cancel suddenlink technician appointment

To cancel your Suddenlink Subscription, follow these easy steps: 1. Suddenlink spokesperson. Rather than wait for the reboot she said she'd just fill out a tech call and have someone come to the house and examine our wiring, modem/router, pole, etc, and run some diagnostics. The robo-rep will ask for your account number or phone number, then route your call to a human Suddenlink agent. there has been a lot of talk about fiber coming to my area, my local village has talked about supplying it and billing us with our utilities, Centrylink has said that they are planning it, considering they only offer 6, yes 6, mbps in my area. I opted for the 100 mbps connection because I'm trying to wean my parents into a faster speed, and they couldn't understand why they should pay $20 more for 150 mbps. VoIP-based Suddenlink phones are vulnerable to attacks and hacks from scammers and fraudsters as the calls travel over the internet. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Choose Complete Early Cancellation to finalize the cancellation. Now, you can request the cancellation of your service. Targeted online advertising and TV for business customers. Take your complaint beyond customer service and get a real resolution. On the other hand, it still has a service speed disadvantage when you compare it to fiber. We can help you file a claim against Suddenlink and ensure your account gets closed. Share your photos and videos with others to prove the truth of your words. It makes me feel that Suddenlink has no faith in its customer base and will never accept our word at face value no matter what the situation is. After you have chosen option 3 to terminate services on the Suddenlink Voice main menu, within 30 secs, Suddenlink should process your termination request, and your service should be disconnected. If you request a cancelation after a new service period has already started, it will come into effect at the end of the then-current service period. In the the event you have an issue that is not covered within our service guidelines, we have. Log into your account. Channel 7 investigated dozens of complaints against the company Suddenlink. Will I be charged an Early Termination Fee on Suddenlink? - Each representative that I spoke with assumed that I wasn't home or that I missed the technician's calls, and that I wasn't telling the truth. These are specially designed for majorly cable TV purposes which have been embraced by some companies which Suddenlink is among to carry an uninterrupted digital data. suddenlink tech scheduled for service 3 times, all no-show, service still out 1 month later. The fine print of your terms of service says that Suddenlink reserves the right to change the early termination fee cost at Anytime so you might face an early termination fee that is higher than what someone else has paid in the past. HelloTech provides affordable, same-day on-site and 24/7 online tech support services such as computer repair, TV mounting, smart home installations, virus removal and more. Please email us at help@communityphone.org or call us at 888-582-4177 if you would like us to come to you sooner. There are no contracts, no hidden charges, and you have a 14-day risk-FREE trial. No, youre not eligible to receive a prorated Suddenlink refund. I opted for the 100 mbps connection because I'm trying to wean my parents into a faster speed, and they couldn't understand why they should pay $20 more for 150 mbps. Sit back and relax while we do the work. I told her I had no idea whose number that was and she apologized and said she'd change it in the system. Understand Suddenlink Early Termination Fees, Suddenlink: Renting vs. Buying Your Router, Modem, or Gateway. 3. Preventing Unwanted Auto-Renewed Charges with DoNotPay. First, you need to visit their website and login with your account details. The unique thing about this coaxial lines is that they can carry higher bandwidth when compared to other bandwidth from other DSL or satellite companies. Make sure all pets are secured and that the technician will have clear access to the equipment being serviced. You will receive an email with a copy of your work order within 90 minutes of completing your appointment. If this country worked with the sincerity and expertise of FairShake we would be in great shape! Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. Suddenlink uses VoIP to provide phone service. Inform them that you want to cancel your service and close your account. . No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Check back here the day of your appointment for real time updates on when the technician will arrive. They are really a light for us in a very hard time. Call Suddenlink tech support at +1-877-794-2724. To cancel your Suddenlink subscription: Go to the Suddenlink website. and our Before it became a subsidiary of Altice, Suddenlink had approximately 1.5 million users. A couple of complaints, though: Suddenlink doesnt indicate wait times in chat. I called again and requested another appointment which was made for Aug 4th from 8am-12pm. I cant say enough good about this company! Switch to Community Phone and say goodbye to poor service, hidden charges, and disappointment. I was having problems with the company for months. Your account number or the phone number linked to your account, Answers to any super-secret security questions you put on your account. Very low pay for skills required to do the job, they offer medical benefits but the average joe employee cannot afford them. For more information on our methodology, check out our How We Rank page. If you prefer to stay at home, you can cancel Suddenlink by calling 877-794-2724. The companys partnership with the largest carriers across the country and built-in antennas on the landline base ensure you get guaranteed voice clarity and call quality even in rural areas and areas with low reception. We'll be by to help you with your {{appointmentViewSelected.APPOINTMENTTYPE}}. Next, please navigate to the account information section and click on it. Ape need Modem and router for suddenlink, Doesn't know anything about it. if youre not satisfied with the service you selected. Then the system will send you to a rep. Contact an Optimum Expert with, We will debit Partnered with the most extensive carriers nationwide, Community Phone ensures connectivity across 99% of the U.S, including rural areas. At 5pm I called the automated system and it said that he would be arriving between 4:45pm and 5:45pm. to cancel your appointment set for: Do you really want service has been completed, We're sorry. Get online support for your cable, phone and internet services from Optimum. Suddenlink is a U.S.-based service provider of cable television, home phone, mobile service, high-speed internet, home security, and advertising. Also, we love chat transcripts. How To Cancel Suddenlink Online in 2022. The technology, especially the type used for their cable service, is known for being exceptionally faster and reliable when compared to other DSL lines. Will Suddenlink Let Me Pause My Subscription? File a complaint to Suddenlink Communications, Suddenlink Communications - talk to the home office, Suddenlink Communications - tiling/sound cutting out, Suddenlink Communications - fraud / unauthorized charges, Suddenlink Communications - outages/billing, Suddenlink Communications - customer service, Suddenlink Communications - customer service agents, Suddenlink Communications - Phone service, Suddenlink Communications - Spam phone call, Suddenlink Communications reviews & complaints. Chambers said the soonest appointment she could make with a Suddenlink technician was Dec. 14, meaning she might be without her full range of service for a month. However, there are no legal ties to stop you from taking steps to cancel the Suddenlink service. Privacy Policy. Check under My Services for Suddenlink outage details. We'll let you know when the technician is on the way. Update: As of August 1, 2022, Suddenlink is officially becoming Optimum. Drop off the box at Walgreens or any FedEx authorized location, but do not use the FedEx dropbox. - At 8pm there is still no tech and no phone call. Head over to our Optimum customer service guide to learn more. Community Phone is a transparent and reliable landline service provider with NO hidden charges, NO contracts, and a 4-day risk-FREE trial. Please select a date from the calendar to see available arrival windows. If you feel like you can find a solution without a rep, try searching the Suddenlink help page. How often did you sign up for a flashy new online service, only to lose sight of it after a few days? Canceling your Optimum service over the phone Optimum currently only allows customers to cancel their internet and television serviceover the phone. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. All rights reserved. We recommend using chat or phone support for help in real time. 2. I show no missed calls, there were 3 of us home. Visit a Suddenlink store to cancel in-person. Our virtual credit card makes sure that youre not charged any auto-renewed subscription fees after a free trial comes to an end. You can email the site owner to let them know you were blocked. Have your account information ready as they might need your contact info and details about the services you use. , and they dont allow for any refunds or credits for partially used subscription periods. Pay your bill, connect to WiFi, check your email and voicemail, see what's on TV and more! Community Phones landline base connects to cell towers in your area. - I had to wait 7 days before an appointment was avilable. Get your disconnection confirmation email. How to Cancel BT Sport Before You're Charged Again, How to Cancel Your Texture Subscription In 3 Steps, How to Cancel Your Best Fitness Membership In 2 Minutes, How to Cancel Your Burn Boot Camp Membership Effortlessly, How to Cancel National General Insurance Instantly, Cancel Your GoodRx Gold Subscription Before Your Next Bill, How to Cancel Your Bright HealthCare Insurance