Swifts flood of new material in recent years, her return to the road after a long absence and her decision to present her tour as what she called a journey through all of my musical eras of my career, all contributed to the extraordinary ticket demand. herculoids gloop and gleep sounds In an interview last year, the Ticketmaster Ireland managing director, Keith English, said: People register and we then use sophisticated software to look at their social media activity and other things. Meanwhile, another senior Ticketmaster figure told a US conference last year that with Verified Fan, people will come in and register. If all tickets are purchased during the ARMY MEMBER Presale, there will not be any additional sales.. The merger should never have been approved, Representative Alexandria Ocasio-Cortez, Democrat of New York, tweeted on Tuesday. Want to know what everyone in the music business is talking about. It's simple, secure and fair for every fan. Taylor swift walking onto stage with no one in the audience, because that ticketmaster queue never did move, quipped one fan, sharing a photo of a concert arena, completely empty except for one single person in the audience. 1. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Want to know what everyone in the music business is talking about. JLS broke through in 2009 in the biggest way imaginable as the instant pop classic 'Beat Again' shot straight to #1 . It is called Verified Fan, and former White Stripes frontman Jack White this week became one of the first acts to use it to sell tickets for his UK dates. Billboard is a part of Penske Media Corporation. Taylor Swift accepts an award on stage during the MTV Europe Music Awards in Duesseldorf, Germany, on Nov. 13. The company said millions showed up Tuesday morning for the "Verified Fan" presale for Taylor Swift's hotly anticipated "Eras" tour fans had signed up days in advance for a chance at a code allowing them to buy tickets. The story arose from a report in Billboard. Though some joyfully posted about scoring the sought-after tickets, others just wondered what was going on. Have fun at the game! Corporate endorsed scam. Transforming the Fan Experience - Q&A with Ticketmaster's Senior Vice President of Design - Christine Lanoy | Ticketmaster Sport The Senate Judiciary Committee explored whether the merger of Live Nation, the giant concert company, and Ticketmaster, the leading ticket seller, has harmed consumers by stifling competition. Ticket fraud expert Reg Walker, the director of security firm Iridium Consultancy, is scathing about Verified Fan, calling it smoke and mirrors and simply a way of leveraging more money from people, adding: Theres not an algorithm in the world which will determine whether someone is a genuine fan or not.. Original reporting and incisive analysis, direct from the Guardian every morning. SeatGeek will be the primary ticketing vendor for the Dallas, Texas, and Glendale, Arizona, shows. Ticketmaster is in shambles over fans trying to snag Taylor Swift tickets -- and the company's message to frustrated customers is . Please select other seats from the refreshed map and try again. Terrible. Ticketmaster Ticketmaster logo Not all fans weren't buying Ticketmaster's statement, either. Set the price. Completed: Your order has shipped. In other cases, it requires fans to obtain a Ticketmaster account to sell or give away tickets. During a recent period of productivity, which has included five album releases in just over two years, she has expanded her merchandise operation to include everything from picture frames and sticky notes to cassette tapes and vinyl LPs in various limited-edition colors. To view your order status, sign in to your Ticketmaster account and tap on your order. The hour Swifties have been breathlessly waiting for finally arrived on Tuesday morning (Nov. 15) when presale tickets for some dates for Taylor Swift 's 2023 Eras U.S. stadium . It all sounds very laudable, but how exactly do they decide who is, and isnt, a real fan? More information. The news of Fridays ticket cancellation only further frustrated Swifts fans, known as Swifties, who had complained of technical difficulties, hourslong wait times and failures to secure tickets during the Verified Fan presale. Coppell girls' basketball to make its UIL state tournament debut, Coppell Cowgirls girls' basketball to make its UIL state tournament debut, Severe storms likely in DFW Thursday: Timeline, risks and everything you need to know. Rescheduling will not impact ticket availability for Capital One cardholders. This symbol means you're seeing tickets from other fans too. Or are your referring when you're selecting the seats? I can't.". Dig around a bit, however, and you will find that the firm talks about using algorithms and unique data analysis to identify genuine fans and remove people using unfair tactics to access tickets. Because theres loads of people also clicking on those seats at the same time as you. Step 2: Next the person should go to the event and join the waiting room for that event at least 10 minutes before the ticket sale starts. . What's infuriating about this is that no one . In fact, Downdetector reporting a surge in outages on the Ticketmaster site around the time of the on-sale; spokespeople for Ticketmaster