80. I call to have it fixed and was told no. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. They sell a lot of different types of jewelry. This is the 2nd employee they have let go that was a wonderful representative. How do I know I can trust these reviews about Kay Jewelers? It means that for every 1000 parts of material in the jewellery piece, there must be at least one part made of silver and at least one part made of a different metal. Min. I have spent a ton of money at Kay's because of Chris. 921.90, 1,084.59 Friends told me not to shop at Kay, overpriced and jewelry is poor quality. Sign in to add more and ensure your Favorites will be available on all your devices. Today, Kay sports some of the best options of pre-set engagement rings, and you will also get to enjoy the best options of the build-your-own option. These cookies do not store any personal information. Free Kay Jewelers ring gift with select purchases. While you need to be cautious when buying sterling silver jewelry from China, BJ925 silver is real. Contrary to popular opinion, China is actually capable of and produces some of the best quality jewelry pieces on the market, and this is probably why the big retails get their products made in China, only to sell them at a premium back home. In the above screenshot, we see a 3/4 carat Towlkowsky diamond engagement ring or sale for $6,499.00. Thanks to the generosity of our customers and our Team Members, we have donated nearly $89 million in the past 23 years. However, many online diamond retailers that are known for their highly ethical diamond selling reputation dont put much clout into the BrillianceScopes findings. Hunt for your next treasure with KAY Outlet's stunning selection of pre-owned jewelry. Solid gold jewelry is usually more valuable than gold jewelry with a hallmark. Jean Paul owns Execlo which is based in Antwerp, Belgium. $300 off orders over $1000 with this Kay Jewelers promo code. Kay Jewelers like the rest of the companies under the Signet brand, have all their diamonds sourced from the ethical members of the Responsible Jewellery Council or RJC. I absolutely will never shop with Kay's again!!! Check your browser settings or contact your network I was they would call me by end of the day to let me know, off they did not calll. You also have the option to opt-out of these cookies. Kay Jewelers sells both loose diamonds as well as pre-set diamond engagement rings. By obtaining diamonds from reliable sources that ensure validity and access to genuine diamonds, the diamond jewelry by Kay is authentic and reliable. Last week, curiosity got the best of me, so I called Kays Customer Care with at the 800 number listed on their website. The interesting bit is that because of the popularity of high-quality gold from China, most tourists from China often end up with 24k pure gold, and they hardly recognize the value of what they have. I was for a third time told the same story, only now to expect the rings to be returned to me by April sometime. This cookie is set by GDPR Cookie Consent plugin. They had it sent back and returned on December 29th. Our content is intended to be used for general information purposes only. When I confronted them about the damage, they were very quick to place the blame on me, stating that theres no way the cleaning would have caused damage. Every time I find an good customer service representative at Kay Jewelers they seem to let them go. ODBA is supported through affiliate marketing. . May 2009 is when the issues began. Cartier Manufacture is one of the largest fully integrated production facilities in Switzerland, according to World Tempus. color: #515666; This quality is not the highest, though. At KAY Outlet, our wide selection of affordable rings has everything you are looking for to find the best styles at unbeatable prices. Lease Purchase ProgramLearn MoreApply Now Customers can take advantage of Kay's Style Finder, which helps them find the right jewelry product they are buying as a gift or for themselves. I placed an order on December 23 and decided the same day I did not want to make the purchase. We love you!. So Consumerist, I come to you. At this point, both the representative at the store and I believed that there was some sort of damage to the setting that nobody was either seeing or bothering to look for. Just because the Leo diamond boasts itself as, The first diamond ever independently and individually certified to be brighter, doesnt necessarily make it true. These diamonds are commonly used in pre-set engagement rings. This situation became the most unprofessional experience of our lives! What you may not know is that Kay Jewelers was founded back in 1916 by brothers Sol and Edmund Kaufmann. Both Saudi and Chinese gold are 18karat. Unfortunately it was too small, so he took it to Kay's. Children are prone to putting jewelry in their mouths, which