Yamini Rangan is the Chief Customer Officer of Dropbox Inc. also Yamini Rangan: Thank you so much, Anna. A tech industry veteran, Yamini has more than 24 years of experience ranging from product marketing, sales, and strategy. Find more alumni from Clemson University. In early August Hubspot (HUBS) co-founder and CEO Brian Halligan announced that he would be stepping down as CEO and current Chief Customer Officer Yamini Rangan would . HubSpot -- a company which develops products for marketing, sales, and customer services -- announced last week that the co-founder and current CEO, Brian . Before we wrap, I do want to ask you, whats the future of HubSpot? Select a Column Field to add to the results, Refer a Friend and Earn One Month of Free Membership. sale As the company's first-ever CCO, Yamini is focused on reducing friction for the customer. GuruFocus.com is not operated by a broker or a dealer. There are a bunch of issues with that type of funnel vision. You can see them in their natural space, and you get how much multitasking they need to do to run a small business. Yamini Rangan. That, in a nutshell, is what we think is the right way for go-to-market functions to be customer focused rather than function-focused. Yamini previously served as . We started as a marketing automation company, and we are in the middle of the transformation to get to a CRM suite and from a CRM suite to a CRM platform. What follows is a lightly edited transcript of the episode. Yamini Rangan is President/CEO at Hubspot Inc. See Yamini Rangan's compensation, career history, education, & memberships. Anna Griffin: Thats so important, particularly in a world where net revenue retention is the number one driver of enterprise value. and Yamini Rangan. sale It started with the art and the science of driving this type of customer Flywheel. It has an affiliated registered investment adviser, which serves as the subadviser to an exchange traded fund. Yamini Rangan is Chief Executive Officer at HubSpot. When breaking the CEO score down by factors such as department, gender, and ethnicity, we see that males at HubSpot rate Yamini . @hbfleishman. Yamini Rangan around $393,300. If you dont focus on the customer, you can have the most beautiful journey map and measure everything but nothing is going to change. They could go to your website and look at your product. They have also studied at Clemson University : Anju Rao - Starbucks. It goes from there to monthly management meetings that start with customer interviews and customer-first meetings, weekly NPS meetings where we measure net promoter score. Insiders at HubSpot own 5.6% of the company. The estimated net worth of Yamini Rangan is at least $29 Million dollars as of 2023-03-02. Ive been with the company for about two and a half years, and Im super excited about where were going in the next decade. Its a tremendous amount of responsibility to take something like that on. -- a company which develops products for marketing, sales, and customer services -- announced last week that the co-founder and current CEO, Brian Halligan, would step into the role of executive chairman and chief customer officer, Yamini Rangan, will become HubSpots CEO, effective September 7, 2021. How to drive more customer retention is on everyones mind. no insider transaction in Dropbox Inc (DBX). Last updated: 5 January 2023 at 4:12pm EST. Its shaped by the people you hire,. 4,129 shares on June 13, 2019, which Homeowners Exemption. According to the SEC Form 4 filings, Yamini Rangan has made a total of For Yamini, driving scale starts with a strategy-based operational cadence that keeps everyone moving forward. In spite of her customer-facing roles, Yamini identifies as an introvert. In Yaminis opinion, the role has come about due to two major trends; the first is the belief that how you sell outweighs what you sell. Under no circumstances does any information posted on GuruFocus.com represent a recommendation to buy or sell a security. sale Providing crafted solutions to customers across marketing, sales, customer success, and support to enable this Flywheel is a huge opportunity that customers in small, and medium businesses need. Catherine Defoe from Voodoo Marketing chats with Yamini on her journey to HubSpot, how to grow your business during a pandemic, diversity and inclusion in the work place and most importantly wine. When you just look at numbers, you dont understand whats happening with that particular customer persona. The largest trade she's ever made was selling 35,936 units of HubSpot Inc stock on 6 December 2018 worth over $785,202. Im not going to assume that the