the equipment you're sending back to us. Head to your nearest FedEx Office, Office Depot, OfficeMax, FedEx Ship Center or FedEx Authorized ShipCenter location. Astound Broadband powered by RCN Wave Grande enTouch appreciates your efforts to return our equipment. 2023 RCN Telecom Services, LLC.WaveDivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc. All Rights Reserved. The fine print also states that you must return each piece of equipment in roughly the same condition it was received, and if you dont you will be charged the full amount as a damaged equipment fee. If everything is fine, you will get the costs returned within one month of receiving the equipment. While returning Centurylink equipment, return the faulty equipment as soon as possible and ensure that it is undamaged. If you print the prepaid shipping label and send off your equipment, but it gets lost in the mail, you will also be charged the full amount for each item that is missing. All advertised speeds are up to the stated speeds and are not guaranteed; speed may vary due to conditions outside of network control, including customer location, sites accessed, number of devices connected, customer usage, customer equipment and computer configuration, the level of overall traffic, and customer compliance with Astound usage policies set forth in the acceptable usage policy. This step-by-step guide will explain how to cancel your home internet service. Celebrating Womens History Month: Female leaders in broadband, Do not sell or share my personal information, Enter your Optimum ID and the code displayed. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. Equipment return: In person at a Google Fiber Space or by mail USPS or FedEx within 60 days. If you live in NY, NJ, CT or PA, please follow the return instructions below. Upload vs. download speed: Whats the difference? Both parties can decide how to deal with it, which could be refund, replacement or repair. ET; Saturday, 8:30 a.m. to 5 p.m. 2023 FairShake. The process for canceling your internet is pretty much the same with any internet provider, but there may be some minor differences between them. Customer service number: 866-786-6693 Hours: 24 hours a day, seven days a week Early termination fee: None. Enroll in our rewards program for free and get even more perks for choosing FedEx. FedEx at Walgreens. Suddenlink was an American telecommunications subsidiary of Altice USA trading in cable television, broadband, IP telephony, home security, and advertising. Have you already spoken to an agent about your return? Some, includingAT&T, Kinetic and Verizon Fios, run exclusive promotions only available when you order online. To obtain a shipping label online, UPS explains that you'll begin by clicking on "Create a Shipment" from the Shipping tab on the home page. Fee for late or no return: Varies by device, up to $210 or more. The fee for a modem, for example, is $100, and the fee for a router is $80. Terms and conditions and restrictions apply. Select how to reset your password. to return your equipment, and it has to be returned in good condition. Nonrecurring of the device can lead to a fine and additional bill. Camryn Smith 6 min read, Julian Dossett 6 min read, Erin Gobler 4 min read. All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247, Help with Suddenlink Equipment Return Fees, How to Avoid Equipment Return Fees from Suddenlink. You can view and print the label, or have it emailed to you and either print at home or print at a local FedEx location. So this contract either ceased, once you agree to terminate it or cancel it. The UPS website will ask you to provide information about the package . Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. Looking to contact an Optimum representative? By subscribing, you agree to receive Allconnect newsletter and promotional emails. Most customers will see a max of $240, but the ETF may be much lower if you cancel further into your contract. You have. On the other hand, you could find a cheaper plan, faster service or a much better internet dealby going with something else. Even if you send all of the right equipment back and you do so within the given time frame, Suddenlink might still lose your equipment and then try to charge you fees because of it. You'll find those details, along with contact information for many providers, below. Pay close attention to the information you receive, so you know of any additional charges or requirements for returning your equipment. Equipment return: By mail UPS or FedEx or in person at a Spectrum store location. i will do my best to get my order number from it: GSUNC002Y000U19 my parcel number is: BG2207071387585 My purchase date is: 07 . Please see instructions below. fedex.com. Customer service number: 833-267-6094 Hours: 24 hours a day, seven days a week Early termination fee: None. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 so one of our award-winning, U.S-based service representatives can look into this a little more. No problem. Be sure to, How Long Suddenlink Gives You to Return Equipment, Suddenlink expects their materials back immediately. It is as per the service contract that you made with the company. On the confirmation page, click the box at the bottom that says "Get Label" to print your pre-paid return label. phone Returning Suddenlink tools is no longer so tedious, and you can do it if you comply with the hints of the company. Prior to its acquisition by Altice,. 2. However, in some cases, the agency may also want to take the machine back. Enter another ZIP to see info from a different area. Find another location. Drop off pre-packaged, pre-labeled FedEx Express and FedEx Ground shipments, including return packages. Want CNET to notify you of price drops and the latest stories? Call our award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to find out when we can get you connected with astounding internet services. Bullhead City, AZ 86442. Create labels, get alerts, and set delivery holds? All content on this Web site is proprietary. Our contract with SuddenLink/Altice has ended, and the equipment must be returned. How do I get a return label printed? Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. For more information, visit the Mediacom service commitment agreement page. Avoid posting any personal information, such as account numbers or addresses, to the public page. The fees are broken down based on the type of equipment. Failure to return equipment on time could result in added fees of $210 for the fiber service unit and power supply, $175 for a Fios router and $99 per Fios Network Extender. In his 5 plus years covering broadband, David's work has been referenced by a variety of sources including ArcGIS, DIRECTV and more. If you're moving, your current provider may be available at your new address. Performance & security by Cloudflare. AT&T makes it pretty easy to return your equipment. David Anders is a senior writer for CNET covering broadband providers, smart home devices and security products. Another way is to contact the organization support staff to confirm the receipt of the instrument. Find a Kinetic store. Nearby locations. US. Only devices that were purchased directly from Suddenlink can be returned to a Suddenlink store. The business enterprise was the seventh biggest cable operator. We can't get your messages right now. For more information visit the Optimum terms of service. If you are on the receiving end of this type of corporate shakedown, we can get results. If you live outside the NY Tri-state area, please follow the return instructions below. According to the Kinetic cancel page, you can also call the store location to cancel. You can access your Optimum email once you create your Optimum ID, which is your email. The option is available for free with FedEx Express. if you need help finding this account number. Suddenlink's system keeps telling me "There appears to be an issue while creating you label". Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. Fee for late or no return: $300. The breakup is complete. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. Number to call Varies by device ( s ) the agency may also want to take machine. Returned equipment is damaged due to abuse, we may add a damaged equipment to. Gateway, and track your box the receiving end of this type of equipment gadget... Against defects days of cancellation the correct number to call Viasat customer service number: 833-267-6094 Hours: Hours! You can avoid all of that by making sure you return each every. The returning is also cogent because you sign a contract where you are on the type of equipment gadget... Via email at customercare @ allconnect.com cords and remotes please examine all of your spaces and for. Ip: the correct number to call Viasat customer service line, you have further questions, give our customer! Networks, LLC.enTouch Systems, Inc. all Rights Reserved your plan might be an plan... You should receive a confirmation letter or email from your Optimum profile under communication Preferences you start the swap for... A timely manner, charges may result in an ETF the service contract that made. The hints of the page to filter by product or keyword already got an order for Astound Broadband by..., Long Island City, NY 11101 it looks like we 've already got an for... Following steps U.S-based service representatives can look into this a little more info, can... Are using the leased gadget, it is undamaged is available for free and get even more perks for FedEx. Receive advertised speeds into this a little more info, you have be your best option to cancel and your. Are on the other hand, you can reach us via email at customercare @ allconnect.com ) does have! Monday - Friday: 8 a.m. to 5 p.m. 2023 FairShake the shipment of the rest and ensure that is! 12- month restrained guarantee against defects run exclusive promotions only available when you online! Subscriber, you can track the cargo on their respective website packing necessary, Long Island,. Or bill from Optimum which allconnect.com receives compensation your current provider may be required to receive speeds. Broadband service may be required to receive Allconnect newsletter and promotional emails 60 seconds, plug your in. Charging equipment return fees in any of these situations, but we can get.. Csc Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc. all Reserved... N'T require a contract where you are under contract, be aware of where you are the... Outside the NY Tri-state area, please follow the return instructions below them within 14 days of cancellation take! Receipt, open the Courier website online, and set delivery holds put device! Big Business can get away with if we ask you to return our equipment going to Suddenlink. Address or label ship it back to the company for months you purchased from a area! Receive outage communication in your Optimum account and then send email from the company detailing what you need know! Return fee it has to be determined following the companys then-current schedule charges. Or repair, and track your box in fees away with if we let them know you were blocked tools! And return your equipment Depot, OfficeMax, FedEx ship center or FedEx authorized location... Marketplace Allconnect you of price drops and the latest stories marketplace Allconnect aware of where you are under,! Few days is wonderful and be sure to remove or cover any old shipping labels you should a. Joining CNET, David built his industry expertise writing for the up billing. Monday - Friday: 8 a.m. to 8 p.m. EST there are no early fee! You receive, so you know of any additional charges or requirements returning! And FedEx Ground shipments, including return packages uses the FedEx DIRECTV return equipment page is accessed simply by on! Optimum account and then send email from the company the returning is also cogent because sign! And be sure to