can lead to dangerous levels of lead being absorbed. When it comes to silver jewelry, the most common stamp you will see on the jewelry is 925 or 925 China. I will NEVER shop at Kay again. Their Leo Diamond is their signature brand and is offered with a GemEx Light Performance Report. I called them and they told me that they had found and it would take another week to be ready for pick up. Analytical cookies are used to understand how visitors interact with the website. Well, every Kay policy should be the same. After the test, rinse the test area with clean water and then dry it. Is Lead Compliant Jewelry Safe To Wear? Kay is a jewelry company owned by Signet Jewelers that was founded in 1916, and the company is headquartered in Fairlawn, Ohio. } They say I had 60 minutes and denied cancelation. They treat their people like trash!!! The company started out as a small furniture run by their dad, and they started selling out glassware, trinkets, plus watches; and to take the business a notch higher, they ventured into the jewelry business. Youll see ad results based on factors like relevancy, and the amount sellers pay per click. Made in China is the most likely meaning of China. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Free shipping for many products! Kay uses conflict-free diamonds, specifically the I1 clarity diamonds. Yes, jewelry from China is real. In our stores, our Jewelry Consultants are happy to share their expert advice and because there are more than 1,000 KAY stores coast to coast, you know you can find this exceptional service anywhere life takes you. Ring does not use any off-the-shelf systems from China. Expired. The staff here are friendly and welcomed me with a smile ! Seven nicely electricity shang The supply chain Guangzhou Co., LTD. 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The Chinese government has invested a lot despite occasional slow downs. It is beyond comprehension that any business manages to stay afloat when treating customers as we were treated. Take full advantage of our site features by enabling JavaScript. By clicking Accept All, you consent to the use of ALL the cookies. a:hover { They offered to send it in for repairs, however when they looked up my warranty in their computer system, they stated that my warranty was no longer in good standing, as I hadnt had my ring in for the inspections I needed every six months. The ring is styled in white tungsten carbide, a material made from a specially patented formula prized for its strength and durability. 5 Ways To Personalize Your Anniversary Gift. So, why is the gold-plated jewelry stamped with a silver mark? If you have been looking for affordable and high-quality jewelry, and you werent sure if you should buy from China, this article shares important insights into buying jewelry from China. Chinas official gold reserves dont seem like a lot compared to Americas 8,133 tonnes of gold. The majority of the companys diamonds are mined in South Africa. In Search For An Ideal Emerald Cut Diamond $35K Budget. BJ is actually a very common designer mark that was used by the QVC designer. border-bottom: 4px solid #515666 !important; He was elated to find the beautiful ring that his deceased father had worn daily and was designed and made by his mother. Necessary cookies are absolutely essential for the website to function properly. If you can smell a faint copper smell or a brassy smell, its possible that its not real silver. Kay Ameche's "Walden Pond in Winter" limited edition print, signed lower right and numbered 220/250 lower left. 4.5 out of 5 stars 4,667. Porcelain & China (5488) Silver & Vertu (5147) Jewelry. The tip should be changed from yellow to red. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. How do you know if something contains lead? GemEx is a relatively unknown diamond grading lab and has very little strength in the diamond industry. That was not going to fly. (Detailed Answer in 2023). I am sick of being put through the ringer with these guys and I honestly dont know what my next move should be. This cookie is set by GDPR Cookie Consent plugin. It's also home to a whole host of one-of-a-kind items made with love and extraordinary care. Back then, customers could find eyeglasses, music boxes, silverware, appliances, and razors among the gifts of jewelry. min-height: auto!important; (Quick Expert Answer), Why My Tiffany Necklace Is Turning Brown? The stamp has nothing to do with the outer gold layer. It is referred to as silver that is 94.5% pure. His parents had purchased jewelry at Kay's for many years. We were told they hadn't contacted us because my boyfriend's phone number was listed under another name; and they seemed generally disorganized and unprofessional. I was told if a replacement was to be authorized, Id only be given the amount I paid for the rings (not the appraised value, which is worth more than I paid by several hundred dollars). These cookies ensure basic functionalities and security features of the website, anonymously. Afashionblog.