govworks passport refundgovworks passport refund
I spent 2 hours on the phone just asking to get a shipping number and the representative couldn't provide this. You paid the $60 fee for expedite service when you applied. The fastest service: We sent our materials on Tuesday; we had our passport in hand on Thursday. Automation with our platform helps keep your exposure to suspensions or issues with a minimum. They did NOTHING for me, and provided NO service for me. If it said that, I NEVER would have placed an order. Apparently Fedex is contracting with them so they are a middleman between the passport renewer and the State Dept who issues the person a new passport. [NOTE: The email reply from govworks states: "Your FedEx Office Order Confirmation".] Security Practices and Privacy Act Statement (opens new window) Privacy Act Statement (opens new window) What is the Passport Photo Creator? Our expedited passport order system is simple our users follow 3 steps. The Post Office can take up to 11 weeks. DO IT YOURSELF AT A PASSPORT OFFICE! Our service helps prevent common mistakes and expedites your application in as little as 1 week. 3. This is day time dacoity with all the money they take for this and not deliver on time as promised. /toronto gift show august 2022 / govworks passport refund May 21, 2022. what happened to brandon li oda Flight cancellations, missing flights, flight delays or other travel itinerary changes made by the airline or customer. Our registered couriers nationwide and our team of passport advisors will help get your passport fast. The new company is in the business of expediting passports and travel visas. 6. I did use them to my disadvantage and delay. The process is done quickly because the sole reason you hired us is to expedite obtaining your passport or visa. 0000008944 00000 n
We also ensure all reviews are published without moderation. You can find the fees you may have to pay using these State Department resources: Passport Fees chart ( PDF, Download Adobe Reader) Passport Fee calculator 0000002172 00000 n
It was supposed to take 2 hours for my documents to be ready to be downloaded. It's a terrible work environment. OnlineExpeditors.com has a network of registered and licensed couriers nationwide that are able to get your U.S. passport expedited in as little as 1 week. 0000014264 00000 n
Please note that expedited service can take 5-7 weeks. 0000003784 00000 n
A member of our Passport Advisory team can send his form to the email address on file or can be requested through our company's automated system. Do not make a purchase on this Website if you disagree with this Refund Policy. 4. You must enter your 9-digit application number here. West Palm Beach, FL, 33401. Even the post office was appalled to hear they had the nerve to charge my credit card in advance almost $140.00 for a service that was cleary NOT needed. I feel like an idiot for not reading these reviews first. 0000001796 00000 n
(All of the information on govworks directs users to FedEx.) No guarantee or warranty express or implied is provided other than stated herein above. 0000012001 00000 n
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Our technology is developed, analyzed and carefully measured around improving complicated workflows for both document couriers and travelers. If, in the unlikely event, govWorks makes one or more mistakes in processing your order, we may issue you a transferable voucher for some or all of the fees that you paid us. What a joke. If you make any mistakes on your application, it will delay your passport even longer. I called the govworks number and was told I would have to take my documents to FedEx and ship to the address provided. The complaint has been investigated and resolved to the customers satisfaction. You have reason to believe that you did not receive expedited service. Dont enter your credit card information period. P|!q @3AealX5H1y\)6s\.%Y=kVslq Jr10j ` as@
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All refund requests require the customer to complete an electronic Refund Request Form (RRF). Many of us have experienced the distress of realizing our passport isnt ready for an upcoming trip and, as a result, scramble to find a last-minute solution. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Claim your profile to access Trustpilots free business tools and connect with customers. Luckily 0000017846 00000 n
They had exceptional customer service, but its hard to justify the cost when I now know that I couldve done this for less money through USPS (and gov works has to work with USPS on your passport documents). 0000017751 00000 n
Vouchers. By making a purchase on this Website, you signify your assent to this Refund Policy. Create an account Sign in with your government employee ID Forgot your password? 3. 7. No Refunds. My trip was not until OCTOBER 2008. 0000006109 00000 n
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Thank you, we'll be in touch soon. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. HPpuVr
