We had to deal with cords (and extension cords) all over our living room until they can now order the batteries and have them delivered (took another two weeks!) 561. I really thought it would adjust in a few day but it hasn't. And then the delivery charge, of course, which brought the total up to nearly $1600. The second couch, same brand, make etc, started having pieces of wood poke through the fabric. He disappeared and was no help when we wanted to buy an item. I forgot to mention that the desk was damaged as they were about to bring it into the house. Short story: delivery was weeks late, a leg was damaged (slightly, not worth complaining about) and seams started opening within a couple of years which they WILL NOT COVER. Haverty raised the price the same amount as the sales discount and tried to bamboozle us to believe it was a sale. We were looking for a white couch with the removable slip cover. Shop Custom Loveseats as a complement to your sofa, or as a standalone piece for a smaller space. They don't get rid of the damaged goods, they recycle them and hope the next customer doesn't notice!?? Purchased a $2000+ sofa that was delivered 11/14/16. We have purchased furniture from Gavigans prior but this time they didnt have the bed we wanted.. Decided to go with Havertys. I am very disappointed in this, especially after the amount of money we dropped. Do NOT buy from Havertys. I liked their huge show room and variety of styles and prices. Dispatcher lied to me that the driver was done for the day. Awful, really? (Will F. was our salesperson). A "Oh Sorry" was about the extent of what we got. They may have the parts in within a few more weeks. Want to know which is the closest to your home?Take a look at the handy store locator for more information. They went the extra mile to make sure my sofas were in great condition. Refined yet modern materials and finishes reflect luxurious style that makes any space shine. The living room furniture selection was excellent and I love the pieces I purchased. Both brands offer everything from traditional to contemporary designs, so finding items that suit your chic tastes can be a breeze. The prices were not outrageous, actually the same as even the cheaper name brands. Ed greeted us at the door and never harrassed us. I ordered a dining table pad and a cocktail table along with almost $10,000 worth of other stuff. It's been 18 days and despite the many emails assuring the refund was being processed, to date it has not. We were very impressed with the sales clerk. Lost 4 days waiting and all I have is new broken furniture and the same line "this has never happened before" Now all they are going to do is refund our money and pick up this furniture. Terms and Conditions | Privacy Policy | Web Accessibility Statement, Our talented associates can help you create your perfect home, At Havertys, we offer a variety of styles at an excellent value. It was ok. Havertys Furniture Cos. 3D Room Planner Loft, Havertys Furniture Cos. If it wasn't for the fact that I had already purchased over $7,000 from Haverty's in the past two years, I would have walked out. This is the NORM rather than the exception. The pros: Customers appreciate the look of the bedroom furniture Havertys has to offer. Nothing happened. We still had to pay an additional $100. 9. The price was reasonable. The furniture we ordered was absolutely fabulous! Havertys. We'll go through the top picks and talk about the ins and outs of Havertys's catalog. When we back up to the loading dock we had to ask for help to get the loveseat from the dock to the ground and into our truck, very poor customer service. On second delivery another one was damaged even though they were supposed to inspect it at warehouse. I bought a couch, bedroom set, mattress and box springs, dining room table, living room chairs, entertainment center and end tables. After searching further I was not able to find another loveseat like this so my husband and I decided to go pick it up. We bought the furniture at the end of the Apr and the sale person makes it sounds like we will have extra refund during the memorial day sale GUESS WHAT?? They have a great selection and sales people but their delivery is a joke. Some shoppers mentioned issues with delivery, while other shoppers brought up issues with squeaky chairs and deteriorating comfort in the seat cushion. Very similar experience to walking on a car lot and being swarmed by salespeople, and let's be honest, no one likes feeling stalked while they walk around. Living Room Dining Room Bedroom Patio INDOOR RUGS HOME DECOR Haverty's sells affordable quality furniture. Our delivery was excellent! 20 avis, informations de contact et horaires d'ouverture de Havertys 21085 Dulles Town Circle, Sterling, VA. Consulter les adresses proches sur une carte. I have to say from what I saw it seemed very intentional that they were moving so slow. I was also impressed of how reasonably priced their options are, and with the furniture protection plan they offer. Our Audrey sofa is beautiful without being bold, a true nod to neutral hues and easy-to-style silhouettes with soft, beige fabric and recessed legs. I completely understand it's important to be available of the customer has questions, but there has to be a line drawn in the sand somewhere Haverty's was our very last stop and we were tired at this point. We purchased a sectional and they probably would have delivered next day, had their trucks not all been allocated. For shoppers with a design theme in mind, most of Havertys sofas can be customized in a color and finish option of your choice for an additional cost. . Beautiful end tables. Featuring track arms and hidden legs, this sofa offers an updated silhouette and built-in comfort with high-density seat cushions and soft fabric for luxurious relaxing. We have shopped here for close to 10 years and Mike Hill has always been our salesman. Two months later the feet on the couch started falling off. I took the day off of work. As with every furniture store, I was greeted by a sales person as soon as I walked in. I get that you work on commission but when you do that, it's so obvious you are there to help you and not me, it is a major turn off. Furniture pieces are beautiful and we would love to do business with them again. These range in price from $400 to $3,400+, and typically come in more softened tones with some color customization options available for an additional price on certain models. When we went around back to the loading dock the delivery drivers were loading the truck. RIPPED OFF!!!!!!!!!!! I purchased a sectional sofa from Haverty's and it was poor quality. I was told the reason he hadn't called me was because they didn't know where the chairs were. Today, the company is a top furniture retailer in the southern and central U.S. with more than 120 stores in 16 states. 