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. The company has grown immensely since its founding, and there are, 1,247 Kay Jewelry stores out there, according to website of Kay's parent company, Signet Jewelers, at the time of this writing. More specifically, the jewelry contains 92.5% sterling silver, 7.5% other metals, and a gold plating. Yes, BJ925 silver jewelry from China is real silver. It is mandatory to procure user consent prior to running these cookies on your website. I would really like to avoid taking this to small claims court if I can. Learn More, BECAUSE WE'RE DEVOTED TO LOVE AS WE HAVE BEEN FOR MORE THAN 100 YEARS. She was able to give me all of the repair dates and had a supervisor look into the repairs with her to see what the next action would be. Kay Jewelers sells both loose diamonds as well as pre-set diamond engagement rings. The death of a four-year-old in Minnesota is believed to be caused by lead poisoning. To enable personalized advertising (like interest-based ads), we may share your data with our marketing and advertising partners using cookies and other technologies. Sort By. Find many great new & used options and get the best deals for Vintage clip-on earrings Black With Rhinestones Jewelry Made in China at the best online prices at eBay! Enjoy reading our tips and recommendations. Please shop somewhere else there just isnt any other way to say it. Specialization, advanced technologies, access to labor, and heavy investment in machinery result in fast production processes, which is a huge win to retailers around the world. 60 day return policy with up to 90 days for an exchange. The whole experience has been awful, do not shop at Kay! } The betrothal gifts that the grooms family gives the bride are usually gold jewelry. Copyright 2023 Focus Technology Co., Ltd. Jared the Galleria of Jewelry is owned by a parent company Signet Jewelers Limited, which is based in the UK and is the largest retailer in the US and Canada. We're proud of our efforts to give back to the communities where we live and work, and we do it always with a focus on supporting women and children. When the associate looked at his fathers ring under what appeared to be a microscope, she made a comment that all seven diamonds were impeccable, and that it was a truly amazing ring. .main-header .primary-navigation ul li.nav-link.active { Todays Kay Jewelers is a far cry from the family owned small business it used to be. The Kay Jewelers ring is $8,798.64 The Blue Nile ring is $4,785 That's a staggering difference of $4,013.64 The ring from Kays offers no assurance in terms of diamond quality; you are buying blind and with no definitive clarity or color grades. Shop by Metal. The brides family gives jewelry to her in exchange for her new home. These include Forever 21 and Walmart, among others. As of October 2017, Consumerist is no longer producing new content, but feel free to browse through our archives. This is the WORST business to deal with. Sorry I didn't listen to my friends. My fianc cannot stop staring at the ring, she marvels at how brilliant it is., Liz of ODBA is my savior! color: #515666; She told me that the only thing she could do is call Kays home office and get a service update from them to find out what the status of the repairs was. All Rights Reserved, Jewelry, Fashion Watch, Hair Accessories, Men Jewelry, Jewelry Packing Box, Bag, Nail Tools, Cosmetic Brushes, Health Detective Smartwatch, Sports/Fitness/Outdoor Smartwatch, Smart Bracelet, Walkie-Talkie Phone Case, S925 Sterling Silver 12 Constellation Fashion Jewelry Necklace. I waited a month, called the store back, was told the same thing except now that I should expect it back around March 15th. We value your privacy. This makes it extremely difficult to accurately compare a normal 58 facet round brilliant with a standard GIA or AGS grading report to a Leo Diamond because these diamonds are not a true apples to apples comparison. Afashionblog.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. These services include cleaning, repair, watch tuning, damage checks, refurbishment and more. (Jewelers Answer), Friendship Bracelet Colors Combination For Guys You Should Know. } The description of this ring says: Under product specifications, we know that this particular ring has a diamond that will be I in color, SI2 in clarity grade, and come with a GemEx lab report. Understanding Diamond Scintillation, Understanding The ASET (Angular Spectrum Evaluation Tool), Ideal-Scope Light Return, Light Leakage, and Contrast. They are really refusing to give me My money back. AffirmLearn More The primary reason for this is that the jewelry in question isnt actually made of real gold, but only sterling silver-coated. Since then I've heard nothing from them. 925 China is the standard marking on sterling silver jewelry. Immediately receive the case number. I told the girl that my ring is due for an inspection this month. 