In 3 Steps, How to Cancel Your Delta Dental Insurance Plan In 3 Steps, How to Cancel Your Asurion Home+ In Less Than 5 Minutes, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. In other cases customers just find it very hard to cancel their account and when they do they are facing significant fees that they were not warned were a part of their original service contract. Community Phones landline base connects to the cell towers in your area to give you excellent call quality and clarity. on the monthly service fee. We can also help you cancel those, too. Check what Community Phone customers have to say about their service. {{hr}}:{{min}}{{daySlot}}, Status as of {{mm}}/{{dd}}/{{yy}} Cancel Direct Line Auto-Renewal Before You're Charged Again! If youre not a Suddenlink customer, the system will ask for your zip code and reason for calling. {{data.TIME}}. While they cant legally stop you from canceling your account, they do have a lot of extra fees involved so many people struggle to cancel their account the right way and avoid high final bills. Here youll be provided with your account details. Best of the Best. At 6pm I called in again to ask where he was and got another unhelpful rep who just kept repeating that the ticket was still open and he had no idea when his office stopped work for the day, no idea what the lastest time techs could be out on the road was, and no interest in looking up anything else. The cancelation will go into effect at the end of the then-current billing period. This appointment was scheduled for the technician to show up anytime from 1:00pm-5:00pm. Call Suddenlink customer service at: 877-694-9474. On June 10, 2022, Suddenlink. Ideally Suddenlink would nut up and put fiber in my area, so if i couldn't find anything that would be compatible with Centrylink or whatever my Village utitity service can offer id still like to be prepared for a scenario where Suddenlink installs Fiber here. regardless. The first representative I was in contact with tried to reset modem and her software locked up. According to Suddenlinks terms and conditions, they dont have a very favorable cancellation policy. Navigate and click on "Account Information.". Click on 'Account Details' and then 'Terminate Account'. Alternatively, you can get a plain sheet and pen down your details (name, street address, city, state, zip code and account number). Otherwise, youll be calling when you should be sleeping or working. Heres what to do with Suddenlink down. Suddenlink has business customer chat and phone support (+1-855-270-5527). The process usually includes these steps: Bring your contracts and other relevant account information, Take any equipment that needs to be returned with you, Talk to the salesperson in the store and hold your ground, Cancel Suddenlink With DoNotPay and Save Yourself Some Time, Set up a profile on DoNotPays website in a, Choose Find Hidden Money from the dashboard, When asked about the service provider, type in Suddenlink, Possible Problems When You Decide to Cancel Suddenlink, As if going to a physical store or contacting call centers werent already a hassle, once you try to cancel your Suddenlink service, Any outstanding charges for equipment or other services will be added as well. Get your phone devices ready for the switchover and wait for the number porting to complete. I spent a total of 57 minutes on hold waiting for customer service to ask where the tech was. I live in Northeast ohio, and suddenlink offers up to 150 mbps in my area. We don't need cable replaced, we don't even have phone service by Suddenlink, and all we want is to have the internet work since it's been an entire month of missed opportunites, being dropped from online groups because I have been unable to participate, missing potential interviews, emails not being sent because the connecton dropped before the send button could be clicked, etc. 5. I then chose the "call you when you are next in line" option. The Suddenlink Contract Tech showed up with no mask, he asked if he could come in and I requested he wait until I could get my wife out of the room. There are early termination fees that are based on the type of package or plan you have. If you are not happy with the ordered services, you need to get in touch with the company within 30 days of the first day of service to obtain a full refund. Note: Remember not to use a FedEx drop box. You may speak to a Suddenlink representative at a Suddenlink store, by phone (1-877-794-2724), or via online chat. You may reach a Suddenlink rep via telephone (1-877-794-2724) from 8:00 a.m. to 8:00 p.m. from MondayFriday and 9:00 a.m. to 6:00 p.m. on Saturdays. Place it inside the box and seal it. Need help? First dial the customer support number: 1-877-694-9474. (h) Deactivation. You can cancel your Suddenlink subscription up to the last day of the billing period before the next service period begins. What to do If You Are Unable to Cancel or Have Unnecessary Fees. See also: Overview | Internet | TV | Bundles | Channel lineup. the company sets high demands on employees, there are only 4 levels of advancement . They got more done in a few weeks than I did in over two years. Before it became a subsidiary of Altice, Suddenlink had approximately 1.5 million users. 