64. And when I decided my accent tables were not working for me, returning them was not an issue. I had noticed one divot on the replacement top and it was small. I don't have words to explain my frustration Not a good experience with their sales department. We had a great experience at Haverty's. I was livid and refused delivery. Haverty's won't adjust anymore for the divots or water mark, saying it was due to outside circumstances. Havertys is a middle to high-end chain of furniture stores found across the southern and central US. Refresh your space with the streamlined styling of our Shiloh sofa. It was welcoming and helpful, but not pushy. Had to cancel order. The divots were there the whole time. I have purchased better quality furniture at Arhaus and BiF furniture stores in Fairfax, VA. I ended up buying two nightstands (in cash) and he never shook my hand upon leaving, said thank you for purchasing; only mentioned if I was interested in buying the rest of the stuff to come back to him. I made a small mark on the bottom of the chair to signify that we once were given this bad chair and to make sure we don't get the same back. fabrics & leathers / fabrics FABRICS Hide Filters Custom Made Categories Color Type Pattern Grade Price View on Sofa 1 2 3 4 5 View More 391 Items new Burton Fabric $19.00 Now $15.20 view swatch Burton Linen (Q6539): casual woven solid view swatch Burton Smoke (Q6553): casual woven solid view swatch Burton Navy (Q6588): casual woven solid new Investor Relations. The showroom is set up well with plenty of room to walk between displays and prices are easy to find. Yay! Their sofas start at around $700 and go up to $4,500+, while Havertys sectionals range from just over $1,000 to $11,000+. We had purchased our kitchen table here several months ago and delivery was on time and the transaction was easy. Good luck. QR code, vCard. Sorry. Well take your design, build it to your custom specifications, and deliver it to your home, or your nearest Havertys location for convenient in-store pickup. They will give you a date.. and when that date passes and you call, they will give you another date at least a month more out and then again. The prices were vary reasonable as well! Coordinates Visual team to display merchandise on the showroom floor,. She did her best to multitask, but I was a bit turned off by it. Unless you purchase a stock item (of which there are very few) be prepared to wait months for your order. She really helped me find what I was looking for. Telephone: +1 703-444-0944 . Great customer service. FORTUNATELY, our warranty covers pretty much everything you can imagine and our sales rep has gone over and beyond to make sure we were taken care of to get things replaced without extra cost. No such lucks months waiting, very little communication about the process. I called the store and was again assured the pending transaction had been canceled and would just drop off the statement. Sumptuous plushness with a super soft sensibility delivers never-want-to--leave comfort. I have friends that finally cancelled their orders after waiting months and still not having their orders. the stores listed above) for better quality and more importantly, resolution of problems in a timely manner. It started to become misshapen within a few weeks. Dreaming of a blush velvet, a cognac leather or a family-friendly microfiber? My wife and I just purchased a new home looking for new bed room furniture. I've never been so frustrated with a company in my life. You get to keep the furniture for 3 days before your final decision. The most scary thing? The pros: Both name-brand and some budget-friendly mattresses offered. Pretty pricey, but there were some affordable on-sale items. Floor models? Boasting soft, neutral fabric and recessed legs, it's expertly crafted to make movie nights at home more enticing and expertly styled to make any living room feel like the lap of luxury. Where Slumber Search discusses medical ailments, we strive to ensure the information on this site is accurate, current and useful, however, we do not warrant the accuracy or completeness of any information related to medicine. He agreed it was not normal and the decision made by Havertys was to replace the cushions fabric which I had to wait about 3 months to have them because they are custom made. Second set, same issue. Don't go. Complete lack of repsect for the customers time and their money. Couch cushions were replaced, we got our table completely replaced, and the Guardian team has come out to fix pet stains and scratches. We will definitely return to Haverty's for future purchases. Refused delivery. They lose a star for the pricey delivery fees and the fact that non-stock orders can take anywhere from 8-12 weeks, which seems excessive. Our full-service delivery service goes the extra mile for you and your new furniture. We will shop elsewhere where they offer a reasonable delivery policy. Sectional wedge was twisted and bent, sticking out 5 inches from piece next to it. - 300 lbs. which is better havertys vs ashley furniture. Equally gorgeous and strong, our highest quality kiln-dried wood construction guards against warping and unwelcome moisture to ensure ever-lasting allure. I'm looking for a piece that will add a little more drama to my domicile. Our Leather sofa faded horribly and the seams are separating but Guardsman won't cover anything despite under their "gold" plan.The sofa is under three years old and the manufacturer has stopped producing them (most likely due to fabric issues). They offer no customer assistance and will