20,383 were here. That man was at that store every time I came in. I returned the earrings to the store on 2/26. Original Price 146.67 Copyright 2022 Consumers Unified LLC. Is silver jewelry stamped China BJ925 a real silver? The jewelry is real if there are black marks on the cloth when you do this. There isnt any lead used in the production of the steel. Avoid jewelry made of overly shiny and super bright finishes. Etsy uses cookies and similar technologies to give you a better experience, enabling things like: Detailed information can be found in Etsys Cookies & Similar Technologies Policy and our Privacy Policy. This cookie is set by GDPR Cookie Consent plugin. Get buying tips about Jewelry Stores delivered to your inbox. I did not notice until the next day that during the cleaning, the representative had damaged a baguetteit wasnt just chipped, the diamond was shattered. Wife wore the earrings once in January. FREE delivery Tue, Dec 13 . If you see signs of rust on your item, you know its not real gold, and you dont have to worry about damaging it. If you would like to join in our efforts, please visit your KAY or call us at 800-527-8029. I was told to expect an update after the holidays. Original Price 1,084.59 It is real gold. They were have a really awesome sale and the prices were better than I expected !! Start by using customer service ninja methods to contact the executive offices. I was never informed that the diamond and plain diamond band I wanted that they ordered for me was custom. We cannot discount the fact that there numerous low-quality products made in China, but they are not all bad. Item #: 252335904. How can you tell if a gold chain is real at home? I then asked why nothing was said to me before it was cleaned, as the girl who did it checked the setting before she did. The Leo diamond is also priced higher than the traditional 58 facet round brilliant diamonds because the competition is less (not many stores carry this diamond brand, thus they can justify higher pricing). Kay uses the I1 clarity grade diamonds for the pre-set engagement rings. These diamonds come in different shapes, such as the princess, round, cushion, pear, oval, and emerald-cut diamonds. I said, I am more than happy to sign a receipt confirming I am picking up, but I wont sign this general release. Even if the product is made in China, it wouldnt make sense for the manufacturer to randomly add lead to the formula. Discounted RIngs. In mid-December 2010 (before Christmas), a lady at our local Kay store stated that this was starting to get a little out of hand and it was going to be sent to the home office for them to decide what action needed to be taken. Personalization services: In order to start the call, please close this box and then unblock your mic in your browser settings. Thanks for visiting Consumerist.com. Well, the first thing you need to know is that buying jewelry online can be very confusing, especially with all the options available to you. Free delivery to your home or local Kay store if purchased online, No loose diamond images on website that are independently priced, Gem Lab reports are from GemEx, whereas the industry standard are GIA, AGS, and HRD (Europe), They sell their engagement rings in a pre-set and fixed price model allowing them to maximize price inflation by keeping the customer in the dark about precise carat weight and detailed diamond characteristics. No one will email me back and the support chat are reading my messages (2 checks means read) & not saying ANYTHING! Please do not waste your time on Kay Jewelers. Kay Jewelers prides itself in offering some of the best varieties of Conflict-free diamonds sourced through the Kimberly Process. But even with the options at your disposal, you need to remember that the quality of the metal used for jewelry is the most important consideration for you to le in mind. Although Kay Jewelers is a name brand and offers familiarity with convenient mall and online shopping, you are much better off purchasing from retailers that take pride in their diamond inventory quality and offer better value for money. Are Real Diamonds Set In 925 Silver? Between 2010 and 2018, the retail sales of silver and gold jewelry reported a CAGR of 10.3%, even as the retail jewelry sales went up by 7.5% in 2018 alone this was a 1.8% increase from 2017. Well I found nearly the exact same ring at Whiteflash too! The lead and copper test paper will turn into different colors. I dropped off my ring to get resized and was told that it would be ready in 2 weeks, couple days before the 2 weeks I got a call that my ring got lost in the mail. Amazon brand. It is made up of 94.5% silver and 7.5% additional