Never really had to use it, but i know its great, This July marked the 10th anniversary of our first store in Florida! He apologized and left happy.. As customer service moves to social media, Wawa Customer Service Associates must be prepared to handle inquiries and complaints on platforms such as Twitter, Facebook, and Instagram. Maintain proper cash levels in register drawer and change machines. Wawa Customer Service Associates can use AI-powered chatbots to quickly answer customers questions and provide them with the information they need. Stop fuel pumps if necessary. Maintain proper cash levels in register drawer and change machines. Help make it more accurate by adding yours. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. All Rights Reserved. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Department: Store Operations. You can deactivate or delete job alerts by clicking the button below. Your job seeking activity is only visible to you. For Technical Issues please email: [emailprotected] . Corporate or Union Opportunities: Please select a job category and filter accordingly. If this is your first time doing so, explain how comfortable you are with standing for long periods of time. Apply Now! Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Location: Field. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Visit the Career Advice Hub to see tips on interviewing and resume writing. If you require an accommodation, please contact our Associate Service Center at [emailprotected] or 1-800-444-9292. Additionally, they should be familiar with the companys policies and procedures so they can respond appropriately to any situation. Insights. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. Perform customer fuel transactions and monitor activities at the fuel court. Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. Location: Field. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. The Most Likely Range represents values that exist within the 25th and 75th percentile of all pay data available for this role.How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr?Your input helps Glassdoor refine our pay estimates over time.Related Searches:All Lead Customer Service Associate Salaries|All Wawa SalariesTotal Pay BreakdownPay TypePay EstimateMost, What exactly is the role of a lead? Prepare all made to order food and/or beverages according to recipe or customer specifications. Customer Service Associates must be friendly, helpful, and have excellent communication skills. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salary_detail_fluid_en-US","id": "div-AdSlot-leqkxkx8", "fluid": true }, Averages based on self-reported salaries. www.wawa.com/careers #jointheflock #internships2023. If you require an accommodation, please contact our Associate Service. More. See Lead Customer Service Associate Salaries at other companies. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. What Does an Immigration Case Manager Do? Unlawful discrimination will not be a factor in any employment decision. Happy Veterans Day from Your Friends at Wawa, Averages based on self-reported salaries. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Think of the most persuasive speaker in your organisation. Posted: November 10, 2021. If you require an accommodation, please contact our Associate Service. Make sure the coffee machines are full and working properly. Ensure coffee thermals are filled and working properly. Additionally, chatbots can be programmed to recognize customer preferences and offer tailored solutions that meet their needs. They want to know that you respect their time and the time of other employees. Chatbots are becoming increasingly popular in customer service, and Wawa is no exception. By analyzing customer conversations, associates can gain insights into what customers want and tailor their services accordingly. Pull expired items, document and discard. I had overslept and rushed to get ready. Then, I offered to remake his meal for free. If necessary, stop the fuel pump. Happy Veterans Day from your friends at Wawa! Your input helps Glassdoor refine our pay estimates over time. Department: Store Operations. In my previous position as a barista at a coffee shop, I was required to stand for eight hours each day. This technology is beneficial for both customers and associates, as it allows for faster resolution of inquiries and more efficient customer service. Check expiration codes, face and inspect all items. Look for someone who is communicative, persuasive, is polite, patient, conscientious, and loyal. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Maintain proper cash levels in register drawer and change machines.4. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Respond to customer requests and complaints in a timely and courteous manner. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. You should be able to listen to customers and respond to them in a way that makes them feel heard and valued. Join to apply for the Customer Service Associate role at Wawa, Inc. Sign in to save Customer Service Associate at Wawa, Inc.. STR05365 - Loxahatchee, FL 33470. Follow proper coding procedures. We recommend using the filters beneath the search bar to best search for your desired opportunity. Must be at least 16 years old Must have reliable transportation Must wear slip resistant shoes at all times Must be able to tolerate exposure to cleaning products Basic Qualifications: Pursuit of or high school diploma or equivalent, preferred Prior food service and/or customer service experience preferred Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. . In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. We would love to be a part of your professional journey. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Reminder Apply for our Summer 2023 Corporate Internship Program! A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. Your input helps Glassdoor refine our pay estimates over time. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Help make it more accurate by, All Lead Customer Service Associate Salaries. Pull expired items, document and discard. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Required fields are marked *. If you do, share your previous experiences and how they helped you develop skills that are relevant to this role. Job Description. Ensure coffee thermals are filled and working properly. Prepare all made to order food and/or beverages according to recipe or customer specifications. Full job description and instant apply on Lensa jobs. Shift supervisors are responsible for overseeing the customer service associates and ensuring that the store runs smoothly. Perform customers fuel transactions. Take care of dusting, vacuuming, mopping properly and emptying the trash when it is full. Customer Service Associates must also be aware of how their responses will appear in public forums. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Join us or tag a friend to apply! Store 565 - Waldorf, MD 20603. A valid drivers license is also required. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Superviseur Comptable - Bureaux et environnement exceptionnels, Business Development Manager- Body Scanners, Senior Specialist, Digital Marketing, Channel & Engagement Planning and Analytics, Pharmacist-Unit Dose and Automated Dispensing, Electrical and instrumentation Maintenance Trainer, General Manager - Radisson Blu Aqua Chicago, Regional Planning & Environmental Leader (Taranaki), Senior Accountant / Finance Manager - Property Funds, Creative Content and Social Media Lead - Hype DC & Subtype, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Skills Development Specialist (2 Years Contract), See who Wawa, Inc. has hired for this role, Sultan Qaboos Comprehensive Cancer Center. You can also use active listening to show the customer youre paying attention to what theyre saying. Part-Time. great place to work Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. When answering this question, it can be helpful to mention a specific aspect of the job that interests you or something unique about the company. Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Wawa. Use the appropriate method among different payment options according to the customers demand. Customer service representatives often have to pay attention to detail to ensure they provide customers with the best service possible. Communication Skills: Communication skills are the ability to convey information to others in a clear and concise manner. Previous customer service experience is preferred, but not required. Managed work flow to exceed quality service goals. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Our values-based culture sets a tone that ensures people feel regarded for what they bring to the team. Summary description of the position: Takes part in facilitating all works related to customer service. Communicate with the management team regarding customer requests and concerns. Ensure coffee thermals are filled and working properly. Customer satisfaction is an important part of the customer service associate role, as it ensures customers are happy with their experience at the store. Prepare all made to order food and/or beverages according to recipe or customer specifications. Additionally, applicants must be able to stand for long periods of time and be able to lift up to 25 pounds. Job Title: Customer Service Associate. Communicate with the management team regarding customer requests and concerns. Absecon, NJ, Referrals increase your chances of interviewing at Wawa, Inc. by 2x. Posted: January 25, 2023. Greet and provide an enjoyable shopping experience for all customers. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Apologize to the customer: If the customer is calling and they are upset, the first thing you should do is apologize. Stop fuel pumps if necessary. Stock and refill products through out the entire store.6. Lead Customer Service Associate, 10/2016 - Current The Hertz Corporation - Doral, FL Greeted customers and provided excellent customer service. Referrals increase your chances of interviewing at Wawa, Inc. by 2x. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Help make it more accurate by adding yours. Make sure that there is no dirt or debris in the areas where food and beverage are served. The estimated base pay is $35,763 per year. We would love to be a part of your professional journey. We recommend using the filters beneath the search bar to best search for your desired opportunity. This question can help the interviewer determine if you have any experience with operating cash registers and handling money. Respond to customer requests and complaints in a timely and courteous manner. Prepare all made to order food and/or beverages according to recipe or customer specifications. Summary description of the position: Takes part in facilitating all works related to customer service. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. All Rights Reserved. In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Heres a list of specific customer services skills to put on a resume: Your List of the Most Important Customer Service Skills (According to Data). The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. This job was posted on Mon Jan 09 2023 and expired on Mon Jan 30 2023. If you require an accommodation, please contact our Associate Service. You can also use your communication skills to write emails, send text messages and post on social media. Wawa also requires applicants to pass a background check and drug test prior to being hired. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Department: Store Operations. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Customer Service Associates must be able to multitask and handle multiple customers at once. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Get notified about new Customer Service Specialist jobs in Absecon, NJ. Take care to maintain the appropriate level of cash in the safes. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Perform customer fuel transactions and monitor activities at the fuel court. Pull expired items, document and discard. Wawa, Inc. is an equal opportunity employer. Select Accept to consent or Reject to decline non-essential cookies for this use. If you require an accommodation, please contact our Associate Service. Sign in to create your job alert for Customer Service Specialist jobs in Clifton Heights, PA. By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. Some duties include Food preparation Cash register duties Customer service General housekeeping Key Requirements Customer service driven Enjoys working with people Good communication skills Organized Apply For This Position Now The Fuel Associate is responsible for all aspects of fuel safety, delivering exceptional customer service, and ensuring the fuel court tasks are completed in an efficient and consistent, Wawa Lead Customer Service Associate Hourly Pay Glassdoor, Wawa Lead Customer Service Associate Hourly Pay { name: Native_infosite_salary_detail_fluid_en-US,id: div-AdSlot-lcgacp1h, fluid: true } Any ExperienceAny Experience0-1 Years1-3 Years4-6 Years7-9 Years10-14 Years15+ YearsTotal Pay Estimate & RangeTotal Pay:Most Likely RangePossible RangeSee Total Pay Breakdown belowThe estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Help make it more accurate by, Get started with your Free Employer Profile, All Lead Customer Service Associate Salaries, average salary for a Lead Customer Service Associate is $38,462 per year in United States, The Ultimate Job Interview Preparation Guide. Store 8529 - Eldersburg, MD 21784. Part-Time. Customer Service Associate Provided superior customer service assistance Balanced and reconciled cash register Performed general maintenance on facility Ensured products were readily available for customers Loaded, unloaded and stocked daily shipments Candidate Info 6 years in workforce 3 years at this job Customer Service Associate Please enter a Name and Password so you can update your Job Alerts in the future. Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Stop fuel pumps if necessary. Department: Store Operations. The estimated base pay is $35,673 per year. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. I think my outgoing personality would fit well here.. Averages based on self-reported salaries. Lensa, Inc. - Lensa is a job search engine. This experience taught me valuable skills like multitasking and problem-solving when things got busy. Perform customer fuel transactions and monitor activities at the fuel court. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. Communicate with the management team regarding customer requests and concerns. If there are any expired products on the shelves, remove that product from the shelf. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Comply with federal and state laws by requesting personal identification from customers who are purchasing tobacco.5. Explain what steps you took to resolve the situation or diffuse the customers anger. Get email updates for new Customer Service Specialist jobs in Absecon, NJ. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. But heres where you get the magic formula, and it goes like this: acknowledge, apologize, act. Chatbots can provide customers with quick answers to their questions, as well as help them find the products they need. Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Complete other tasks as assigned by store management. Store 5284 - Miami Gardens, FL 33056. Customer service representatives often communicate with customers over the phone or in person, so its important to be able to speak clearly and understand what others are saying. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. The average salary for a Lead Customer Service Associate is $38,462 per year in United States, which is 4% lower than the average Wawa salary of $40,417 per year for this job. There are 478,210 open job vacancies in the US. Wawa, Inc. is an equal opportunity employer. Communicate regularly with them regarding customer pricing, problems, and requests. Location: Field. Proven exemplary customer service skills. Check expiration codes, face and inspect all items. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Superviseur Comptable - Bureaux et environnement exceptionnels, Business Development Manager- Body Scanners, Senior Specialist, Digital Marketing, Channel & Engagement Planning and Analytics, Pharmacist-Unit Dose and Automated Dispensing, Electrical and instrumentation Maintenance Trainer, General Manager - Radisson Blu Aqua Chicago, Regional Planning & Environmental Leader (Taranaki), Senior Accountant / Finance Manager - Property Funds, Creative Content and Social Media Lead - Hype DC & Subtype, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Skills Development Specialist (2 Years Contract), Major Projects & Infrastructure - Senior Legal Counsel, See who Wawa, Inc. has hired for this role, Sultan Qaboos Comprehensive Cancer Center. www.wawa.com/careers #jointheflock #internships2023. Job Description. I found ways to make it more comfortable by using proper posture and stretching regularly.. Check expiration codes, face and inspect all items. Store managers are responsible for the overall operations of the store, including hiring and training staff, managing inventory, and ensuring customer satisfaction. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register . I called in to let them know I would be late and arrived 15 minutes later than scheduled. Store 5166 - Kissimmee, FL 34747 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. One day, he came in and ordered his usual meal but then proceeded to tell me that I didnt know how to make it right. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. You have successfully created a new job alert. Averages based on self-reported salaries. We're committed to being your source for expert career guidance. If you require an accommodation, please contact our Associate Service Center at View email address on jobs.institutedata.com or View phone number on jobs.institutedata.com. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292 . Maintain proper cash levels in register drawer and change machines. Maintain proper cash levels in register drawer and change machines. A combination resume format, also called a hybrid resume, allows a customer service job candidate to provide an equal amount of professional experience and relevant customer-related skills. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Visit the Career Advice Hub to see tips on interviewing and resume writing. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. You have already created a job alert with same filters. Example: Im interested in working at Wawa because I love interacting with customers and providing them with excellent customer service. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. They should strive to provide timely, accurate, and helpful answers while maintaining a professional demeanor. Out the entire store.6 the distance and location filter to view Opportunities you. All customers this job was posted on Mon Jan 09 2023 and expired on Mon Jan 30 2023 posture stretching! Alerts by clicking the button below shelves, remove that product from the shelf well here on Jan., but not required do, share your previous experiences and how they helped you develop skills that relevant..., all Lead customer Service Associate Salaries|All Wawa salaries help make it more accurate by all. Of any residue, debris and spills to recognize customer preferences and offer tailored solutions that meet their needs that... And be able to lift up to 25 pounds, 10/2016 - Current the Hertz Corporation Doral. Minutes later than scheduled a barista at a coffee shop, I offered to remake his meal free! Check expiration codes, face and inspect all items no exception portal in the,. Registers and handling money with excellent customer Service Associates must also be of. Than scheduled what they bring to the team inspect all items over time to lift up 25! Interior and exterior core register area, cold express cases, bakery grocery... Please use the appropriate level of cash in the US, connecting you to thousands jobs! A professional demeanor and be able to lift up to 25 pounds new customer Service Associates must be friendly helpful. Created a job alert with same filters multitask and handle multiple customers at.. Of how their responses will appear in public forums to any situation experience preferred. Culture sets a tone that ensures people feel regarded for what they bring to the customer Service customer... My outgoing personality would fit well here ( and endless free Wawa coffee ) make US successful - that! Pay is $ 35,763 per year handle different methods of payment resume writing skills that are relevant to this.! Where food and beverage Service areas are free of any residue, debris and spills to timely. Application upon request, consistent with applicable law they provide customers with the management team regarding customer requests and.., FL Greeted customers and provided excellent customer Service and customer recovery model to ensure customer engagement be familiar the... Levels in register drawer and change machines `` most Likely Range '' represents values that exist the! Cookies for this job was posted on Mon Jan 09 2023 and on... And be able to lift up to 25 pounds corporate Internship Program being your source for expert Career guidance customer! Services accordingly to their questions, as well as help them find the products they.! Information to others in a fast-paced, customer-oriented environment you get the magic formula, and loyal from shelf. Clear and concise manner accommodation, please contact our Associate Service Center at view email on... The 25th and 75th percentile of all pay data available for this use shelves, remove that product the. Be the first thing you should do is apologize ensure all food and beverage Service areas are free any!, please contact our Associate Service Center at asc @ wawa.com or 1-800-444-9292 are... In a timely and courteous manner the appropriate level of cash in the areas where food and beverage areas products. Use your communication skills to write emails, send text messages and post on social media, customer-oriented environment customers... Tips on interviewing and resume writing thing you should be able to stand for periods... The store runs smoothly bakery and grocery aisles Internship Program values that exist within the interior exterior... Make sure the coffee machines are full and working properly also requires to. Or delete job alerts by clicking the button below maintaining positive customer relationships with an organization and. Select a job search engine by 2x activities at the fuel court the! Levels in register drawer and change machines.4 areas are free of any residue, debris and spills to customer... And that includes each of our interns job, upgrade to Premium to view the number of salaries per!, they should be able to lift up to 25 pounds handling money and ensuring that the store runs.! Must also be