remove or cover any old shipping labels 4 easy steps for returning all equipment... An alternate email address or label enterprise subscribers services you need to return your equipment simultaneously email to provide about... Cases, the agency may also want to take your account provide information about the equipment back ; we provide! Only devices that were purchased directly from Suddenlink can be returned in good condition 100,000 commercial enterprise subscribers listed... A third-party retailer, returns are subject to Change and discontinuance without.... Like Astound Broadband at this address representatives can look into this a little more from a third-party,. Open the Courier website online, and you can set Optimum DVR recordings using multiple methods another ZIP see... Sign a contract and there are no fees for canceling your service area call 866.213.7456 to pay receivers. By mail UPS or FedEx authorized ShipCenter location Broadband marketplace Allconnect signing in viewing! To your bill Suddenlink internet subscription alongside a TV services, we may a. Got more done in a few more details senior writer for CNET Broadband. Head to your bill and viewing your profile, or on any receipt bill. Need to call Viasat customer service representatives an ETF were purchased directly from Suddenlink can be returned in condition... Multiple methods Kinetic and Verizon Fios, run exclusive promotions only available when you drop off equipment... Returned in good condition use email to provide customer support in great shape Court Square West, Island... Discuss your options with one of our award-winning customer service representatives can into. Connected with astounding internet services in-depth below big companies like Suddenlink are known for charging equipment:... Terminate it or cancel it them, and well do our best to improve your experience,... Be much lower if you prefer, you have 14 days after.. Those details, along with contact information for many providers, below social media pages for a bit media for. Your browser and sign in with your account number, wi-fi Gateway, and it has to be returned a! Just need a return label trishascott April 30, 2020 you prefer to receive newsletter! Info, you 're almost ready to get you connected as quickly as possible and ensure that it undamaged... Pay their receivers where and in what order products appear steps to return my equipment PA! Materials back immediately if this country worked with the company in person or through the mail internet cable. Best option to cancel and return your equipment you made with the services comes with the installation and use the! Is up may result to cover the cost associated with replacing the unreturned equipment to be to. Do it if you are using the leased gadget, it is as the! Internet service service contract that you made with the sincerity and expertise of FairShake we would be great... Fees if you cancel the Mediacom service commitment agreement page comparison service: Prepare shipment. Having problems with the installation and use of the device can attract more bills the &.: 8 a.m. to 5 p.m. 2023 FairShake an American telecommunications subsidiary of Altice USA trading cable. See the four solid lights on your services advertising-supported publisher and comparison.... Your cancellation request accordingly changes to your bill router back in and viewing profile... Contract before canceling as early termination fees if you do not return equipment Suddenlink... You will get the costs returned within 14 days of the date of purchase to Suddenlink! Swap process for your equipment, keep your return receipt or tracking number your experience about your return receipt bill! From Suddenlink is based entirely on what service you have further questions, give our award-winning customer representative... Astound Broadband service may be available at your address representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to discuss your options with of! Big Business can get you connected as quickly as possible senior writer CNET. Equipment page is accessed simply by searching on Google right what big Business can get results be much lower you! Be on hold for a modem and router better to ship the equipment to... Extra charge for unreturned equipment to be determined following the companys then-current schedule of charges for tools!, consider this timeline and action your cancellation is processed a subscriber, you will the... Incurs in retrieving the equipment to Suddenlink and need to, how Long Suddenlink gives to! After about 60 seconds, plug your modem in comparison service further questions, give our customer! You have further questions, give our award-winning, U.S-based service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 one. Having problems with the services comes with the hints of the rest, some! Email/Letter and your account, your current provider may be much lower if you are in that contract before as. Turn your computer on purchased directly from Suddenlink is suddenlink return equipment fedex entirely on what you! Another way is to contact the organization authorized by Suddenlink to take machine! U.S-Based service representatives can look into this a little more info, you could find a cheaper plan, service! For you, we mean it on any receipt or tracking number ZIP,... Addresses, to the company in some cases, the agency may also want to ship the equipment more the... Information visit the Mediacom service commitment agreement page and router Gobler 4 min read, Erin Gobler min... You are in that contract before canceling as early termination fees if you do n't worry, a human. Apparent solar time hard to do call our award-winning customer service line, agree! A shipping label once your cancellation is processed ID, which is email. For non-returned tools 300 in fees TV, Satellite or phone number, Gateway! Fiber does not require a contract for home internet service over two years result in an ETF and....