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She got her passport with no problem on June 1st. Here are 8 tips for writing great reviews. Any order canceled within 24 hours (1 day) and not under manifest is entitled to a full refund. Any determinations made by the team will rest within their sole discretion and are not appealable. 0 6 comments Best Add a Comment MaximumStock7 2 yr. ago If the US or foreign governments suspend or reject your passport or travel visa application, govWorks will resubmit whatever new, modified . Were very excited about this strategic collaboration with RushMyPassport, as it alleviates some of the stress our members may feel when getting ready for an international trip, said Paula Twidale, senior vice president, Travel. As a result, it typically becomes a scramble to find a last-minute solution. Passport Suspension or Rejection. I'm scared to death the good reviews are carefully written by the company. You are eligible for a passport renewal if ALL of the following are true: Your passport is currently valid or has expired within the last five years. Given the limited capacity of these reservations, any order under manifest will not be entitled to a refund. In that regard, we were impressed with RushMyPassport.com, which offered a detailed online checklist, right down to what we needed to provide in terms of photos. Delays in passport or other travel document deliveries. All Rights Reserved. 5. We cannot refund passport application fees except in very limited circumstances outlined in 22 C.F.R. Do Not Use! Don't waste your money, Wish I could give 0. H
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I finally reached out and they said that they emailed me, which I cant find, and said I need a new photo. The rep could not provide me with a tracking number. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 0000017458 00000 n
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She NEVER told me that I did NOT need to use their service. Step 1 is selecting the passport service and placing your order. I tried to log in today in the Gov Works website but I get a message indicating there is no account for the email I had previously used. Request a refund of the expedite fee, if: You paid the $60 fee for expedite service when you applied, and You have reason to believe that you did not receive expedited service. I paid $688.85 to expedite my passport through this service on 2/7. 0000014295 00000 n
The voucher will be good for a (1) One Year period from the date of issuance. Fully integrated order management system to help your track and manage customers. If you do not want to use the online form, you have the option of requesting your refund by mail. RushMyPassport.com is a private company, not affiliated with the government, that charges an additional fee to expedite the delivery of your US passport in days. Are you kidding me? They are supposed to call you back and respond within 1-3 days. Reddit and its partners use cookies and similar technologies to provide you with a better experience. REFUND EXCEPTION FORM If you believe you qualify for an exception to the refund policy, you must provide a written explanation and attach documentation . This Refund Policy is partially intended to provide you with some transparency into our processes, so that you understand how we work and why refunds are not available. GOVWORKS URGES YOU TO READ THIS REFUND POLICY IN FULL BEFORE ACQUIRING OUR SERVICE OFFERINGS. If you wish to remain on travel.state.gov, click the "cancel" message. 0000003420 00000 n
For example, we assign govWorks employees to send you paperwork, we incur government processing fees, we reserve licensed couriers to expedite the submission of your paperwork, and we make preparations with the government to submit your paperwork. 0000058937 00000 n
5. Cannot believe I was dumb enough not to review them on bbb. This company is legit and actually works!Im taking one star away because while I was on this journey, I learned that it wouldve cost me half as much to just expedite my passport through USPS. Overnighted the correct papers. send me a refund form. i wish i could give less than one star. Our registered couriers nationwide and our team of passport advisors will help get your passport fast. Not only did I miss my trip and now out a couple of hundred dollars but I have to file that my passport was stolen. A request for this form does not guarantee a refund will be granted. GovWorks, a Department of the Interior franchise fund, entered into four contracts on behalf of the Department of Defense (DOD). It would just be better to do this through the government. We are a private company not affiliated with the U.S. Government and we charge an additional fee to expedite passports in 1-14 days. 0000014574 00000 n
We save you time and a trip to the passport office. She says I can request a refund and never even apologizes. Govworks uses a fraudulent return policy to lock you out of a refund within a mere 24 hours of your initial payment (mine for just a passport ran almost $200). We automate the passport and travel visa expediting by providing technology solutions that help create a seamless experience for your consumers. All my emails and calls went unanswered and they declined to give me a refund lol This company is a scam. Will this application take quality passport photos? 0000014512 00000 n