first conversation means here is what my company does. That first conversation is getting a sense of where the customer is in their journey and what is the next best thing that we can provide to them that adds value to their journey. Learn More about Yamini Rangan's net worth. Rangan Kasthuri G & Yamini Trs. , If you do just that, youll still move the needle because youve broken down the siloed functional thinking that creeps into an organization, and youve taken it to a place where its much more about the customer. Short on time? Learn how to use HubSpot and inbound to grow better. Let's turn to our first quarter 2022 financial results. of 874. And its clear this mindset is more than just a cultural norm at the organization. of 61,738 shares made by Timothy Regan Named Glassdoor's #2 Best Place to Work in 2022, HubSpot has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more. $7,000. In . Yamini previously served as Chief Customer Officer at Dropbox, where she was responsible for embedding customer focus across the organization. Yamini Rangan. September 9, 2020. I cant wait to focus on areas where I can add real value and support for our leadership team and customers.. She might be the new CEO of HubSpot, but it isn't like she's new to the company. Yamini Rangan It cant just be put in silos. I got to see how to connect patterns across multiple years and geographies and help organizations go through a pretty significant scale. Yamini Rangan is the Chief Customer Officer at HubSpot, a leading customer relationship management platform for scaling businesses. HubSpot Inc (HUBS)'s detailed insider trading history can be found in Insider Trading Tracker table. Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the marketing, sales, and services teams. "This transition allows her and the team to continue with their excellence in execution, and gives Halligan space to focus on where he adds the most unique value to HubSpot.". And it's clear this mindset is more than just a cultura. Im not going to tell you anything fundamentally different about how you drive that type of customer attention. SaaStr 475: 3 CEO Lessons in Scaling Enterprise CX with HubSpot's CEO Yamini Rangan. When Yamini hit the half-year mark . Other recent insider transactions involving Dropbox Inc (DBX) include She said, "Its the honour of a lifetime to partner with our founders to write HubSpots next chapter.My goal is to make our customers, partners, employees, and investors proud -- proud to grow their businesses, careers, and futures with HubSpot. "When you have siloed strategies, which we've had for many years, that actually leads to disjointed systems. Halligan will shift to executive . Were excited for this new chapter in HubSpots journey and what it means for our customers, partners, employees, and shareholders. Prior to joining Dropbox, Rangan spent four years at Workday where she was the Vice President of Sales Strategy and Operations and helped quadruple revenue and scaled the sales organization. Yamini Rangan: Its fascinating. of 201,602 shares made by Bart Volkmer You might contact Yamini Rangan via mailing address: 333 Brannan Street, San Francisco Ca 94107. They're changes you might want to make as well if you're focused on SMBs and mid-market especially: #1. However, you dont need to reinvent the wheel the biggest driver of growth in 2021 and beyond remains your customers.. Anna Griffin: Yamini, welcome to the show. During my decade in on-premise B2B, our sales team celebrated every win with big gongs and bells. Source: Supplied. Rangan, who now becomes one of a handful of female tech CEOs nationwide, was the highest-paid executive at the sales and marketing software company last year. In the coming years, Yamini will focus on scaling HubSpot, which recently surpassed US$1 billion in annual recurring revenue and 100,000 customers. Chief Financial Officer John Kinzer Learn More on Yamini Rangan's salary. On average, HubSpot Inc executives and independent directors trade stock every 9 days with the average trade being worth of $10,410,783. Brian Halligan, Founder and CEO, HubSpot. See all integrations. Im a huge fan of Intercom and we operate in very similar markets, so Im really excited about this conversation. It starts here: https://www.gong.io/revenue-intelligence/Connect with Devin Reed: https://www.linkedin.com/in/devinreed/Connect with Sheena Badani: https://www.linkedin.com/in/sheenabadani/ Prior to becoming CEO, Yamini served as the company's first-ever Chief Customer Officer.In September 2021, she succeeded CEO Brian Halligan, the co-founder of HubSpot who had served as CEO for the 15 . The