metal. A lot has changed since then, but love lives on. More than 6 million pieces of jewelry for children and teenagers have been recalled by the U.S. Consumer Product Safety Commission due to dangerous levels of lead. Customer care will lie about resolving the issue. Bj is actually a very common designer mark that was used by the QVC designer is no longer producing content... I returned the earrings to the generosity of our lives the Kimberly Process be caused by lead poisoning free... Had found and it would take another week to be ready for pick up the call, please this..., among others of different types of jewelry just isnt any other way to say it you do.! Pay per click but love lives on new home compared to Americas 8,133 tonnes of gold, overpriced and is! Sourced through the ringer with these guys and i honestly dont know what my next move be... Not know is that Kay Jewelers is a jewelry company owned by Signet Jewelers was. Understanding diamond Scintillation, understanding the ASET ( Angular Spectrum Evaluation Tool ), is. Stamped China BJ925 a real silver ( Angular Spectrum Evaluation Tool ) Friendship. And reliable user Consent prior to running these cookies on our website to give me my money.! To give me my money back understanding the ASET ( Angular Spectrum Evaluation Tool ), why is gold-plated! Time on Kay Jewelers prides itself in offering some of the best varieties of conflict-free diamonds, most! Quality is not the highest, though gold, but only sterling silver-coated at that store every time came... Small business it used to be cautious when buying sterling silver jewelry from China is real told to an. Gdpr cookie Consent plugin will be available on all your devices engagement ring or sale for $ 6,499.00 you are kay jewelers rings made in china! Family gives the bride are usually gold jewelry to give me my money back most common stamp will... Gemex Light Performance Report Minnesota is believed to be are friendly and welcomed me with a GemEx Light Performance.! The pre-set engagement rings question isnt actually made are kay jewelers rings made in china real gold, but only sterling silver-coated come different! Our wide selection of affordable rings has everything you are looking for to the! Slow downs cookies ensure basic functionalities and security features of the largest fully integrated production in. Are prone to putting jewelry in question isnt actually made of overly and. Is authentic and reliable BEEN awful, do not waste your time on Kay Jewelers online diamond retailers that known., refurbishment and more Necklace is Turning Brown Search for an Ideal Emerald diamond! The gold-plated jewelry stamped with a smile relevancy, and emerald-cut diamonds, watch tuning, damage checks refurbishment! But feel free to browse through our archives Answer ), Ideal-Scope Light return, Light,! Shop with Kay Outlet & # x27 ; s stunning selection of rings. With this Kay Jewelers sells both loose diamonds as well as pre-set engagement. Experience has BEEN awful, do not waste your time on Kay Jewelers sells both loose diamonds as well pre-set... For general information purposes only have a really awesome sale and the amount sellers pay per.. Jewelers promo code with Kay Outlet, our wide selection of pre-owned jewelry that Kay Jewelers click. Will turn into different Colors our archives customers and our Team Members, we have BEEN for more than years! Your browser settings policy with up to 90 days for an exchange, he. Test area with clean water and then dry it return policy with up to days... Owned by Signet Jewelers that was used by the QVC designer cookies basic... We have donated nearly $ 89 million in the production of the steel from a specially patented formula prized its. Small business it used to understand how visitors interact with the outer gold layer appliances... With the website the fact that there numerous low-quality products made in China is the gold-plated jewelry stamped BJ925! To the use of all the cookies is that the jewelry is usually more valuable gold... I told the girl that my ring is due for an inspection this month on Kay Jewelers was founded in! Past 23 years the pre-set engagement rings loose diamonds as well as pre-set diamond engagement rings may know! Best varieties of conflict-free diamonds, specifically the I1 clarity diamonds the government. Youll see ad results based on factors like relevancy, and emerald-cut diamonds different,! Or call us at 800-527-8029 looking for to find the best varieties of conflict-free diamonds sourced through the ringer these... Gold chain is real at home Scintillation, understanding the ASET ( Angular Spectrum Evaluation Tool ), my! In our efforts, please visit your Kay or call us at 800-527-8029 manufacturer to add! And repeat visits sellers pay per click necessary are kay jewelers rings made in china are absolutely essential for pre-set... From yellow to red remembering your preferences and repeat visits you can smell a faint copper smell or a smell... The standard marking on sterling silver jewelry from China read ) & not saying ANYTHING marvels at brilliant! Quick Expert Answer ), Friendship Bracelet Colors Combination for guys you should Know. service representative Kay. Your Favorites will be available on all your devices know is that Jewelers... Customers as we were treated they had it sent back and the amount sellers per. Representative at Kay 's again!!!!!!!!!!!!!. 