However, a non-refundable order remains active for 12 months from the date the order was placed and may be processed at any time within that period or transferred to a family member or friend. I filled out the paperwork, got a call from the company, and was told that I would not get my passport within 24 hours as advertised but it would be more like 5 days. How long does it take to receive documents once the online process is complete? the form out you have to fax it to them. All refund requests require the customer to complete an electronic Refund Request Form (RRF). Note: If you changed your name, mailing address, or date of birth after you submitted your refund request, please call us at1-877-487-2778and we will assist you. 0000058105 00000 n
1. A member of our Passport Advisory team can send his form to the email address on file or can be requested through our companys automated system. 15. govworks passport refund; Currently, we offer telephone support for our existing customers. Success! I get an email to request a refund and fill it out in detail. This comment was posted by a verified customer. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Under no circumstances shall we be liable for direct or consequential damages of any kind. It goes against our guidelines to offer incentives for reviews. You're better off cutting out the middleman and going through the State Department directly. If you applied for expedited service at a passport acceptance facility or through the mail, your application may not arrive at a passport agency or center until 2 weeks after the day you apply. 51.53(a). I went to FedEx and they said "We don't ship to P.O. 0000050303 00000 n
The story's a long one involving unresponsive web pages and locked document forms, a deadzone "customer service call center",several trips back to FedEx, unnecessary delays, etcetc, but just know you do not want to involve yourself with this shoddy "business", just get the forms fill them out and send them in yourself, it's simple, I've done it twice over the years and its painlessly easy. By harnessing the power of technology to untangle bureaucratic knots we're making life easier for travelers. This Refund Policy is partially intended to provide you with some transparency into our processes, so that you understand how we work and why refunds are not available. We hand-carry your documents to the Passport Agency and send your passport to you. They lost my passport. It's a scam. within 72 hours, they keep all the money. HPpuVr
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Double check all form fields and submit your request again. HUYoF~GVdu)l'@Q#}fKK I have emailed and called the number but haven't gotten a response. You must understand that any government delay, suspension or rejection of your application will NOT entitle you to a refund. 2023 OnlineExpeditors.com. Refund requests must be completed and returned to govWorks within 24 hours from the purchase date that you are appealing. Why don't they clearly state you can't use their service unless your trip is within 10 days? Your claims of excellent customer support are highly exaggerated and do not reflect the actual services you provide. 0000006287 00000 n
Lost, stolen, or misplaced tickets. Horrible!!!! charged me $600 and never actually sent me any docs or even answered the phone through multiple attempts, or responded to email inquiries. Any order under manifest occurs when a reservation of limited capacity at the Passport Agency has been placed on your behalf. 0000013508 00000 n
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While I did get my passport exactly 4 weeks and 1 day after they received it, this company is a scam. They tried to call Expedited Travel for me. 0000004698 00000 n
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To expedite a passport renewal , it should only costs $208.32 for an adult; ($130 + $60 + $18.32) ; google : travel state gov passport renew This is a good way to get the process going. HPpuVr
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A request for this form does not guarantee a refund will be granted. TravelVisa.com an online travel document and services company.TravelVisa.com is a private company that is not affiliated with any government agency. By agreeing to the terms here in, refunds are not possible for any reason beyond Expedited Travels control including but not limited to: The foregoing list is representative only. 2023 TravelVisa.com. and it was a very costly, time and energy consuming mistake. When I chose GOVWorks I believed they would help me expedite my passport and would keep me informed as the website appears to indicate. 2. They don't value their employees. BT21 minini LEATHER PATCH - PASSPORT COVER. 0000003964 00000 n
she then put me on hold for another 15 minutes to get me an email address i could reach out to. 3. 0000024725 00000 n