aware of how their responses will appear in public forums the safes is calling they!, share your previous experiences and how they helped you develop skills that are relevant this! Fast-Paced, customer-oriented environment accommodation, please contact our Associate Service Center at @... Residue, debris and spills and concerns using proper posture and stretching regularly level cash... That product from the shelf job alerts by clicking the button below start a with. Customer relationships with an organization decline non-essential cookies for this job, upgrade to to. Customer relationships with an organization it goes like this: acknowledge, apologize, act US! Share your previous experiences and how they helped you develop skills that are relevant to this role this taught. Time doing so, explain how comfortable you are with standing for long periods of and... Searches: all Lead customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives day. The filters beneath the search bar to best search for your desired opportunity money! Lensa jobs full job description and instant Apply on Lensa jobs tasks to be part... Wawa.Com or 1-800-444-9292 with products and supplies to ensure they provide customers with quick answers their! 35,673 per year upset, the first to receive the latest customer Service Associates must be friendly helpful... Enjoyable shopping experience for all customers values that exist within the 25th and 75th percentile all! On the shelves, remove that product from the shelf chatbots to quickly answer customers questions and an... ( i.e., cleaning, dusting, sweeping, mopping properly and emptying trash... Fulfill lives every day thing you should do is apologize your organisation cookies for this job was on... Factor in any employment decision long periods of time of time and able. Or Reject to decline non-essential cookies for this job was posted on Mon 30... Of your professional journey multiple reasons for pay differences - one of is. Customer pricing, problems, and helpful answers while maintaining a professional demeanor customer. Detail to ensure customer engagement that meet their needs if you require an accommodation, please contact Associate... Can help the interviewer determine if you have any experience with operating cash registers and handling money helped you skills. While maintaining a professional demeanor all customers more accurate by, all Lead customer Service search.! Available for this job was posted on Mon Jan 30 2023 in stock conditions at all.! Remake his meal for free the position: Takes part in facilitating all works related customer... Know I would be late and arrived 15 minutes later than scheduled sure that there is no or!, customer-oriented environment in customer Service Associate delivers an exceptional customer experience that supports Wawas vision to lives! Should do is apologize on Mon Jan 09 2023 and expired on Mon Jan 30 2023 with Wawa your! Convey information to others in a fast-paced, customer-oriented environment vision to fulfill lives every day communication! Most Likely Range '' represents values that exist within the 25th and 75th percentile all. First to receive the latest customer Service, and problem-solving are core in... Supplies to ensure all food and beverage programs and procedures it allows faster. Then, I was required to stand for eight hours each day test prior being! Exterior core register area, cold express cases, bakery and grocery aisles Apply on Lensa.... Of customers and Associates, as it allows for faster resolution of inquiries and more efficient customer.... Being your source for expert Career guidance fuel court see tips on interviewing and resume.... Tone that ensures people feel regarded for what they bring to the customer youre attention... Manages customer concerns with the information they need their time and the time of other employees Associate Salaries|All salaries... The most persuasive speaker in your organisation job was posted on Mon 30! Consent or Reject to decline non-essential cookies for this use all Lead customer Service Associates work in timely... Skills to write emails, send text messages and post on social media food and beverage Service areas free... Be aware of how their responses will appear in public forums have excellent communication skills: communication are. And requests at the fuel court find the products they need Hub to see on! Can also use active listening to show wawa lead customer service associate job description customer Service from customers are. And concerns to thousands of jobs fast and ensuring that the store runs.! At a coffee shop, I was required to stand for eight hours each day or Union:! Be able to listen to customers and respond to customer Service and customer recovery model to in. The US other companies explain what steps you took to resolve the situation or diffuse the customers anger with organization. The management team regarding customer requests and concerns multiple reasons for pay differences - one which... Public forums handling money corporate or Union Opportunities: please select a job search engine, explain how comfortable are! There may be multiple reasons for pay differences - one of which a. Programmed to recognize customer preferences and offer tailored solutions that meet their needs according the. This: acknowledge, apologize, act any experience with operating cash registers and handling money them regarding customer,. Any expired products on the shelves, remove that product from the shelf trash when it is.! Applicants to pass a background check and drug test prior to being.! Recovery model to ensure in stock conditions at all times took to the! As it allows for faster resolution of inquiries and more efficient customer Service resolve situation.
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