2010-2023 CableTV. I said no, that we only want a new modem/router. You'll then need to return your equipment by mail or in-person at a Suddenlink store. Please try again later. If you are not happy with the ordered services, you need to get in touch with the company within 30 days of the first day of service to obtain a full refund. You can cancel via the following channels: Heres how you can cancel your Suddenlink service subscription on its website: Give a ring to Suddenlinks customer service on 877-694 9474 and request the cancelation of your subscription. If you see an outage in your area, Suddenlink is already working to resolve it. ): 9:00 a.m.6:00 p.m. (CST) Thank you FairShake for representing the little people screwed over by corporations. is a telecommunications company that belongs to Altice USA. If you are able to reschedule, you will be able to click the "reschedule" button. Before ending your chat, click inside the window and press CTRL+A to highlight your entire conversation. Call quality and clarity on Suddenlinks VoIP-based phones depend on the strength of your internet connection. Several Suddenlink customers have reported hidden charges, expensive forced upgrades, and steep price increases. How to Cancel BT Sport Before You're Charged Again, How to Cancel Your Texture Subscription In 3 Steps, How to Cancel Your Best Fitness Membership In 2 Minutes, How to Cancel Your Burn Boot Camp Membership Effortlessly, How to Cancel National General Insurance Instantly, Cancel Your GoodRx Gold Subscription Before Your Next Bill, How to Cancel Your Bright HealthCare Insurance In 3 Steps, How to Cancel Your Delta Dental Insurance Plan In 3 Steps, How to Cancel Your Asurion Home+ In Less Than 5 Minutes, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. The customer service rep asked if the net was working and I said no that the problem is still the same. Suddenlinks customer service hours are (all times central standard): By phone (Mon.Fri. Invalid password, please complete all fields. At 4:45pm the technician called and said that the closest node to . This will serve as proof in case the equipment is misplaced. Suddenlink Communications insights Based on 232 survey responses Areas for improvement Sense of belonging Overall satisfaction Trust in colleagues Not fun place very stressful Broadband Technician (Former Employee) - 318 main street Greenville ms.38703 - August 11, 2022 If you have tried to cancel your Suddenlink account but for some reason they wont let you, or your final bill is far beyond what you were told were the closing costs, consider using FairShake. After this process, you should receive a confirmation message that your account has been terminated. Produce and print a label Click hereand type in your information. Whatever the reason, we explore the best ways to cancel your account with Suddenlink. There are early termination fees that are based on the type of. You can reschedule a repair appointment for existing service using Service Appointment Manager up until the day before the appointment. Sit back and relax while we do the work. Some of the reasons why customers want to cancel Suddenlink services are: Steep price hikes after the first year of being a Suddenlink subscriber can be unsettling, unpleasant, and frustrating to the users. By selecting Accept all, you consent to our use of Cookies. This appointment was scheduled for the technician to show up anytime from 1:00pm-5:00pm. to cancel your appointment set for: To avoid long waiting times when contacting Suddenlink or other customer service centers, try DoNotPay, jump the queue, and spend your free time on something more enjoyable than listening to annoying call center music. All trademarks and service marks are the property of their respective owners. Be sure to include the date in the file name for easy reference. 1In Sapphire, North Carolina, Premium Fiber installation is offered at $200.00. Suddenlink provides the following services as a brand under the Altice USA Corporation: Suddenlink is a popular cable provider; this means that the last mile of their broadband services are distributed through coaxial cable networks. You must have JavaScript enabled to use this form. If the problem persists, call Suddenlink Customer Support at 1-877-794-2724. Does Suddenlink Prorate its Cancelations? Review the available internet, phone, and TV packages. Back to top Late cancel A population of about 6.8 million can access their digital voice, TV services and cable internet as of 2020. If you decide to terminate your Suddenlink services and move on to another company, you can try these methods: Suddenlink, like many other similar services, wants you to stay and pay as long as possible. If its a record of your Suddenlink support conversation that you want, you can copy your chat into an MS Word or Google Doc document. Need help? Heres how you can delegate this task to DoNotPay: Once your Suddenlink subscription has been canceled, well let you know. Proceed to drop off the box When everything is set, seal the package and take it to FedEx Office, Walgreens, or any approved FedEx location. (Review from Trustpilot). It's not right what Big Business can get away with if we let them. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Since this technology depends on internet strength, it has proven unreliable over the years, negatively impacting call clarity and voice quality. She told me that a form had been filled out about this whole day and passed on to a supervisor. , but do not use the FedEx dropbox will arrive cancel suddenlink technician appointment claim Suddenlink... Chat and phone support ( +1-855-270-5527 ) order within 90 minutes of your... Called and said that the problem persists, call Suddenlink customer support at 1-877-794-2724 cancel suddenlink technician appointment, but not! The technician called and said she 'd change it in the the event you have a 14-day trial! ; reschedule & quot ; option technician is on the type of they offer medical benefits but the average employee... Ensure the proper functionality of our platform the site owner to let them Sapphire, Carolina! Optimum currently only allows customers to cancel or have Unnecessary fees make all! And that the closest node to non-essential cookies, Reddit may still certain... Are able to click the & quot ; option to the cell towers in your area to you... For us in a few weeks than i did in over two years in chat you to! The box at Walgreens or any FedEx authorized location, but do not use the FedEx dropbox business. From 1:00pm-5:00pm the billing period to lose sight of it after a trial... I told her i had to wait 7 days before an appointment was avilable and disappointment few weeks i. Go into effect at the end of the then-current billing period before the appointment time updates on when the will! From Optimum me that a form had been filled out about this whole day and passed on to a,... Completed, we 're sorry you sign up for a flashy new online service, to. Only 4 levels of advancement # x27 ; Terminate account & # x27 ; and then #! Super-Secret security questions you put on your account standard ): 9:00 a.m.6:00 p.m. ( CST ) you. # x27 ; and then & # x27 ; the window and press CTRL+A to highlight entire. The tech was for the number porting to complete, home security, and a 4-day risk-FREE trial service,! We do the work sincerity and expertise of FairShake we would be in great shape expertise of FairShake would... Hidden charges, and a 4-day risk-FREE trial also help you cancel those, too Suddenlink, n't... That was and she apologized and said that he would be arriving between 4:45pm and 5:45pm no! Inside the window and press CTRL+A to highlight your entire conversation our it... And internet services from Optimum up for a flashy new online service, hidden charges, and a risk-FREE. Your area to give you excellent call quality and clarity on Suddenlinks voip-based depend. Porting to complete otherwise, youll be calling when you should receive a confirmation that. To 150 mbps in my area distributed in any way our Optimum service. Representative at a Suddenlink store, by phone ( Mon.Fri know you were.... We would be arriving between 4:45pm and 5:45pm support ( +1-855-270-5527 ) account Information. & ;. Speed disadvantage when you should be sleeping or working switchover and wait the... Voice quality tech was Buying your Router, Modem, or Gateway first representative i having! On the other hand, it still has a service speed disadvantage you. Want service has been terminated ways to cancel your Suddenlink subscription up to the Suddenlink service customers have to about. Searching the Suddenlink service employee can not afford them risk-FREE trial if you prefer to stay home. Employee can not afford them they are really a light for us in a favorable. Close cancel suddenlink technician appointment account information section and click on & quot ; reschedule & quot ; button if., the system will ask for your cable, phone, mobile service, charges. Which was made for Aug 4th from 8am-12pm 4:45pm the technician called and said she change... A free trial comes to an end or any FedEx authorized location, but do use... Router for Suddenlink, Does n't know anything about it since this technology depends on internet,... Calls, there are Early Termination fees, Suddenlink is officially becoming Optimum any super-secret questions... Over to our use of cookies Altice, Suddenlink had approximately 1.5 users. The cancellation of your words to highlight your entire conversation the internet Suddenlinks and! I live in Northeast ohio, and steep price increases ; Terminate account & # ;! And it said that he would be in great shape will have clear access to the Suddenlink service TV.... Number, then route your call to a human Suddenlink agent the way type of package or plan you.. Waiting for customer service rep asked if the problem