and Swift had not returned a request for comment about reported outages at press time. After a presale for the pop stars Eras Tour ended in chaos earlier this week, the ticket broker canceled its plans to sell tickets to the general public on Friday. It said that the company wasnt prepared for the historically large demand for tickets, and postponed presales for West Coast venues and Capitol One cardholders scheduled for later that same day. Taylor Swift has used Ticketmasters Verified system in the US. Nice Glitch to discover. Find tickets for Another Black Day concert tours and see dates. I clicked the very first set of tickets they showed after the screen changed out of the waiting room . object of a significant amount of public discontent, called for limits to be placed on the fees, complained of technical difficulties, hourslong wait times, selling the equivalent of 1,578,000 copies. I must have clicked on 20 different seats . Even before the whole debacle was said and done, droves of Swifties took to social media to air out their frustrations with Ticketmaster in hilarious posts, videos and homemade memes. Ticketmaster's latest statement came as many fans were still frantically posting on social media, finding themselves in a "paused" digital queue of more than 2,000 people. @Ticketmaster clearly wasnt prepared for this amount of traffic, and all verified fans with actual presale codes are unable to buy tickets. The album, a return to a mainstream pop sound for Swift, followed her pair of surprise pandemic albums, Folklore and Evermore, which tried on a quieter, indie-folk style. I just had to give up. Fans flooded Twitter, sharing screenshots of error messages and asking Ticketmaster for help. Anddddd there goes Ticketmaster pic.twitter.com/zzXvEbsIAM. Fucking Ticketmaster. 2023 Billboard Media, LLC. Ended up not getting any, bought nose bleeds for double on stubhub, then Tool announces a second show. So frustrating, but at I least I got them. The singer . "Sorry for the inconvenience. Finger-pointing over the problems at Ticketmaster started quickly. I'm the problem, it's me!" Flooded with "historically unprecedented demand" Tuesday, Ticketmaster urged Taylor Swift fans to be patient and pushed back some presales. The. See more of the best reactions to the Taylor Swift Eras Tour Ticketmaster crisis below. The Ticketmaster website lists all tour dates in the U.S., Ireland, France, Poland, Australia . Press J to jump to the feed. In 2019, Ticketmaster's parent company Live Nation agreed to settle with the DOJ over antitrust violations and extend terms of its regulatory decree (basically, a set of antitrust agreements that. Want to know what everyone in the music business is talking about. Didnt even look to see where they were located in the arena. Unreal," the Twitter fan adds. Some. Studio albumsFolklore, Evermoreand, of course her latest,Midnights, which have all also been released in the time betweenLoverand the Eras Tour. If leftover tickets are available, waitlisted fans will get first dibs. However questionable, Ticketmaster now offers its own fan-to-fan resale service. Presale tickets go on sale Wednesday (March 1) at 3 p.m. local time. Have your unique access code ready when its your turn to enter the presale, reads another tweet. Shop your favorite products and well find the best deal with a single click. While "hundreds of thousands of tickets" had been sold, Ticketmaster acknowledged fans' frustration with long digital lines: "If you are currently in a queue, please hang tight - queues are moving and we are working to get fans through as quickly as possible.". Billboard is a part of Penske Media Corporation. Another fan beat you to these seats, so they're no longer available. Billboard attempted to log into the TM site and app several times during the on-sale and was unable to load the site amid reports that it was freezing and/or crashing despite fans having pre-sale codes. But Ticketmaster says that with more than 3m fan registrations, 60 tours and an average success rate of 90% in keeping tickets off secondary markets, Verified Fan has proven its success as an innovative new tool that helps artists get tickets directly into the hands of fans. Delivered on weekdays. Millions of fans were locked out. It was available to both of you at the same time. "You didn't provide the service. Severino doesn't hate the Astros for any of the cheating, or for being the team the Yankees can't beat in the playoffs. Verified Fan page on Ticketmasters UK website. We had 14 million people hit the site, including bots, which are not supposed to be there.. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The site has done nothing but crash. The TM Fan Support account posted an update nearly 11 a.m. This site is protected by reCAPTCHA Enterprise and the Google, Visit Billboard Pro for music business news, Polar Bear Not Sweating Getting Frozen Out of Masked Singer: By Far the Weirdest Thing Ive Ever Done, Justin Bieber Appears to Cancel All Remaining Justice Tour Dates, Lil Nas X, Tim McGraw, Keith Urban, Little Big Town to Play 2023 NCAA March Madness Music Fest. Fans of the singer flooded Ticketmaster's site to buy presale tickets to her 2023 Eras tour, and many were left frustrated and angry. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Did anyone have issues with the Denver queue? 12.5K. You have to register, and then, if you are selected, you receive a unique code giving you access to a special pre-sale. It is almost identical to the US price after exchange. Fans were also frustrated by tickets being resold on sites like StubHub at markups of up to tens of thousands of dollars. Any presale codes and links should continue to work at the new time, Ticketmaster said. All said the same thing. Ticketmaster said it received 3.5 billion system requests that day, four times its previous peak. Get ready, BTS Army! Ticketmaster (@Ticketmaster) November 15, 2022 Info about the tour Ticketmaster is the only place to get tickets for the tour, which begins on March 17, 2023, in Glendale, Arizona, and ends. Would you be prepared to boost your chances of getting a good spot in the queue for tickets by splashing out on pricey merchandise or even providing a sample of your DNA? Donald Glover Rap Hip hop music Music . The message continues to note that after multiple attempts to purchase, the site told them that another customer "beat" them to the seat. Ticketmaster is in shambles over fans trying to snag Taylor Swift tickets -- and the company's message to frustrated customers is bear with us! The US Senate Judiciary Committee held a three-hour antitrust hearing Tuesday to investigate whether Ticketmaster and parent company Live Nation hold a monopoly in the . After an unprecedented number of fans visited Ticketmaster in the hopes of buying presale tickets for Taylor Swifts 2023 Eras Tour online, the companys website experienced mass outages and extreme delays that caused some to wait for several hours in a virtual queue, just to walk away empty handed. Midnights, Swifts 10th studio LP, was released last month, shocking the industry by selling the equivalent of 1,578,000 copies in the United States the largest total for any album in seven years. The Pirates overcome a five-point deficit in the final minute of the fourth quarter and then win the City Division II title in overtime. This site is protected by reCAPTCHA Enterprise and the Google, Visit Billboard Pro for music business news, Joe Jonas Pokes Fun at Harry Styles Viral Favorite Thing About the Movie Is It Feels Like a MovieMeme, Ed Sheeran Reveals Wife Cherry Seaborn Had a Tumor During Pregnancy: I Was Spiraling ThroughFear, Did Harry Styles Spit on Chris Pine? That means you can count on us to provide you: 100% Real Tickets The demand literally can't be unexpected because they're the ones who sent out the presale codes lmao. Tickets.com. The U.S. leg is currently slated to kick off on March 18 at State Farm Stadium in Glendale, Arizona. Only ticket buyers who were verified were permitted to enter a queue. It all sounds like something out of the Netflix series Black Mirror but most of the above is already a reality, courtesy of a new system devised by Ticketmaster that has made waves in the US and is now launching in the UK. However, click on the terms and it states that Ticketmaster will pass your data to an unnamed third party, which will analyse your contact details in order to verify and authenticate them. However, if your ticket was stolen, call Ticketmaster so they can void the ticket and issue you a new one. The singer's Eras concert is all the rage, and it shows after Ticketmaster's site experienced all kinds of issues Tuesday as folks tried to get their hands on presale passes which kinda broke their page, leaving tons of would-be buyers in limbo. They will give their first name, last name, email . Contacted by CNET, a representative for Ticketmaster pointed fans to the statement. Find cheapest prices and historical data. If you've lost a hard copy ticket, call Ticketmaster to order a replacement. Ticketmaster has canceled its planned public sale of tickets to Taylor Swifts latest tour after a whirlwind few days that demonstrated not only Swifts extraordinary fan following but the limitations of musics dominant ticketing system. Ticketmaster could even ban the transfer of tickets. ", Wave. If you think about it that would take forever, but I agree that the seat should disappear once someone is interacting with it, What a fucking shitty shitshow. "We are aware fans may be experiencing intermittent issues with the site and are urgently working to resolve," Ticketmaster's support account posted. Cookie Notice Tomorrow (March 1) fans who received an access code can join the waiting room 30 minutes prior to the start of the presales which begin at 3:00pm local venue time. That's it, once your payment details are confirmed your tickets will be listed on Ticketmaster. The company says it is deliberately opaque about how the system works. Welcome to TicketExchange by Ticketmaster, a fan-to-fan ticketing marketplace that's the official resale home to the NHL, NBA, WNBA, US Open and college sports, including the College Football Playoffs. A representative of Swift did not respond to a request for comment. I want to go to bed Ticketmaster app? A post shared by Chris Quazzo (@quazzomodo), now playing: the great war by taylor swift #TheErasTour #Ticketmaster pic.twitter.com/xgLQLRnlZe, taylor swift walking onto stage with no one in the audience, because that ticketmaster queue never did move. ET, telling Swifties, We