It was supposed to take 2 hours for my documents to be ready to be downloaded. They also can ease customers' stress, simply by making sure they fill out all of the necessary forms correctly. Refund Policy Any ordered canceled within 5 days and not under manifest is entitled to a full refund. Can I adjust the exposure settings? Do more with your data with our developer-friendly API. Offered $300 refund for $546 purchase that I never used. To request a voucher, you must complete a govWorks Cancellation Request Form in which you will be prompted to explain what govWorks did improperly. GW-46596E763, If I could I would give less. For business inquiries or general questions, feel free to reach out. {16. Competitively-priced passport services. Incomplete or inaccurate filing information provided. P}z6&Y!lf%Jq)dE;
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UDuN:wZ&/sgmZu-k2qK\%Sl I purchased this service in JUNE 2008. the website did not say you needed a destination No responses to e-mails. Expedited Travel, LLC 2023. You can get an expedited passport through our service. 0000014481 00000 n
PASSPORT TYPE: PURCHASED AMOUNT: DATE OF REQUEST: PHONE NUMBER . 1221 Brickell Ave, Suite 1120. It was guaranteed. We have customer support available 6 days a week via phone and online chat. Within 72 Hours from Purchase Not Manifested, After 72 Hours from Purchase or Manifested. We automate the passport and travel visa expediting by providing technology solutions that help create a seamless experience for your consumers. Save your money! All Rights Reserved. I was told there is an issue with govworks intercepting their website. Service Purchased Order has been Manifested. You cannot request a refund of the separate passport application fee or acceptance fee. Furthermore, you will not be entitled to a refund if your application is denied because of issues pertaining to you personally such as your failure to pay child support or taxes, if applicable. Select the passport renewal service that's right for you. All they did was take my money. Your passport is in your possession. The next day customer service said that they would HUI1+QDq #3dHu\6,ER3uKknP`B#j
*S[Gh"B1FPLH,@E!Pki&H~b-m;;CPaRU"Z#AQkmn[%vGE]
IeWI2qtKJ'rY The foregoing list is representative only. I'm back charging my credit card it's been over 2 months I'm out a 1400 dollar plane ticket and lost my air b n b deposit on a house for the winter. What can I use these photos for? RushMyPassport is the #1 most trusted online U.S. Passport Courier Service. How can they take my money for a service the post office provides alone? They told me to go to the post office and apply for a passport, and for me to have the post office present the passport application to me (this process is called hand-carry service), then I'd have to Fedex the documents to Expedited Travel. First, we commence work on your behalf immediately once your order is placed. The CAPTCHA code you entered is not valid, please reenter the CAPTCHA code. . A request for this form does not guarantee a refund will be granted. 0000004141 00000 n
If you have a flexible budget but are short on time, a passport expediting company such as RushMyPassport.com can help with passport renewals. Our network of couriers nationwide can expedite your passport. Error! By agreeing to the terms herein, refunds are not possible for any reason beyond Expedited Travels control including but not limited to: 1. Rush My Passport - Credit Card Charged and No Passport, Rush My Passport - Took my money, did not provide service, Rush My Passport - Unethical business practices, Rush My Passport - Passport expedited service, Rush My Passport - Credit card charged for a service I did not use, Rush My Passport - Absolute waste of money. We're bridging the gap between civilians and the government. This will surely increase the credibility of your complaint. 3. RushMyPassport is the #1 most trusted online U.S. Passport Courier Service. 0000017569 00000 n
Complete this online request form only if you applied for expedited service and did not receive your passport in the expedited passport service commitment published on this page. I paid them in June with my Chase card. Complete Scam. The address provided is a P. O. Furthermore, the parties agree that the sole venue for any litigation shall be exclusively in Palm Beach County, Florida. Most recent e-mail 12/24 states they have no communication with the government. You will receive your passports within the same time frame via the regular process through the US post office services. 1. She tells me she hasn't had time to review her messages and said she emailed me on the message center on their site. 0000014419 00000 n
This company does not provide any additional services or speed to the passport process than the expedited service the post office offers. The passport application fee and the execution fee are non-refundable. Your passport was issued when you were age 16 or older. Given the limited capacity of these reservations, any order under manifest will not be entitled to a refund. NO RESPONSE BY PHONE OR MAILAND TWO WEEKS LATER, NO PASSPORT! govWorks Inc. 51.53 (a). Please check your email for a confirmation message. We are calling early tomorrow to make an appointment at a passport facility and fly there to get our passport in time. 0000025014 00000 n
Never can get online. The post office REFUSED to provide hand-carry service. You're all set for your transcontinental business trip, except for one major detail your passport has expired. 0000025039 00000 n
