I wondered why the Velcro on the cushions was not matching up and then discovered that the sections are 14" W X 14" W X 14" W X 12" W! The sleeper mattress has been uncomfortable from day 1. We live 75 miles from Drury's and since I had plans to travel that way 2 weeks later I planned to talk with the salesperson then. The mobile housewives here lead To Smith Brothers. Smith Brothers of Berne Furniture Review - I have many reviews about Smith Brothers of Berne Furniture, check it out: By Linda C., 3/5/2014 3:19 PM Last summer we bought a leather sofa, love seat, chair and ottoman from Smith Brothers through mobile housewives in Urbandale, Iowa. I spent a lot of money for what I thought was a quality sofa. The Leather Manual Reclining Chair by Smith Brothers may be available at Willis Furniture & Mattress in the Virginia Beach area. Smith Brothers is famous for its dedication to innovation. This recliner by Smith Brothers features a scrolled pullover tight back with panel arms, a straight cushion, and tapered legs. 10:00 – 5:00 Sun. Stay far away from their merchandise as you will pay way too much for an overpriced product they will not back. 18 reviews of Smith Bros of Berne "Happy to do business with a company making high grade furniture right here in America, but the Smith Brothers website states "We deliver in WEEKS, NOT MONTHS"... After purchasing a $4,000.00 sofa, we learn that it will be months before we receive the furniture; 8-12 to be exact. Of course, this recliner is custom made for you from thousands of fabrics or hundreds leather choices by skilled craftsmen. He states, "Smith Brothers does not have problems." I have seen every brand and dealer known to man. Well worth the money! The sections on the back of my love seat are not even the same size. We made our final choice based on style.As far as the company goes or their service mentality is concerned, we bought from a local store with great customer service and haven't had or expect a need to deal directly with Smith Bros. With some things it just doesn't make sense to me to buy from a commodity seller. 1-800-336-9136. They suggest we fluff weekly. I have to stuff a pillow on one end to remedy the problem. If not, good luck because Smith Brothers does no wrong. All of your favorite brands under one roof in Hickory, North Carolina. Purchased a sofa and love seat. Happy to do business with a company making high grade furniture right here in America, but the Smith Brothers website states "We deliver in WEEKS, NOT MONTHS"...After purchasing a $4,000.00 sofa, we learn that it will be months before we receive the furniture; 8-12 to be exact. Pilling 'is' a normal part of fabric furniture and very rarely a defect...that is a fact, but SB seems to make every customer that brings an issue to them feel as if it is the customer's fault and nothing they have done incorrectly. Worst after purchase service in the market. We made our final choice based on style. Copyright © 2004–2021 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Avoid Smith Brothers. Shop for Smith Brothers 730 Motorized Recliner, SB730-83, and other Living Room Arm Chairs at Penny Mustard in Milwaukee, Wisconsin, Indiana. has been there for years. Chair starts squeaking again. No small kids. We have been very disappointed with the quality of this furniture. Housewives have been good at replacing items that have problems, but I’m getting tired of dealing with it. Also, the large long open end cushion did not fit the base. About Smith Brothers of Berne: I have several leather pieces and upholstery made by Smith Brothers and purchased at Andrea’s Furniture in Sugarcreek, Ohio. Do not be suckered into thinking you are getting high quality from this company. I have had Bernhardt for more than 20 years. Built in the USA, Smith Brothers Furniture offers the ultimate in quality and value on living room furniture. LOUDONVILLE STORE. We have another leather chair that is over 30 years old, and it didn’t give any problems. Got a question about Smith Bros of Berne? I bought a leather sofa & loveseat, highly rated leather. They may have decent stuff but if anything at all goes wrong they will not take care of it. Now, another cushion is doing the same thing. Also,before purchasing any Smith Brother fabric furniture, please contact me,i will gladly show you in person what the "non- defective,normal wear and tear," Smith Brothers furniture looks like after not even a year!Also,what strikes me as odd is,while reading other reviews,others have the same complaint of piling and snags but got the same response from Smith Brothers.AGAIN,So which is it Smith Brothers?Is the material that i have piling and snags on from Smith Brothers just cheap material that can't handle normal every day wear and tear?Or is it defected material that you refuse to replace?I will be honest,I purchased second hand furniture before that i steamed cleaned the heck out of(NO Smith Brother,i did not steam clean your cheap product) and was extremely rough on and NEVER had snags or piling!Verses your furniture that I dare anyone to sit on it the wrong way!And further more,if anyone claims that they never had this problem with Smith Brothers material,than it is it is obvious that the material on your furniture is not defective!Also,i shouldn't have to shave my furniture for Gods sake!Thats why I spent a good amount of money is to avoid trashy material! First said it was outside of one year fabric warranty. I have always been pleased with the integrity, craftsmanship and comfort of Smith Brothers Furniture. Hi, brand new to the forum but have been lurking and reading all week. I encourage anyone who has bought their defective furniture to also file a claim in small claims court if they try to get out of honoring their warranty. Your trust is our top concern, so businesses can't pay to alter or remove their reviews. These people who are complaining know NOTHING about furniture, I have been a furniture delivery company owner for 30 years. Smith Brothers had to pay for the cost of replacing the cushions and the court costs. Now I have to pay $155 to get this thing transported to and from Berne. In this Bradington Young Recliner reviews guide you will learn about Bradington Young history, the types of recliners they offer, the quality of their recliners and their recliner warranty. I asked a Smith Brothers representative to come to our house, but the housewives told me they don’t make home calls. I bought a leather sofa & loveseat, highly rated leather. He called Smith, whose best offer was to sell us another cushion case. Add the power option for easy recline to an infinite number of reclining positions. Not even close! I was without a sofa for a couple months. Thanks, too, to Smith Brothers. Shop our high quality brand name selections of Smith Brothers Furniture, Smith Brothers chairs, home furniture, Recliner, Reclining, Wing in North Carolina. Built in the USA, Smith Brothers Furniture offers the ultimate in quality and value on living room furniture. I have had Bernhardt for more than 20 years. In general, fabric manufacturers do not warrant for pilling, shading, fading, shrinkage, wrinkling, or stretching, so those properties are not covered under this warranty. Franklin NC, the city’s furniture store carries the Smith brothers’ furniture. The Smith Brothers, Orv and Les Smith, became majority owners of Dunbar Furniture in 1936, renaming it Smith Brothers Furniture Manufacturing Company. Call me and tell me it is all fixed. Lift recliners are also a great gift for older parents. The back cushions did not line up and meet, the dye lots were different, the hides did not match (noted by our friend who is a decorator), the topstitch lines did not line up, the large cushion didn't fit on the base, and the "butt mark" continued. I guess cheaper foreign furniture is just as good. Shop for Smith Brothers 729 Motorized Recliner, SB729-83, and other Living Room Arm Chairs at Penny Mustard in Milwaukee, Wisconsin, Indiana.
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