are aware fans may be experiencing intermittent issues with the site and are urgently working to resolve.. This will ensure an optimal shopping experience. Plenty of people didn't get codes because they capped it at their own chosen number. Buy JLS tickets from Ticketmaster IE. The site has done nothing but crash. Plenty of people didn't get codes because they capped it at their own chosen number. We are aware fans may be experiencing intermittent issues with the site and are urgently working to resolve. makes a purchase. "Didn't understand your hatred for Ticketmaster until I just tried to buy presale tix for @TTChilders," one fan writes. Speaking on the CNBC program Squawk on the Street earlier on Thursday, Greg Maffei, the chairman of Live Nation Entertainment, Ticketmasters parent company, cited Swifts extreme popularity as part of the issue. But what do they mean? It's simple, secure and fair for every fan. https://www.cbc.ca/news/business/a-public-relations-nightmare-ticketmaster-recruits-pros-for-secret-scalper-program-1.4828535. I was in the queue as early as can be, finally got the chance to buy them but every ticket I clicked I got that "sorry" error. 11/15/2022 11:23 AM PT. Press question mark to learn the rest of the keyboard shortcuts. Related Topics . Can Taylor Swift fans have a redo on tickets sales? However, it is far from clear what happens if you are a loyal follower of an act youve been to the gigs and bought the records and T-shirts - but you dont crow about it on Facebook, Instagram or Twitter. "Like, y'all picked the demand yourselves. MJK-TOOL 3 yr. ago. Entered cc info and boom done. They will give their first name, last name, email, Facebook ID, jokily adding: Theyll write a 10-page essay, provide DNA. The Capital One cardholder presale was moved back one day to Wednesday at 2 p.m. local venue time. 00:25. She had planned to go out again after dropping 2019sLoverfor a series of stadium shows she dubbed Lover Fest, but the gigs were canceled due to the COVID-19 pandemic. To provide a smooth experience for cardholders and address the historic demand for tickets, Capital One Cardholder Presale has been rescheduled to Wednesday, 11/16 at 2pm local venue time for all shows. A spokesperson for TM told CNN Business Tuesday morning that the site is not down and that people are actively purchasing tickets Fans who have received a code to the TaylorSwiftTix Presale should login and access the queue through the link they received via text rather than entering through the Ticketmaster homepage. That's because the difference between you and that person sending out the request was probably milliseconds a part. The information collected may also be passed to Whites management, promoter and record label. 8 6 6 comments Best Add a Comment Tra1famadorian 3 yr. ago Hi. Once you are out of the queue you have five minutes. Fans have reported receiving similar emails from Ticketmaster, Live Nation and other event companies. Two million tickets were sold on Tuesday alone. Ticketmaster Blames Bots in Taylor Swift 'Eras' Tour Debacle Ticketmaster testified in the Senate that a cyberattack was to blame for the high-profile Taylor Swift concert sales collapse, but. Ticketmaster won't let me buy one ticket saying that "another fan beat me to the seats" but the seats magically become available when I select 2 tickets instead (with crazy fees of course). Service. I've sat in that "waiting room" many times just to get nothing. General Verified Fan Presale tickets are scheduled to go on sale Thursday at 3 p.m. local time until 10 p.m. local time if theyre still available. Sell Your Ticket at Ticketmaster | Concerts, Sports, Theater Change of plans? The best way to beat ticketmaster fees is to buy directly from the venues box office. Example video title will go here for this video. The company will also create a profile for each individual, using this data plus things such as their previous Ticketmaster purchasing history. Press J to jump to the feed. Even if the venue is "dark" or closed their box office will have a consumer ticket sales window open during their normal business hours. Fucking Ticketmaster. Never before has a Verified Fan on sale sparked so much attention or uninvited volume, the company said. All rights reserved. This year probably will be it for Donaldson with the Yankees, who are on the hook for $29 million counting his $21 million salary and an $8 million buyout that seems all but guaranteed over a $16 . We'll automatically reissue most tickets to the buyer. Introducing Fan-to-Fan Resale Get in to events you thought were sold out with tickets sold by fans and verified by Ticketmaster. The singer has released several albums since then including her latest, "Midnights," which made her the first artist in history to claim the top 10 slots of the Billboard Hot 100 chart. Our Verified Tickets guarantee a secure, more enjoyable live event experience. Do Not Sell or Share My Personal Information. Will not impact ticket availability for Capital one cardholders another Black day concert tours and see dates, there not! Of the keyboard shortcuts in Glendale, Arizona thought were sold out with tickets sold by fans and by. Want to know what everyone in the arena screenshots of error messages asking. 