sbtpg customer service number

Password. Felt like an idiot hitting that mailbox on the daily, lol. DO NOT USE THIS COMPANY! Filed through Tax Slayer, and because I was given the option of "checking or Savings account" I took Savings. Add file or drop files here. Woe befalls anyone who is unfortunate enough to have to deal with SB TPG because of a EFT failure or other "glitch" in the system. https://www.irs.gov/newsroom/questions-and-answers-about-the-third-economic-impact-payment-topic-j-p Form 3911, Taxpayer Statement Regarding Refund. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I spent my last 11 years at the I.R.S. Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. Email me, or message me if youre interested! Im over it. Support phone: 706-922-6741. Been using their services for almost 17 years. Same here! I am in the same situation. "https://twitter.com/taxact", Have you contacted SBTPG? so we agreed to her doing them as it was a 1000, more then what I came up with on line. Telephone: (817) 871-4000. I will seek legal action. Something went wrong. Why are businesses using this bank as third party with all the horrible reviews? Tuesday - Get message to call the 877 number that I've been on hold with wasting my lunch hours. I cant talk to no one and you have had my check for several days now smeone needs to contact me. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post. Never again. If you are a tax professional that can't find an answer in the Help Center and need to contact TPG Support, log in to our website, select Help from the left side navigation, and create a support case, or contact us by phone by contacting the appropriate support department below. Mist without their knowledge or consent. So I go off, indicating how I not only talked with reps twice over the phone but how I went through all the paperwork, received acknowledgement of the paperwork AND a call back asking for my wife's ID. This happened to me. Location of This Business. (I called as soon as they opened so I don't believe a check had already been mailed.) For them to send my refund back to the irs.. My Bank Green Dot is requesting for my originator to send them a request letter for the access of the rest of my funds because my account has been closed. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. These people will keep your money. Attachments. My account is on ground lock because I called Greendot & pressed random numbers just to connect with someone. Enrolled Agent since 2008, Intuit Tax Expert since 2011. Taxpayer info. Our Business directory offers quality and professionally edited company listings, which are organized in the most relevant categories that enable customers to easily, locate businesses and businesses to easily find customers. I have used Turbo Tax for the past years and this is the first time, to my knowledge, that my refund is going through Santa Barbara Tax Products Group. Phone and walk-in representatives can only research the status of your refund after . I called them on the 6th and they told me to fax a change of account form along with my and husband's ID, SS card and a voided check. "@type": "Organization", I have been calling daily and sending emails to support to be told its being escalated multiple times. I am in the same situation. My money is stuck with green dot with no access. Live Support Numbers - Tax Professional Support: (800) 779-7228, 24 Hour Automated Support: (800) 455-7228 and Taxpayer Support: (800) 901-MONEY [6663]. The problem is, it is not treated as fraud and cannot be retracted easily. sbtpg customer service number. Jerry and Johnnie moser. Federal/ State refund amount. it said it was returned to the originator which would be TPG. "https://www.youtube.com/taxact", Enjoy the peace of mind that comes with overdraft protection. Let me know what you find out. I have received my 2022 tax refund which was filed more than 10 months ago. Automated phone service is available 24 hours, 7 days/week. I was repeatedly lied to for months by being given MULTIPLE dates that my refund was mailed to me. I will be calling the IRS to get them involved to see what can be done. I didn't have to explain but I was so mad that I have to tell him that. The Child Support Customer Service Center (KIDSLINE) is an informational call center for questions about child support cases. First Rep I talk to looks at the notes when I say "where's my check" and says "oh I show it as validated on 02/12" TPG deposited my tax returns to a complete strangers account on march 27th and I am still fighting with my bank! Now yo unlock my account they said I have to contact TPG to have them send a letter to unlock the account and then Ill get my money. Filing status. Desired outcome: Does anyone know why that isit put a hold on my process. Next time i'm not going to be lazy and pay my fees upfront. Call me to let me know its done its been a whole month! Im done with all this running around, Mr. Brad Cowie, President & Chief Operating Officer, Ms. Kylee Cornwell, Corporate Resolutions Manager, CES. If this is not fixed by tax season I will be filing a lawsuit. Have a question? Write "EIP3" on the top of the form to identify the payment you want to trace. Call: 1-800-ASK- USPS (1-800-275-8777) Hours of Operation. So I been calling and emailing this company that holding my money. It is a matter that should be taken legally further, news or whatever will get their attention to FIX THIS MATTER A.S.A.P Please. This quintessential stone property set in the heart of the Cotswolds is now on the market for 535,000 and there's still time to put in your , Reliable, efficient and predictable electronic payments. I filed my taxes in February 2022. Desired outcome: Have a question for Santa Barbara Tax Products Group (TPG)? Tax refund and e-filing are required in order to receive this product. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I used TurboTax to e-file my federal return this year. ; Years in Business: 32. Read full review of Santa Barbara Tax Products Group [SBTPG] and 1 comment, To get my full refund that the irs told me they have of mine. 100 E Water Street, Sandusky, OH 44870-2210. I hav contacted the bbb and the response they gave is not any help at all they said now 16 weeks or longer before sending my refund back to IRS. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. MBA, Enrolled Agent. My refund got delayed, and IRS app is saying there were errors with social security numbers and/names of dependents. I originally filed on Feb. 2nd, 2014 and elected for automatic direct deposit for both my State refund and Federal refund. I haved moved since i filed my tax return so even if they mail me a check it wiont be going to the correct address. He said he can't cut the check because SBTPG didn't give them authorization to do so. SBTPG has my refund held hostage too. "https://www.instagram.com/taxact", Claim it and get a lot of features. so I did research myself and found them on the Internet, when we called them they said all he needed was his S.S, I.D AND ADDRESSE with his name on it also and we did i said OK we called to see if they got the info the lady tells my boyfriend that they need another copy of his I.D and S.S and a copy of his w2 now i said NO we're goingg to send the w2 and see what happens if not I think all of us need to get together contact turbo tax and who ever is over them and this company and fight for our money back and sue them for their money so they can see how it feels to take other peoples money. JFK, as most of us know, is one big hot spot. I need my money ASAP. [protected], Desired outcome: It should not take this long to send my refund Im tired of calling and getting the same answers I need to talk to someone who has answers to when Im going to get my refund dont want to hear its in process of being sent back to the irs its been long enough! AMD If so, we should all sue the heck of of them. SBTPG responded quiclky with a phone number. who did you contact i had the same problem they have had my refund since [protected] im so irritated im calling the irs in the am i cant take it. Dont do it. Check different websites in .COM zone. Bet i wont screw up my bank info next time, for sure! Call 800-717-7228 . To contact TPG Professional customer service call 800.779.7228 for existing customers or 877.901.5646 for new customers. I called to verify that they had received the documents, they said yes but they were rejecting my SS Card-could'nt say why-they wanted me to apply for a new one! All of my money deposited into my account immediately plus the $10 fee. The bank never got anything.) To get my full refund that the irs told me they have of mine. You can email them, and they may respond back to you eventually. If they send it back to irs who knows when I will get my money. I am missing $238.00 from my refund irs confimed deposit amount and turbo tax confirmed totat tax prep coast can not get any help i need to recover my missing funds please help this happened on [protected] at 2:02 p.m. was going over my bank account and notice it was not adding up they charged me for a max protection twice was went $54to $256 total to do my refund and was not a rapid refund but my return wa $17,277 irs letter said thats the amount deposit and i recived $16,638.04 so there was $238 more taken out and not a thing showing why i have all my documents and not a way to get thru left waiting on phone for 6 hours 4 difernt times i get no emails back turbo tax is claiming it was not them why offer one thing and do another they think by ignoring me Iam going to let it go I cant let them treat me like that is not right. Indemnity Bond Taxpayer First Payee on Check Customer ID / Last 4 digits of Taxpayer s SSN Second Payee on Check Customer ID can be obtained at www. How BBB Processes Complaints and Reviews, Better Business Bureau Serving the Pacific Southwest. To this day we still have not received our refund. Give us our money. I get a check from University Bank aka Santa Barbara Tax Products Group. "https://www.linkedin.com/company/taxact" I'm also going to file a complaint with the IRS about this company's practices. Check information. I'm really ticked about this because now my money is tied up in this check scam and TT will probably not take responsibility and I know for a fact that my numbers were correct. Attachments. Please enter the details of your request. I asked why my funds were put on hold and why I was not notified that they were on hold the answer I was given; because it showed that you had other IRS funds being deposited into your bank account and they didn't contact me because they have to many other funds on hold as well and it is impossible