C-suite is not a static environment. sale and The shares were sold at an average price of $450.00, for a transaction totalling $393,300.00. This information is according to proxy statements filed for the fiscal year. The company was founded by Halligan and Dharmesh Shah in 2006. BREAKING: Tiny biotech successfully treats blindness. Where will it take us? Were certainly seeing an acceleration in digital transformation over the last couple of years, but this is just the beginning. Build systems excellence. Thats what brought me to HubSpot. Her operational excellence combined with deep empathy for customers has not only led our business to a new level of growth over the past year, but has been foundational in supporting our customers and partners during the COVID-19 pandemic. Year of birth: 1975: Yamini Rangan Age: 47: Marital Status: Married: Children: 2 boys: Nationality: American: We're committed to your privacy. Hes committed to our mission and will be closely involved in product, partner, and long-term strategy. She's the first to take on the role within HubSpot, having previously been CCO for Dropbox. Insiders are limited to only officers and/or directors of the company. At SAP, I held several customer-facing leadership roles in strategy, pre-sales and value-based selling and helped close landmark deals. Yamini previously served as the company's first-ever Chief Customer Officer, where she focused on reducing friction for the customer. Together, we have the opportunity to help millions of organizations grow better and truly build a once-in-a-generation company. We have a Customer Advisory Board where we engage with them much more deeply in terms of insights. DAR Mar 31 Haas School of Business, 2220 Piedmont Ave, Berkeley, CA 94720, USA | March 31, 2022 @ 12:30 pm - 1:30 pm. Most recently, Yamini Rangan sold 874 shares of the business's stock in a transaction on Tuesday, April 19th. As of 19 April 2022 she still owns at least 59,650 units of HubSpot Inc stock. Earlier, I mentioned our customer-first meeting. This post was originally published for 99+, our company-wide intranet. CEO @HubSpot. They sold a total of 120,603 shares worth more than $37,502,351.06. Yamini Rangan has not been actively trading shares of HubSpot within the last three months. Yamini Rangan: I love that question. Were in the middle of a transformation. When we have a company meeting or a board meeting, we start with the voice of the customer. Today, I am happy to share that we are adding new features to Service Hub that will help scaling businesses keep up with growing customer expectations and add even more value. When you get all those customer conversations and you understand buyer motivation, buyer behavior, buyer decision making, and you are able to really get curious about customers in that deep manner, it has a pretty lasting impact on the career. also You are describing the buyers journey today, which has completely changed. The notion of engagement is that just-in-time engagement you are just talking about. But the funnel is failing marketers, salespeople, customer success agents, and frankly, customers. Easy. of 104,000 shares made by Dharmesh Shah She made approximately $13.7 million . Growing up in India, growing up in a fairly small town, starting as an engineer and figuring my way I aspired to do something great. ChatGPT is here to stay. GTM Lead, Webinars & Partner Marketing, Intercom, Co-founder & Chief Strategy Officer, Intercom. and For our listeners, tell us a little bit about your career journey and how you ultimately got to help HubSpot. She assumed her current role after serving as HubSpot's first chief customer officer, where she oversaw the marketing, sales, and services teams. "We're excited for this new chapter in HubSpots journey and what it means for our customers, partners, employees, and shareholders. Other key executives at Dropbox Inc include Learn More on Yamini Rangan's contact information. Difficult. Enjoy a 7-Day Free Trial Thru Mar 09, 2023! Mar 15, 2022. This information is according to proxy statements filed for . For us, that was the end of the journey. But you already answered it. Its fairly simple, but sometimes the basics are the most powerful things. Previous to Yamini's current city of Piedmont, CA, Yamini Rangan lived in San Francisco CA and Napa CA. In case you dont know the name, Yamini recently went from Chief Customer Officer to Chief Executive Officer at Hubspot. That was a very transformational pivotal point in my career being in front of customers. Engineering taught me first-principles thinking; breaking down the problems into very manageable parts, thinking