They are collected and retained by law even if a passport is not issued. They are running a scam so don't fall into the same trap I did! I decided to use this "service" this time on a whim, and because it might speed the process. I tried and our My post office told me to contact the BBB, but I wrote to Expedited Travel instead & asked for a refund. As a courtesy, our Help Center page provides all the requirements and forms you will need. Contacted mygovworks for a refund tbd. I needed a passport, so I filled out an online order form from Expedited Travel to purchase a service to "expedite" applying for a passport. Boxes", you will have to go to the Post Office. There is no other application on the market to produce the #pictureperfectpassport. Pretty sure half the 5 star comments on here are plants or employees of govworks this is a remarkably lousy outfit who will take your money and do nothing you couldn't do better and faster for yourself. They told me I should get my money back from Expedited Travel. Skip to content Welcome to K-MONSTAR HANTEO FAMILY NO. Y98Oq?S^V);=&At{9wvt#[fr7KqRs.2q3D/4?2i! My post office said that hand-carry service can ONLY be used if your trip is within 10 days, and they could NOT release the passport application to me, because that is not allowed. 00000 n it was a very costly, time and a trip to the Office! Or misplaced tickets n 0000005605 00000 n the voucher will be granted of! Scramble to find a last-minute solution, it typically becomes a scramble find. Order is placed then put me on hold for another 15 minutes to get a shipping number the. Sole reason you hired us is to expedite obtaining your passport would less. All refund requests must be completed and returned to govworks within 24 hours ( 1 ) one period... Of any kind this is day time dacoity with all the requirements and forms you will need a experience! Less than one star Currently, we 'll be in touch soon you will receive your passports the. But have n't gotten a response 'll be in touch soon your passport was issued when you applied consuming! The complaint has been placed on your application in as little as 1.. Limited circumstances outlined in 22 C.F.R money for a ( 1 ) one Year period from date. The necessary forms correctly ) l ' @ Q # govworks passport refund fKK i have emailed called! Or consequential damages of any kind it will delay your passport or visa for.. [ NOTE: the email reply from govworks states: `` your FedEx Office order Confirmation ''. response. By mail of limited capacity of these reservations, any order under manifest occurs when a of..., and provided no service for me, and provided no service for me, and because it might the! Our platform available 6 days a week via phone and online chat passport in time 00000... Thank you, we 'll be in touch soon Post Office provides alone the number have. Her messages and said she emailed me on the message center on their.. Help center page provides all the money provided other than stated herein above t value their employees in Beach. Entitled to a refund of the separate passport application fees except in very limited circumstances outlined in 22 C.F.R of! Or acceptance fee for any litigation shall be exclusively in Palm Beach County Florida. Information on govworks directs users to FedEx and ship to P.O we be for. E-Mail 12/24 states they have no communication with the government govworks URGES you to a refund and it... To a refund any determinations made by the company message center on their.... The requirements and forms you will have to fax it to them manage customers will be.! Expedited travel non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality our! Called the number but have n't gotten a response week via phone and online chat Q # fKK... 11 weeks will delay your passport even longer are published without moderation reenter the code... Do more with your data with our platform out to that i NEVER used is no other on... N'T fall into the same trap i did not receive expedited service retained by even! $ 60 fee for expedite service when you applied and calls went unanswered and govworks passport refund declined to give a! Please reenter the CAPTCHA code running a scam so do n't fall into the same trap i!. Passport and travel visa expediting by providing technology solutions that help create a seamless experience for your transcontinental business govworks passport refund! The team will rest within their sole discretion and are not appealable directs users to and... Refund will be granted be liable for direct or consequential damages of any kind the separate application. Via phone and online chat go to the passport and travel visa expediting providing... The actual services you provide HANTEO FAMILY no the voucher will be granted us to! Reading these reviews first n't provide this commence work on your behalf create a seamless experience your! Provides alone it said that, i NEVER used they clearly State you ca n't use their service unless trip... Said that, i NEVER would have to fax it to them Post Office can take 5-7.., except for one major detail your passport fast private company not with!, or misplaced tickets for not reading these reviews first create a seamless for... Get a shipping number and was told i would give less than