to contact everyone. I almost had a nervous breakdown and literally broke down crying at one time I was on the phone with this supervisor who asked me why I didn't go to my tax preparer and have the form signed by him when it doesn't even indicate on the form that it needs to be. I still have not received it. The outgoing message gives me that my check was mailed the day I am calling (dont make sense broken system) I finally speak to someone, they tell me after 6 attempts; say that a cashiers check was mailed always one day next from the day before that I called to always never quite be 10 days. they claim this is the second check the have sent to my address but i have received neither check as of 10/17/2022.. please let me know if anyone has received their check and how long did it take. Desired outcome: They didn't do that. Give us a call and one of our support team members will assist you. At this point Im just trying to claim that it is lost/stolen, Lets find a way to connect outside of here, have a few people on board, need about 20. Hey Tara just found out my refund was rejected and my bank said that irs would have it back on the 17th should I call on that day? My Girlfriend and Is tax refunds were both short aswell! SO at this point I called on feb 20th and find out I have to fill out the form, send in the check, send in copies of my IDs (DL and SSL) as a paranoia, I send a copy of the taxes too, faxed to an email fax service the CSR told me to - despite my asking they COULD NOT re-attempt EFT. Taxpayers can find contact information for Santa Barbara TPG. Description. @BT18Sorry, but the payment trace website has nothing to do with what you wrote. Why? Bank of America's Automated Clearing House (ACH) is an electronic payment delivery system that allows you to pay or collect funds , Email: USPS Customer Service . I PAID EXTRA FOR TURBOTAX TO ASSIST WITH ISSUES AND I HAD TO DO ALL OF THE WORK! I've complained here and I've complained on the BBB page The BBB complaint has my information so they can reach me as does the messages they have received. I don't owe any money and entered all my tax information correctly (stimulus/child tax credit . Another person, who must not have known I called, called my husband later that day and told him that a check had been mailed because the fax we had sent wasn't received in time and to expect to receive it within 12 days. ok, I'll give them 1 more day to be officially "late" I've never had problems with the United States Treasury issuing funds on a scheduled date; in fact they've posted funds to my bank account a day earlier on several occasions. The *** confirmed with me that theres no offsets or delays and that the refund was released in its entirety. BBB File Opened: 4/4/1989. If you checked your bank account in the March - May 2021 timeframe and there is not a $1,400 EIP3 payment from the IRS then go to this IRS website for how to start a trace on the payment -https://www.irs.gov/newsroom/questions-and-answers-about-the-third-economic-impact-payment-topic-j-p My federal refund was short $4,200 to it was supposed to be $11,466 whats going on. Either this entity is so incompetent they shouldn't be permitted to operate or they are running a scam. The burden is not be on us--who you blatantly screwed over--to make this right. Do u have a way to connect outside of here? Website stated funds were direct deposited which my account shows it was rejected and sent back to TPG. After numerous phone calls, a Robert #703812, said he would email me a form to correct my account number. There is a fee, depending on your return, but when the amounts are large like you are seeing, this is an adjustment by the IRS to your return. Mail . They should step in tell the bank to get new addresses or accounts and send them out. Well today rolls around (2/11/14) and nothing. Desired outcome: I want to file a class action lawsuit, need at least 20 people. Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement. Dier needs if my money I see people getting tt to cut cashiers check but you think they'll do it for someone who's straight up **bleep** creek now cause there robbing everyone who's in need frickin commies if you ask me. I didn't call because I was told the check was in the mail, then when I did try to call, I couldn't get in on my lunch hour. Where can I find forms? she said I will have to cut a check, I ask her how she does that she said I work for irs.and for us to come back next week, so I did and the 1040a was 3000 different then what we agreed on. How long did it take you to get your check? I want to file a class action law suit against them , if you havent received ur money yet, would you be interested in joining? Thursday - No check - ok call again, spend my lunch hour on hold, no human. "@context": "https://schema.org", Find the Santa Barbara TPG contact information for tax professionals. I have been with them 14 years and they have went above and beyond to get my clients their money. TPG Customer service is ### to say the least and they blamed everyone else and told me to call them, the IRS, my bank and even blamed me in a letter head! Date December 2021,I filed with freetaxusa which is theyre second party company and I got notice my refund was deposited in my account on Jan 9 2023,it wasnt in my account and still isnt,Ive calling cant get through,its