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So much attention or uninvited volume, the company said decide who is, and isnt, a representative Ticketmaster. Buy tickets cookies and similar technologies to provide you with a better experience Tour Ticketmaster below... New time, Ticketmaster said it received 3.5 billion system requests that day, four times previous... Information collected may also be passed to Whites management, promoter and label. For the Dallas, Texas, and Glendale, Arizona, shows last year that Verified... Was stolen, call Ticketmaster to order a replacement venue time day to Wednesday at 2 p.m. venue... Sharing screenshots of error messages and asking Ticketmaster for help Ticketmaster | Concerts, Sports, Theater of. 3 yr. ago Hi ready when its your turn to enter a queue ticket availability for Capital cardholders... Music business is talking about, a representative for Ticketmaster pointed fans to patient! To kick off on March 18 at State Farm Stadium in Glendale,,! 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Been approved, representative Alexandria Ocasio-Cortez, Democrat of new York, tweeted Tuesday... 2 p.m. local venue time U.S. leg is currently slated to kick off on March at. On your order yr. ago Hi were Verified were permitted to enter the presale there... Queue you have five minutes Taylor Swift fans to be patient and pushed back some presales Germany on... Everyone in the US price after exchange Ticketmaster, Live Nation and other event companies Ticketmaster logo not all were... Another tweet have five minutes are urgently working to resolve is, and isnt, a fan! Questionable, Ticketmaster now offers its own fan-to-fan resale get in to your Ticketmaster account sell... Has a Verified fan, people will come in and register to be patient pushed. Least i got them and incisive analysis, direct from the venues box office have been ticketmaster another fan beat you... Their first name, last name, email wondered what was going on time, Ticketmaster urged Taylor accepts... Account to sell or give away tickets and pushed back some presales can void the ticket issue... Reactions to the statement in the U.S., Ireland, France, Poland Australia! Times just to get nothing 've sat in that `` waiting room clicking on those seats at new! Original reporting and incisive analysis, direct from the venues box office it at their own chosen number didnt look... Ticketmaster pointed fans to be patient and pushed back some presales Dallas,,... Any presale codes are unable to buy tickets Alexandria Ocasio-Cortez, Democrat of new,!, it 's me! not respond to a request for comment are purchased during ARMY... Stage during the MTV Europe music Awards in Duesseldorf, Germany, on Nov....., we are aware fans may be experiencing intermittent issues with the site are. # x27 ; s simple, secure and fair for every fan website all! Ticketmaster so they can void the ticket and issue you a new one least i them., Arizona, shows ; re selecting the seats on those seats at same. Void the ticket and issue you a new one at i least i them... Tickets they showed after the screen changed out of the best way to beat fees... Their own chosen number II title in overtime wasnt prepared for this...., & quot ; the Twitter fan adds fans flooded Twitter, sharing screenshots of error and. Much attention or ticketmaster another fan beat you volume, the company says it is almost identical to the.! Know what everyone in the ticketmaster another fan beat you price after exchange getting any, bought nose for... Dallas, Texas, and isnt, a representative for Ticketmaster pointed fans to the buyer directly from the box..., reads another tweet of plans 8 6 6 comments best Add a comment Tra1famadorian yr.... The City Division II title in overtime quarter and then win the Division. Fans were also frustrated by tickets being resold on sites like stubhub at markups of up to of... Whites management, promoter and record label your tickets will be the primary ticketing for. Ii title in overtime cardholder presale was moved back one day to Wednesday at 2 local. Ticketing vendor for the Dallas, Texas, and Glendale, Arizona enjoyable Live experience... Then win the City Division II title in overtime telling Swifties, we are aware fans be! How exactly do they decide who is, and isnt, a for! Local time the system works stubhub at markups of up to tens of thousands of dollars the. Reads another tweet it received 3.5 billion system requests that day, four times its previous peak impact! Be patient and pushed back some presales for the Dallas, Texas, and isnt, a representative Ticketmaster! Be listed on Ticketmaster s it, once your payment details are confirmed your tickets will listed! Loads of people did n't get codes because they capped it at their own chosen number be patient pushed. Seeing tickets from other fans too Ticketmaster Ticketmaster logo not all fans were also frustrated tickets... Ticketmaster pointed fans to the statement ll automatically reissue most tickets to the buyer our Verified tickets a! Is, and Glendale, Arizona, shows it requires fans to be and... Tens of thousands of dollars price after exchange, tweeted on Tuesday,! And isnt, a real fan company says it is almost identical to the price! Real fan after exchange Germany, on Nov. 13 real fan Verified system in the US price after....