about systems approach, and applying some principles to solve complex problems. We're mid-season and to celebrate, Simi welcomes Yamini Rangan, CEO of HubSpot to Trailblazers.HubSpot is a leading customer relationship management (CRM) platform and publicly-traded company. How do you guys bring customer insight into the company in a way that people who arent customer-facing can get customer insight? Were excited that we are operating in such large spaces, so we want to be able to drive that. The speed of the Flywheel increases when you add force to areas that have the most impact on the customers success, and it decreases with any point of friction in the customer journey. What does that look like at HubSpot? Shes proven she can lead HubSpot, and Im excited to partner with her for many years to come in my new role as Executive Chairman. Yamini Rangan is Chief Executive Officer at HubSpot. . HubSpot, Inc. develops Internet marketing software solutions. In summary, during the past 3 months, insiders sold 97,900 shares of HubSpot Inc (HUBS) in total and bought 0 shares, with a net In 2021, there are more than 7,000 people in LinkedIns Chief Customer Officer group. In the past, Yamini has also been known as Yamini R Rangan, Yamini G Rangan, Yamini Rajagopal, Yamimi Rangan and Yamini G Rajagopal. When we hired Yamini, we knew we were hiring an incredibly effective executive with a track record of high impact roles at enterprise companies to oversee our go-to-market motion, said Brian Halligan. This event will be in-person and live-streamed via YouTube. Yamini Rangan: One thing I really like is that the question focuses on customer retention. Yamini Rangan is a strategic and results-oriented technology professional with over two decades of experience across sales, marketing, operations, and strategy. Other recent insider transactions involving HubSpot Inc (HUBS) include Here are a few key takeaways: If you enjoy our discussion, check out more episodes of our podcast. Passionate about customer-centricity, Yamini believes the key to . Before joining Dropbox, Rangan spent four years at Workday, where she was the vice president of sales strategy and operations. a net "But excited. brought Free and premium plans, Customer service software. Learn More on HubSpot's active insiders. Stock quotes provided by InterActive Data. Yamini Rangan is Chief Executive Officer at HubSpot. In summary, during the past 3 months, insiders sold 559,169 shares of Dropbox Inc (DBX) in total and bought 0 shares, with a net That ability to know how those things ultimately connect makes for an incredible CEO experience. Country of residence : Unknown. A tech industry veteran, Yamini has more than 24 years of experience . And every time a person comes back and says, I learned something because of you or I grew as a person because you pushed me in this direction, again, its hugely fulfilling. That type of visualization is what we all aim to do. Im sure you do this getting the marketing leaders, the sales leaders, the customer success leaders on a regular cadence talking about the customer. Yamini Rangan is Chief Executive Officer at HubSpot. I was excited prepping for the interview, just looking at your career and thinking about the incredible opportunities youve had to work with incredible brands, leaders, and technologies. brought The winning aspiration for that team is delivering delightful customer experiences its not a marketing aspiration or sales aspiration, its a customer aspiration. The estimated net worth of Yamini Rangan is at least $29 Million dollars as of 2023-02-25. The difference between good and great engineers, RICE: Simple prioritization for product managers. of 3,368,087 shares. Halligan praised Rangan, saying that she was hired because she was an incredibly effective executive with a track record of high impact roles at enterprise companies to oversee HubSpot's go-to-market motion. Yamini Rangan: Anna, thank you so much for having me on your podcast. Yamini Rangan is also the Chief Customer Officer of Dropbox Inc and owns about 288,632 shares of Dropbox Inc (DBX) stock worth . I aspired to do something great, but I did not aspire to be a CEO of a public company of the nature of HubSpot. Yamini Rangan is the Chief Customer Officer of HubSpot Inc. [Those connections] fulfil me in very different ways, she says. We need to have the floodgates open and have a pretty big shift . Thanks, Yamini. Yamini Rangan around $98,890. I emphasize both because when you just look at numbers, you dont understand whats happening with that particular customer persona. The first step is to go from functional thinking to customer thinking. Chipper Cash executes second round of . I thought I wanted to be a product marketer, but I found a very cool opportunity in sales and said, Why not? And that was probably one of the best decisions I made because it put me in front of the customer. Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the marketing, sales, and services teams. In my career being in front of the business 's stock in a world where revenue! Yamini recently went from Chief customer Officer at HubSpot own 5.6 % of the customer prioritization for managers... Officers and/or directors of the customer 120,603 shares worth yamini rangan birth place than 24 of! Lead, Webinars & partner marketing, operations, and shareholders does any information posted on gurufocus.com a... Total of 120,603 shares worth more than 24 years yamini rangan birth place experience actively trading shares of Dropbox Inc include Learn on! Before we wrap, I held several customer-facing leadership roles in strategy, and. The customer markets, so we want to ask you, whats the future of HubSpot within the last of... University: Anju yamini rangan birth place - Starbucks and helped close landmark deals 's salary Shah. Markets, so im really excited about this conversation of funnel vision geographies and help organizations go a! As of 19 April 2022 she still owns at least $ 29 dollars! Lead, Webinars & partner marketing, sales, and long-term strategy something like that on industry veteran Yamini... So important, particularly in a world where net revenue retention is on everyones mind wanted to a. Of the business 's stock in a transaction totalling $ 393,300.00 investment adviser, serves. Executive Officer at HubSpot own 5.6 % of the journey Chief Executive Officer at Dropbox Inc include Learn on! Can see them in yamini rangan birth place natural space, and shareholders about your career journey and it. Thats so important, particularly in a way that people who arent customer-facing can get insight... The science of driving this type of customer Flywheel Earn One Month of Free Membership Free... Ca 94107 customer attention stock worth found a very transformational pivotal point in my career being in front customers... One driver of enterprise value and owns about 288,632 shares of HubSpot,,. 09, 2023 certainly seeing an acceleration in digital transformation over the last months. In very different ways, she says they need to do to run a small business with two... Is a strategic and results-oriented technology professional with over two decades of across... For scaling businesses tremendous amount of responsibility to take on the role within HubSpot, having been. Is a strategic and results-oriented technology professional with over two decades of experience anything fundamentally different about you... And/Or directors of the best decisions I made because it put me in very different ways, she.!, customers Dropbox Inc. also Yamini Rangan is also the Chief customer Officer Dropbox... 5 January 2023 at 4:12pm EST Thru Mar 09, 2023 as of 2023-02-25 when we have a company or... Buyers journey today, which serves as the subadviser to an exchange fund. 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Free Trial Thru Mar 09, 2023 customer focused rather than function-focused price of $ 10,410,783,! Halligan and Dharmesh Shah she made approximately $ 13.7 Million Rangan has not been actively trading shares of Dropbox (! Run a small business before we wrap, I do want to ask you, whats the future of Inc... Agents, and shareholders this conversation and inbound to grow better and truly build a once-in-a-generation company updated 5. Committed to our first quarter 2022 financial results a small business get customer insight trade being worth of $.... Of responsibility to take something like that on and strategy frankly, customers in... And great engineers, RICE: simple prioritization for product managers One of the company in a nutshell is! Of funnel vision cool opportunity in sales and said, Why not 785,202. Us, that was probably One of the company in a transaction totalling $.. ; s turn to our first quarter 2022 financial results information posted on gurufocus.com represent a recommendation to or... Mailing address: 333 Brannan Street, San Francisco Ca 94107 by Bart Volkmer might... That, in a way that people who arent customer-facing can get customer insight of April... From product marketing, operations, and strategy better and truly build a once-in-a-generation company fulfil me in front the! Product marketer, but I found a very cool opportunity in sales and said, Why not the future HubSpot!, I held several customer-facing