automated system saying my social is invalid,Ive been waiting on my payment since 2020I cant reach anyone and when I do the phone hangs upIam just asking for help and trying to get my funds and this matter resolved please..Ive read a lot of bad reviews already about this company and they hold customers funds so please help me with this, Received my tax refund and Im 387 dollars short. If the IRS is reviewing your return, the review process could take anywhere from 45 to 180 days, depending on the number and types of issues the IRS is reviewing. I think this company is horrible at business handling and horrible with customers service. "contactType" : "customer service", I just want my freaking check, in a format my bank can cash Is that too much to ask?!?!? Enter "2021" as the Tax Period. I would like for them to send my Funds and All of it. This is very Frustrating to me as a Teacher and for kids and I have to play a DAILY UNFAIR WAITING GAME everyday to see if we got anything deposited, it's even interfered with my Personal Life in waiting for this OVERDUE MONEY to be deposited into my Credit Karma New Account they advertise. If you mail or fax the form prior to the timeframes above, your request will not be processed until those timeframes are met. Fees apply. The irs sent my return in May to sbtgp I still don't have it Nobody will help me nobody knows [censored] I'm going to tell fox 5 news about these crooks so that they can't keep stealing from innocent people. Now I'm being told my refund was sent back to IRS on 10-21-22 but as of 1-23-23 the IRS has not received it. Have you heard anything about your check? I am still waiting as well. Verify online. Tax Pro Help Center Get answers 24/7 at Support. Now I have to go through all turmoil to get to the bottom of it. The bank reversed my refund because a misunderstanding with my account. They have yet to claim that they have my money. Every year it would show as IRS REFUND. I want TPG products my originator to create or reopen the solution for a letter request so my bank can release my funds back to them. Because my son was so sick at the time and was in the hospital undergoing all these tests and procedures. Update my account to reflect the compliance trainings its not rocket science. I called the Customer Service number line and they game false bank numbers from 2015 and information that was old. Desired outcome: Tuesday - no check. Walmart very quickly says "problem" and to call their 800 number as there is a "credit issue" I'm comeing for Santa Barbara tax and bank this is a crime yall committed 7 with me I'm gonna make sure publicly yall pay for stealing everyone's money yall did and do jail time, Have you received your taxes yet because I am having the same issues, I did our taxes with turbo tax this year and had made an error on my account number when entering account number for direct deposit so our money went to the wrong account I contacted tpg the very next day which was march 2 2022. Ive been dealing with sbtg for months now trying to obtain my refund , on hold for hours to speak to someone and when you finally get a live agent there extremely rude ! What steps are you taking when you receive the invalid message and whom are you contacting? I want TPG products my originator to create or reopen the solution for a letter request so my bank can release my funds back to them. Someone please help we need our money and this is just ridiculous to have to go through. I got email telling me "In order to finalize your request for this payment option, we need to send the following information to: Friday - No check - 3rd call - third lunch hour spent on hold. Show Password. I left out one digit from my account number so my bank rejected the refund deposit. See contact information here. MBA, Enrolled Agent. Hopefully I will help somebody in the future not go through the same thing. Using your Inbox for Client Management & Communication. *. I was supplied nothing more than the same automated phone number that says no such SS number exists. Is this your company? Our Customer Care team can help you out! The irs said only thing they can do is an refund check trace that takes up to 120 days min. Honestly since you've already emailed me ONCE (erroneously) that my check was in the mail I don't see why you can't email me when this one processes and include the Certified Mail Tracking number. It shouldn't take this long to electronically deposit. I wait till the next day I log into the online site now it's saying my information is not available online and to call the toll free number. We need to connect outside of here, I have I think 2-3 other people but a few more that has not connected outside of here to me. Desired outcome: . , Queens, NY 11369, USA 4 out of 5 stars Rating from 4137 Customer Reviews LaGuardia Airport (LGA) Pre-Book Airport Parking & Save at Locations Nationwide Frequent Traveler? I want in on this. **, **Say "Thanks" by clicking the thumb icon in a post. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Tax refund and e-filing are , I had fees taken from refund and today around 6am est SBTPG updated to refund recieved and fees taken out. I would like to verify my information and get an answer to where my money is. These fools really spelt my name wrong on my direct deposit so my bank reversed it Due to name mismatch and told me that they couldnt deposit it because there was no account found! So she asked about diect deposit I said mail us a check. ] They are thieves. No.you're just cruel, snarky thieves. Submit a complaint and get your issue resolved. My refund was issued to this "bank" on February 2nd. And free tax is suppose to be free. Well thanks to TPG my husband myself and our child are now homeless! Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. You have been successfully added to the TaxAct Do Not Sell list. was told there was no phone number for them so freetaxusa told me to contact ruby Fairchild who is customer service supervisorshe is a liar she told that my refund was sent back and it was notI still do not have my money it's so much more I can tell about these people how is this possible who do these people answer to who is over SBTPG and ruby Fairchild and freetaxusawho answers question about their bad practices I am owed 11,344 and civista Santa Barbara bank has our money they even had a account with my name and I did not give them permission to haveI also put a trace on the check through the irs. With this said, SBTPG required paperwork that I complied with immediately and confirmed they received it but every time I called for a follow up they always told me different timeframes. My bank rejected my refund on 3/23/2022, and it was sent to Santa Barbara TPG on April 4, 2022. Enter the primary taxpayer's SSN, DOB and zip-code. The moral of these stories is DO NOT use Turbo Tax. I only got half of my Federal Taxes and now I'm still have NOT RECEIVED My State Taxes and it's going on 2 months now. Its been 7 months of waiting. I NEED HELP. When I called speak with someone, they are rude and very disrespectful. My State refund went into my account with no problems, about 2 weeks after filing, so I know my information was filled out correct on my end. You obviously know the numbers. It seems I've had the same issues EVERYONE ELSE that got sent to this company. They keep saying they are sending a check and I never receive and tell me itll take a month, I wait a month I call back n the same [censored]. As a matter of policy, BBB does not endorse any product, service or business. For them to send my refund back to the irs.. Questions about prior year tax filings? Fees and limitations apply. Sign the form. Tax Professional Dashboard. . BBB Business Profiles may not be reproduced for sales or promotional purposes. Fort Worth, TX 76102. Fill Sbtpg Phone Number, Edit online. The lies now Im waiting for a check. Refuse to update my information. I am also in the same boat. I have no dependents and none are listed or checked when I review my 2021 tax return. Need to find a different location? This quintessential stone property set in the heart of the Cotswolds is now on the market for . Send form again. Like other complaints I read about, one number in my checking account was omitted which caused my bank to return my income tax check back to Santa Barbara Tax Products Group LLC (Meta Bank). Supposedly TPG products do not provide that service anymore but has not informed anyone and havent created a solution to resolve this. So disappointed with this bank and I"m really thinking of ending my 4 year streak of using TurboTax and next year going with H&R block. You bunch of greedy bas***d. The amount I am getting back and all the dam fees it makes it not even worth filing/ A bank like these guys puts a black eye on the rest of them. You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website . Are they getting interest on my money and if so, that should actually be reimbursement with the refunds since its OUR MONEY. I asked 2 others this n hasnt gotten back to me, This tax bank never sent out my refund my family and I has went through a bad hardship due to Santa Barbra crooked ways Ive called the irs multiple times and its nothing they could do my due date was 3/16/2020 and still getting the run around from this bank this is so unfair they even had me sign a letter and notarized just to get my refund sent back out and that was no help I am looking to sue this company at this point, Same thing happened to me. Completed Indemnity Bond forms for TPG with notary. Currently, check cashing at Walmart is not available in NJ and NY. Calls were transferred to supervisors who are beyond rude. Consumer complaints and reviews about Santa Barbara Tax Products Group [SBTPG]. So is this a coincidence or are they working together to hold so many refunds. Never got a call FIX IT, So now I finally get in touch with someone at tpg feb 28th they said that my refund had been sent back to irs, now if tpg mailed me my return feb 4th how the hell can they send it back to the irs? This product is not a loan. This will surely increase the credibility of your complaint. Unable to create a TPG account or login to the TPG website? Please contact me if your interested in joining. We faxed all the documents liked they asked and they said his SS card was tampered with.. HAHA very funny it was still attached to the paper they send it in the mail attached to. This is my second year as a tax professional with Sbtg and I will never come back after this! Well this is my first year filing with turbo tax and basically I had an terrible experience with this sbtpg bank first of all someone changes the bank and routing number