continuously lie to you. I was willing to pay for comfort . I've used it only once but it worked flawlessly. Our full-service delivery service goes the extra mile for you and your new furniture. I went to all the local stores more than once. We refused it and had them take the other one back. Havertys offers a few shipping options to customers who are located in areas that they service including free in-store pickup, FedEx, and a Top Drawer Delivery service that starts around $100 per order.When it comes to customer experiences and sentiment, shoppers report mixed feedback around the delivery and its asssociated fee as well as varied customer service experiences. Guess they thought we were blind. If you use one of these and buy something, Slumber Search may make a small amount of money. I didnt get a photo but the color was wayyyyy off. However, the pros far outweigh those cons; it looks like Haverty's will be taking over as my furniture store of choice. It was great to know if I wasn't happy with what I purchased that I could return no questions asked. I spent a lot of time, and I mean A LOT of time shopping for furniture. Havertys furniture is a good investment for your home. No matter which room, our helpful design resources can help you create the look and style you want. "Who was helping you?" DO NOT BUY FROM THIS RETAILER. Now it will be 5 days and nothing offered for this HORRIFIC EXPERIENCE! We were given a receipt for the refund and told that it would take 5 to 7 days. I don't even know how to start. Elegant design and exquisite craftmanship are in beautiful balance, elevating any room with sophistication and timeless appeal. First attempt was missing console that they didn't even have on their order. And hard to see but theres some claw marks along the outside of the vertical rail. If only someone from Havertys would respond! Their furniture is beautiful but the quality, in my experience, isn't worth the headache at all. Delivery often takes 2 months or more and after it arrived it was damaged. After that week passed with no sofa, I was informed that the sofa had made it through customs, but that it was the wrong color and that it would be another two weeks until the couch we'd ordered came in. I negotiated a small discount. I ordered furniture and place the deposit and waited. Haverty's is NOT what it used to be. Havertys' average sale ticket, by comparison is about $2,200. It was reported the same day or next day and they offered a $100 credit for it - we were willing to live with it and accepted the credit. He explained in detail the sales available and understood our home buying circumstances. Havertys offers a convenient "Top Drawer" furniture delivery service for customers who buy large furniture items. Youll be throwing it away if you go here. The end tables were metal weave. But if that's what it costs to get a nice sofa, so be it. We did get it back. Yes, the sales people do greet you as you walk in, as most furniture stores do, but when we left to check out a few more before purchasing, there was no hard sell to dissuade us from leaving. Bad choice. With just under 90 different styles of beds to choose from, in addition to storage bed options and some color customization options, shoppers can enjoy looking through traditional and classic designs ranging in price from around $300 to $2,500+. Haverty's says that is the way it is supposed to be and they will do nothing; she said "the model in the store sits better because many people sit in it". New piece comes and again, they are clueless and overly aggressive trying to put the new section in place. Covered in a durable, easy clean fabric in a variety of colored paisley, geometric or floral patterns. )has a very snotty attitude, not knowledgable, and lacks integrity. No hassle shopping. After leaving a message, I have still not been contacted by the manager, and haven't received my furniture. So, when the my sofa, bed and mattresses price went down on an even better sale price than when I bought them, she did a price adjustment credit for me. But. I found our new living room to be of great quality and salesman was nice and professional. I had a problem with something that wasn't new anymore and called themthey pretty much told me it's too old, they have nothing they can do, too bad. The cons: Some issues around the delivery process. I won't step foot in Haverty's again and would suggest that if you do watch what they deliver and check the items closely for damages. I went to Macy's instead. The unique look of blue dashes on deep red fabric shows off my taste for sophisticated, eye-catching styles. Must pay attention to those fine prints or it'll get you like it did me. Plus, I had to keep repeating myself because he wasn't listening to me and tried to add furniture onto my sale that I was only "considering". I purchased a Bedroom Combo from Havertys . However I got more than I Bargained for I would definitely recommend this company and Victor ! This site's sole purpose is to help you make the decision faster and with more peace of mind. My wife and I were so pleased with Havertys of Rockville service that she called my mom. 35 reviews of Havertys Furniture "Havertys sells some beautiful house stuff. Havertys is your custom furniture maker. Havertys Clearance Center 10 reviews Claimed $$ Furniture Stores, Mattresses Closed 10:00 AM - 6:00 PM See hours Add photo or video Write a review Add photo Location & Hours Suggest an edit 4075 N US Hwy 1 Cocoa, FL 32927 Get directions You Might Also Consider Sponsored Macy's 12 7.1 miles away from Havertys Clearance Center Was promised by sales people that if it couldn't be fixed, they would give me a standard box spring and take back the power foundation. They first tried to deliver an expensive NEW coffee table and end tables. Huge show room and variety of styles and prices i really thought it take. Patio INDOOR RUGS home DECOR Haverty 's sells affordable quality furniture and variety of styles and prices are easy havertys fabric choices... Especially after the amount of money the bed we wanted to buy item! Been our salesman and lacks integrity their huge show room and variety of colored,... 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