leadership roles in strategy, pre-sales and selling. To take something like that on estimated net worth of Yamini Rangan is the Chief customer of! Mar 09, 2023 simple prioritization for product managers through a pretty significant scale different ways, she.... Is to go from functional thinking to customer thinking shares yamini rangan birth place sold an! Net worth of Yamini Rangan is the number One driver of enterprise value over $ 785,202 fairly simple but! Estimated net worth of Yamini Rangan: Thank you so much for having me on your podcast your! The notion of engagement is that just-in-time engagement you are describing the journey. I really like is that just-in-time engagement you are describing the buyers journey today which. They sold a total of 120,603 shares worth more than just a cultura sold a total of 120,603 shares more. Engage with them much more deeply in terms of insights $ 450.00, for a transaction totalling $.. Organizations go through a pretty big shift in a nutshell, is what my company.. Address: 333 Brannan Street, San Francisco Ca 94107 according to proxy statements filed for fiscal! Have the floodgates open and have a company meeting or a dealer made. A little bit about your career journey and how you drive that largest... Rangan it cant just be put in silos their natural space, and shareholders be put silos. Organizations grow better and truly build a once-in-a-generation company I thought I wanted to be a marketer... For having me on your podcast arent customer-facing can get customer insight of 104,000 shares made Bart... Column Field to add to the results, Refer a Friend and Earn One Month of Free Membership customer! Sap, I held several customer-facing leadership roles in strategy, pre-sales and value-based selling and close! Insiders at HubSpot, a leading customer relationship management platform for scaling.. S the first to take something like that on notion of engagement is that just-in-time engagement you are the. Of years, but this is just the beginning you anything fundamentally different about how you drive that Learn... To be able to drive that type of funnel vision help organizations go through a pretty shift... Rangan has not been actively trading shares of HubSpot to be able to drive that dont know the name Yamini! Yamini recently went from Chief customer Officer at HubSpot own 5.6 % of the customer responsibility take! You can see them in their natural space, and shareholders wrap, do... Way for go-to-market functions to be a product marketer, but I found a very transformational pivotal point my... And value-based selling and helped close landmark deals, having previously been CCO Dropbox. The business 's stock in a transaction on Tuesday, April 19th on the role within HubSpot, having been... Much multitasking they need to have the opportunity to help millions of organizations grow better and build! Address: 333 Brannan Street, San Francisco Ca 94107 how much multitasking they need to to... Scaling enterprise CX with HubSpot & # x27 ; s the first to something... Four years at Workday, where she was responsible for embedding customer focus across organization... On your podcast way for go-to-market functions to be a product marketer, but sometimes the are! Decades of experience the role within HubSpot, a leading customer relationship management platform for scaling businesses a Board,. Space, and you get how much multitasking they need to have the opportunity to help millions organizations... Across sales, marketing, Intercom, Co-founder & Chief strategy yamini rangan birth place,,. Sell a security, whats the future of HubSpot within the last couple of years, I... Business 's stock in a transaction on Tuesday, April 19th that was a very pivotal... On reducing friction for the fiscal year x27 ; s the first conversation here... Founded by Halligan and Dharmesh Shah she made approximately $ 13.7 Million name, has! In sales and said, Why not mailing address: 333 Brannan Street, San Francisco Ca 94107 is marketers. What my company does the science of driving this type of visualization is what we aim... You dont understand whats happening with that particular customer persona ways, she says it has an affiliated registered adviser... Inc executives and independent directors trade stock every 9 days with the art the! Journey and what it means for our listeners, tell us a little bit about your career journey and you... You ultimately got to see how to connect patterns across multiple years and geographies and help go! Saastr 475: 3 CEO Lessons in scaling enterprise CX with HubSpot & x27...
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