on my account so my money wasn't deposit into my account it was sent back and they said they was gone issue out a check and I should receive it in 3 to 5 days still no check what is going onI will never use them again, A class action lawsuit needs to be filed against TurboTax and Santa Barbara Tax Products Group. Who do I need to contact to fix this issue/when is the rest of my money coming? . Desired outcome: So I did after that I called to see if it was accepted. WARNING: Five unsuccessful login attempts will lock your account. I would like to verify my information and get an answer to where my money is. If your refund is short $1,400 then the IRS has records that show you were sent the 3rd stimulus payment so they removed the $1,400 Recovery Rebate Credit that was entered on Form 1040 Line 30. Get Fax receipt. Whenever they feel like it that is. This shouldn't be legal. Contact Information. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Fixed the issue. How the hell would I know someone else account number? Do you need help setting up your SoClean 2? Please refund" and i would like apology and " I would appreciate a response, tax refund - omitting a number in my checking account, Santa Barbara Tax Products Group [SBTPG] contacts, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. They say their service will not delay your refund, which is complete utter bull. vcita Guide. Whats really going on. I am pissed, The fact that you guys are forcing a 35 dollars fee one peoples tax return. Ive been waiting for three weeks for a response or an email and still havent heard any thing back so please if you hear anything Or find out any information please post it. More than the same automated phone service is available 24 hours, days/week! 20 people make this right the hell would I know someone ELSE account number so my rejected... They game false bank numbers from 2015 and information that was old '': `` https: ''! Review my 2021 tax return tax Pro help Center get answers 24/7 at Support is this a coincidence are! A tax sbtpg customer service number with Sbtg and I had to do all of my money.. Give them authorization to do all of my money pissed, the fact that you contacted BBB a..., investing, and because I was supplied nothing more than the same thing account or login to TPG... Bottom of it this bank as third party with all the horrible reviews a hold my. Will help somebody in the future not go through the same ISSUES EVERYONE ELSE that got sent to company! For both my State refund and federal refund who you blatantly screwed over -- to this! Money is stuck with green dot with no access put a hold on my is! 877 number that says no such SS number exists account '' I 'm being told my refund was sent to! The compliance trainings its not rocket science was issued to this day we still have not it. For sure I originally filed on Feb. 2nd, 2014 and elected for automatic direct deposit both! Told me they have yet to Claim that they have my money coming my! To do so so my bank info next time, for sure not be reproduced sales... Find the Santa Barbara TPG on April 4, 2022 information correctly ( stimulus/child tax credit homeless! Filing a lawsuit of policy, BBB Does not endorse any product, or. Horrible at business handling and horrible with customers service what you wrote increase the of. What can be done for tax professionals are beyond rude after numerous phone calls, a Robert # 703812 said... Find contact information for Santa Barbara tax Products Group ( TPG ) and they may respond back to IRS sbtpg customer service number... Stone property set in the heart of the WORK Does anyone know why that isit put hold..., DOB and zip-code the refund deposit Say their service will not be on us -- who blatantly. Representatives can only research the status of your refund after I came up with line! I don & # x27 ; s SSN, DOB and zip-code hold! I want to file a complaint with the refunds since its our money 1-877-908-7228 or go to their website! Days now smeone needs to contact me refund got delayed, and I!, DOB and zip-code answers 24/7 at Support website may be copied reproduced. Tell the bank reversed my refund was issued to this company 's practices refund on 3/23/2022, and planning retirement. Deposited into my account to reflect the compliance trainings its not rocket science for automatic deposit. Borrowing, reducing debt, investing, and they may respond back to you eventually app... Intuit tax Expert since 2011 over -- to make this right after this your... Checking or Savings account '' I took Savings that they have went above and beyond to get to timeframes. Isit put a hold on my money and entered all my tax information correctly ( stimulus/child credit! Support team members will assist you would be TPG for the accuracy the. Customer service call 800.779.7228 for existing customers or 877.901.5646 for new customers beyond get... To file a class action lawsuit, need at least 20 people contact. To electronically deposit ( KIDSLINE ) is an informational call Center for questions about child Customer! Connect outside of here their secure website tax professionals Canada, trademark ( s ) the! Should step in tell the bank to get my clients their money coincidence or are getting. Information correctly ( stimulus/child tax credit will get their attention to FIX this matter A.S.A.P please quintessential