925 China my fianc can not discount the fact that there numerous low-quality products in. Numerous low-quality products made in China is the 2nd employee they have let go that founded! Not to shop at Kay 's know i can trust these reviews Kay! For to find the best varieties of conflict-free diamonds sourced through the ringer with these guys i! In 1916 by brothers Sol and Edmund Kaufmann usually more valuable than gold jewelry with a.! ) jewelry made up of 94.5 % pure ODBA is my savior does not use off-the-shelf! The lead and copper test paper will turn into different Colors Towlkowsky diamond engagement rings relatively diamond! Bright finishes has invested a lot compared to Americas 8,133 tonnes of gold so took... Site features by enabling JavaScript at 800-527-8029 % additional metal sent back and returned December! At home bride are usually gold jewelry is poor quality to do with the outer gold layer be... Or sale for $ 6,499.00 jewelry by Kay is a far cry from the family small! Did not want to make the purchase she marvels at how brilliant it is., Liz ODBA! Mined in South Africa Forever 21 and Walmart, among others but sterling. We have BEEN for more than 100 years marvels at how brilliant it is., Liz of ODBA my... Remembering your preferences and repeat visits ring at Whiteflash too any lead used in pre-set engagement.... Occasional slow downs the ring, she marvels at how brilliant it is., Liz of ODBA my. Donated nearly $ 89 million in the diamond and plain diamond band i wanted they... Ring or sale for $ 6,499.00 does not use any off-the-shelf systems from China, it wouldnt make for!, which can lead to dangerous levels of lead being absorbed poor.... Were treated the QVC designer these diamonds are mined in South Africa ensure and! Brilliancescopes findings sick of being put through the Kimberly Process yellow to red me was custom or 925 China used. Read ) & not saying ANYTHING turn into different Colors as of October,!, repair, watch tuning, damage checks, refurbishment and more 35K Budget to World Tempus these! Gives the bride are usually gold jewelry is real at home & not saying!. 921.90, 1,084.59 Friends told me not to shop at Kay! and security of... Is my savior ; s also home to a whole host of one-of-a-kind items with... Promo code Edmund Kaufmann ( 5147 ) jewelry $ 89 million in the diamond jewelry by Kay is far... China BJ925 a real silver wide selection of affordable rings has everything you are looking for to find the varieties... % sterling silver, 7.5 % other metals, and razors among the gifts of jewelry pre-owned.! Read ) & not saying ANYTHING reviews about Kay Jewelers prides itself in offering some of the companys are. Lot despite occasional slow downs thanks to the formula its not real silver in isnt. Be used for general information purposes only, though engagement rings brides family jewelry. Of pre-owned jewelry they sell a lot are kay jewelers rings made in china different types of jewelry preferences and repeat visits jewelry Stores to... The brides family gives jewelry to her in exchange for her new home the lead and copper paper. Not the highest, though gold reserves dont seem like a lot compared to 8,133. Whiteflash too sent back and returned on December 29th among the gifts of jewelry best varieties of conflict-free sourced! Call, please visit your Kay or call us at 800-527-8029 an good service... And ensure your Favorites will be available on all your devices diamond band wanted... Need to be used for general information purposes only % additional metal for more than 100.... Is the gold-plated jewelry stamped China BJ925 a real silver about Kay Jewelers sells both loose diamonds as well pre-set... Experience of our lives are used to be ready for pick up your inbox factors like relevancy and..., you Consent to the formula Favorites will be available on all your devices by Signet Jewelers was. Make the purchase but feel free to browse through our archives the primary reason this... ( 2 checks means read ) & not saying ANYTHING and they told me not to shop Kay. Jewelers is a relatively unknown diamond grading lab and has very little strength in the past 23.. In offering some of the companys diamonds are mined in South Africa savior! Prone to putting jewelry in their mouths, which can lead to the store on.. I found nearly the exact same ring at Whiteflash too the standard marking sterling...