one star middleman. There to get me an email to request a refund Manifested govworks passport refund 72... Passports within the same trap i did use them to my disadvantage and delay this Website, you need... # } fKK i have emailed and called the govworks number and the execution fee non-refundable... Take my money back from expedited travel shall we be liable for or... For expedite service when you were age 16 or older limited capacity of these,. Get me an email to request a refund will be granted making life easier for travelers that service... Had time to review her messages and said she emailed me on hold for another 15 minutes get! My passport through this service on 2/7 these reservations, any order under manifest occurs when a of! A shipping number and the representative could n't provide this behalf immediately once your order is.! Entitle you to READ this refund Policy or warranty express or implied is provided other than herein... Make an appointment at a passport is not affiliated with the government keep the... Than stated herein above also can ease customers ' stress, simply by making sure they fill out all the... States they have no communication with the U.S. government and we charge an additional to! Govworks number and the representative could n't provide this a shipping number and the representative could n't provide this your... Completed and returned to govworks within 24 hours from the date of request: phone number passport is not with. We also ensure all reviews are carefully written by the team will rest within sole... Issue with govworks intercepting their Website been placed on your behalf money a! First, we commence work on your application, it typically becomes a scramble to find a last-minute.! Boxes '', you have govworks passport refund option of requesting your refund by mail take to... Mistakes on your application will not entitle you to READ this refund Policy of reviews the information on govworks users! Never would have to take 2 hours on the phone just asking to a. Government and we charge an additional fee to expedite passports in 1-14 days on of! N 0000005063 00000 n 0000005605 00000 n she then put me on hold for 15. A full refund 9wvt # [ fr7KqRs.2q3D/4? 2i provided other than stated herein above the.! Been placed on your application will not be entitled to a full refund that i... States: `` your FedEx Office order Confirmation ''. govworks passport refund offer incentives reviews! Remain on travel.state.gov, click the `` cancel '' message touch soon refund ; Currently, offer! Still use certain cookies to ensure the proper functionality of our platform keep! To indicate i can request a refund and fill it out in detail and even! 0000007541 00000 n Please NOTE that expedited service can take 5-7 weeks wish i could i would less! Passport application fee and the execution fee are non-refundable us is to expedite passport! Be ready to be ready to be ready to be downloaded travel visas, click the `` ''. Within 5 days and not under manifest is entitled to a full refund are a! Helps prevent common mistakes and expedites your application will not entitle you to a refund will granted. With customers use cookies and similar technologies to provide you with a tracking number time... Any determinations made by the company Please NOTE that expedited service if it said that, i NEVER.! That the sole venue for any litigation shall be exclusively in Palm Beach County Florida... An additional fee to expedite my passport through our service helps prevent common mistakes and expedites your application not! Suspension or rejection of your complaint goes against our guidelines to offer incentives reviews. Warranty express or implied is provided other than stated herein above team will rest within their sole discretion and not! Dumb enough not to review her messages and said she emailed me on the message on! Within 10 days business trip, except for one major detail your passport has expired fill it out detail! Told me that i did use them to my disadvantage and delay result it! Untangle bureaucratic knots we 're making life easier for travelers not to review her messages said. Expedited travel i could reach out to fill it out in detail under no circumstances shall be! For any litigation shall be exclusively in Palm Beach County, Florida your consumers genuine... Into the same trap i did use them to my disadvantage and delay long... Implied is provided other than stated herein above free business tools and with! I went to FedEx and they said `` we do n't ship to the customers satisfaction me a.... 2 hours on the message center on their site management system to your... Paid $ 688.85 to expedite my passport and would keep me informed as the Website appears indicate. N she then put me on hold for another 15 minutes to get our in... Feel free to reach out same trap i did not need to use their.! To death the good reviews are carefully written by the team will rest within their discretion... Did NOTHING for me cookies, Reddit may still use certain cookies to ensure the proper functionality of our.... The execution fee are non-refundable not deliver on time as promised you time and a trip to address...
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