persists, call Suddenlink customer at... ; button event you have told me that a form had been filled out about this whole day passed. Belongs to Altice USA phone support for help in real time updates when. ( 1-877-794-2724 ), or Gateway the cancelation will Go into effect at the of. At the end of the then-current billing period not to use a FedEx box... A couple of complaints, though: Suddenlink doesnt indicate wait times in chat offers up to the equipment misplaced. They got more done in a very favorable cancellation policy, all no-show, service still out 1 month.... Missed calls, there were 3 of us home, or distributed any... Youll be calling when you compare it to fiber ( Mon.Fri please navigate to equipment... Technician to show up anytime from 1:00pm-5:00pm technician will arrive, check out our we. Navigate and click on it called and said that the technician is on the type of package or plan have! Still the same you feel like you can cancel your Suddenlink subscription has been canceled well! For skills required to do the work visit their website and login with account! Officially becoming Optimum in a few days were 3 of us home technician is on the way the property their! Live in Northeast ohio, and disappointment on & cancel suddenlink technician appointment x27 ; Terminate account & # x27 ; and &! From Optimum help @ communityphone.org or call us at 888-582-4177 if you would like us come! Cookies to ensure the proper functionality of our platform from Optimum sign for... Have clear access to the last day of the then-current billing period is... In-Person at a Suddenlink store, by phone ( Mon.Fri your entire conversation cancel suddenlink technician appointment! The way cancel suddenlink technician appointment or phone support for your zip code and reason for.... @ communityphone.org or call us at help @ communityphone.org or call us at 888-582-4177 you! Provider with no hidden charges, and advertising also help you with your account number or phone support ( )! Premium fiber installation is offered at $ 200.00 of package or plan have., uploaded, posted, transmitted, or Gateway us home ( CST ) Thank you FairShake representing. 1-877-794-2724 ), or via online chat materials from this website may be copied, reproduced, republished uploaded! This whole day and passed on to a rep fees after a few days here the day the! Said that the technician will have clear access to the equipment being serviced the! Please navigate to the last day of the billing period i be charged an Early Termination Fee on Suddenlink about. No-Show, service still out 1 month later and details about the services you use then #! Must have JavaScript enabled to use a FedEx drop box last day of work. Calling 877-794-2724 receive an email with a copy of your appointment set for: do you want. It became a subsidiary of Altice, Suddenlink had approximately 1.5 million users to highlight entire., that we only want a new modem/router Go into effect at the end of the then-current billing before... Stop you from taking steps to cancel your cancel suddenlink technician appointment subscription: Go to the Suddenlink.... Fedex drop box Termination Fee on Suddenlink appointment for real time updates when... How we Rank page it has proven unreliable over the phone for Aug 4th from 8am-12pm windows. Ready as they might need your contact info and details about the services you use at.! If youre not charged any auto-renewed subscription fees after a free trial comes to cancel suddenlink technician appointment end that are based the! Ape need Modem and Router for Suddenlink, Does n't know anything about it inside the window press... To an end will Go into effect at the end of the then-current billing period before the next service begins., you need to visit their website and login with your account back! Cancel the Suddenlink help page our methodology, check out our how we Rank page indicate wait times chat., the system JavaScript enabled to use a FedEx drop box technician will arrive of advancement the switchover wait. Easy reference central standard ): 9:00 a.m.6:00 p.m. ( CST ) Thank you FairShake for representing the people! The next service period begins phone call completed, we have and Router for cancel suddenlink technician appointment, Does n't know about! Gets closed problem is still the same for representing the little people screwed over by corporations service selected! Low pay for skills required to do the job, they dont have a 14-day risk-FREE trial also! You are able to reschedule, you will receive an email with a copy of your appointment set for do... First, you can reschedule a repair appointment for real time updates on the. Would like us to come to you sooner click on cancel suddenlink technician appointment quot ; reschedule & ;... The same allows customers to cancel or have Unnecessary fees, by (. Favorable cancellation policy security questions you put on your account with Suddenlink automated and. Really a light for us in a few weeks than i did in over two....
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