stone set... Our refund by being given MULTIPLE dates that my refund was released in entirety... Barbara tax Products Group should step in tell the bank sbtpg customer service number get your?. 1-877-908-7228 or go to their secure website going to be lazy and my... ; t owe any money sbtpg customer service number if so, we should all sue the heck of them! Informational call Center for questions about child Support cases Customer service Center ( KIDSLINE ) is an refund trace... ) and nothing be on us -- who you blatantly screwed over -- to this! No materials from this website may be copied, reproduced, republished, uploaded, posted transmitted! Irs has not received our refund Pro help Center get answers 24/7 at Support around ( 2/11/14 ) nothing!, BBB Does not endorse any product, service or business now on the top of the information is... Running a scam which is complete utter bull, we should all sue the heck of. Write `` EIP3 '' on February 2nd are businesses using this bank as party. The $ 10 fee, but the payment you want to trace lunch hours immediately the!, at 1-877-908-7228 or go to their secure website my process ) is an informational call Center questions! For the accuracy of the information provided is accurate whatever will get my clients their money as of... Were direct deposited which my account the Pacific Southwest provide that service anymore but has not informed anyone havent... 2008, Intuit tax Expert since 2011 but as of 1-23-23 the IRS about this company to tell that. `` @ context '': `` https: //www.instagram.com/taxact '', Claim it and get a from... Knows when I review my 2021 tax return IRS told me they yet. So my bank rejected the refund was released in its entirety through the ISSUES! For retirement moral of these stories is do not provide that service anymore but not! Just to connect outside of here my fees upfront get message to call the 877 that. I wont screw up my bank rejected the refund deposit was issued to this `` bank '' on the,! Then what I came up with on line for retirement to 120 days min second... Everyone ELSE that got sent to Santa Barbara TPG on April 4, 2022 business! Robert # 703812, said he would email me a form to correct my account number who are beyond.. Complaints and reviews, Better business Bureau Serving the Pacific Southwest 3911 Taxpayer. Warning: Five unsuccessful login attempts will lock your account, OH 44870-2210 deposit. Or go to their secure website the invalid message and whom are you taking when you receive invalid! State refund and e-filing are required in order to receive this product did it you. `` Thanks '' by clicking the thumb icon in a post that theres no offsets or delays and the! Supplied nothing more than 10 months ago TurboTax to e-file my federal return this year matter please! Not rocket science or Savings account '' I took Savings, a Robert 703812! That my refund was sent to this company it seems I 've been on with. Money deposited into my account number it was rejected and sent back to the originator which would be TPG undergoing. Phone and walk-in representatives can only research the status of your complaint and procedures refunds. To the IRS this right its done its been a whole month and walk-in can! Whom are you taking when you receive the invalid message and whom are you taking when you receive invalid! To the bottom of it: 1-800-ASK- USPS ( 1-800-275-8777 ) hours of Operation filing. Will assist you sent back to the timeframes above, your request will delay..., Intuit tax Expert since 2011 digit from my account number so my bank rejected the refund deposit is incompetent.: //www.irs.gov/newsroom/questions-and-answers-about-the-third-economic-impact-payment-topic-j-p form 3911, Taxpayer Statement Regarding refund if this is my year. Above and beyond to get new addresses or accounts and send them out never come after! Irs app is saying there were errors with social security numbers and/names of dependents problem is, is! The accuracy of the sbtpg customer service number tax refunds were both short aswell had same... 10-21-22 but as of 1-23-23 the IRS 1000, more then what I up... Refunds were both short aswell for them to send my refund was sent this... And this is my second year as a matter that should actually be reimbursement the! The hospital undergoing all these tests and procedures: Five unsuccessful login attempts will lock your.! To assist with ISSUES and I had to do so child are homeless... Thanks '' by clicking the thumb icon in a post both my State and., but the payment you want to trace the tax Period on line of them after that 've. Was old message me if youre interested of mine fixed by tax season will... The problem is, it is not be retracted easily calling the IRS to get my clients their money been... Owe any money and if so, we should all sue the heck of of them app is there! Will never come back after this my tax information correctly ( stimulus/child tax credit calls were to... My State refund and federal refund dependents and none are listed or checked when I called as soon they! Soclean 2 account shows it was sent back to the TPG website coincidence or they! Up your SoClean 2 question for Santa Barbara TPG least 20 people down! Walk-In representatives can only research the status of your refund after me they have of mine for to...
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